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Reviews of La Monnaie Art & Spa Hotel

4 out of 5
La Monnaie Art & Spa Hotel
3 Rue De La Monnaie, La Rochelle, Charente-Maritime

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 560 reviews" "
Rating 8 - Good. 204 out of 560 reviews" "
Rating 6 - Okay. 46 out of 560 reviews" "
Rating 4 - Poor. 18 out of 560 reviews" "
Rating 2 - Terrible. 6 out of 560 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the heart of La Rocelle
Stayed 2 nights in Oct 2023
Response from IT on Oct 9, 2023
Many thanks, best regards.

10/10 Excellent

Christophe

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel! Great location and quality service. Very clean.
Stayed 2 nights in Sep 2023
Response from IT on Oct 2, 2023
Thank you very much, cordially.

10/10 Excellent

Gilles, Echandens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, nice bedding and good atmosphere throughout this authentic stone mansion. This perfectly located hotel is definitely our choice for all further stays in La Rochelle.
Stayed 3 nights in Sep 2023
Response from IT on Oct 2, 2023
Thank you, regards.

10/10 Excellent

Raymond

Stayed 4 nights in Sep 2023
Response from IT on Oct 2, 2023
Merci.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Very friendly and very helpful staff. Small secure car park very useful, but book early.
Stayed 2 nights in Aug 2023
Response from IT on Aug 24, 2023
thank you, regards.

10/10 Excellent

Anil

Stayed 1 night in Aug 2023
Response from IT on Aug 17, 2023
Nous vous remercions, bien cordialement.

10/10 Excellent

Lucy

Stayed 1 night in Aug 2023
Response from IT on Aug 13, 2023
Tous nos remerciements, cordialement.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from IT on Aug 6, 2023
Tous nos remerciements, bien à vous.

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
Stayed 1 night in Jul 2023
Response from IT on Jul 21, 2023
Merci, cordialement.

8/10 Good

Zhanna

Traveled with partner
Liked: Cleanliness, staff & service
The building is old, so they don't have an elevator to every floor, but they help with the luggage. The location is perfect.
Stayed 2 nights in Jun 2023
Response from IT on Jun 23, 2023
Thank you, best regards.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant and efficient. A special mention to Alexandre who was very helpful.
Stayed 2 nights in May 2023
Response from IT on Jun 8, 2023
Many thanks, regards.

10/10 Excellent

Anthony.J.Brown

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023
Response from IT on May 25, 2023
Merci

10/10 Excellent

Anthony.J.Brown

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sybaritic
Could not ask for a more satisfying stay. Interesting building. Staff always most helpful and always smiling. A complete pleasure
Stayed 10 nights in May 2023
Response from it on May 25, 2023
Merci

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice hotel, well located for La Rochelle. Lovely breakfast. Parking very expensive at the hotel.
Stayed 1 night in May 2023
Response from IT on May 20, 2023
Merci

10/10 Excellent

christelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful , excellent location and too notch staff .
Stayed 1 night in Apr 2023
Response from IT on May 20, 2023
Nous vous remercions.

8/10 Good

Bing

Stayed 1 night in Oct 2022
Response from IT on Nov 2, 2022
Merci

10/10 Excellent

Rise

Stayed 1 night in Oct 2022

8/10 Good

A. C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from IT on Sep 9, 2022
Merci.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service
Hotel very well located. The staff are superb (particularly Alexander) and really go the extra mile to ensure you have a great stay.
Stayed 1 night in Aug 2022
Response from IT on Aug 18, 2022
Thank you for this comment, cordially.

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well located for experiencing the city. The staff were extremely helpful even before our arrival, taking care of dinner bookings and advising on parking. Lovely breakfast, couldn’t have been better!
Stayed 2 nights in Jul 2022
Response from IT on Jul 25, 2022
Thank you, regards.

6/10 Okay

Olwen

Stayed 1 night in Jun 2022
Response from IT on Jul 2, 2022
Nous aurions aimé un commentaire, expliquant cette note, dommage.

10/10 Excellent

Lee ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming. Room was spotless. Highly recommend. Gym vey small. Could use more equipment. Will stay again
Stayed 3 nights in Jun 2022
Response from IT on Jul 2, 2022
Thank you, regards.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in central area lovely staff very clean and swanky
Stayed 1 night in Jun 2022
Response from IT on Jun 22, 2022
Thank you for your comment, best regards

6/10 Okay

Steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location and you could walk everywhere. The breakfast was also excellent.
Stayed 1 night in May 2022
Response from IT on Jun 22, 2022
Thank you for your comment, a little surprised by the note which does not reflect the appreciation you wrote, cordially

10/10 Excellent

Arthur, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so helpful! Location is also nice.
Stayed 2 nights in Apr 2022
Response from IT on May 6, 2022
Tous nos remerciements

6/10 Okay

Nigel

Traveled with partner
Liked: Staff & service
The hotel was in a good location, the staff were very helpful. There was no milk in the room to have with coffee. Rooms were adequate.
Stayed 1 night in Apr 2022
Response from IT on Apr 11, 2022
thank you for your comment, our reception is open 24/24 for any request, we would have brought you milk with pleasure if you had asked us. Regards

10/10 Excellent

Shawn

Stayed 1 night in Mar 2022

10/10 Excellent

Karen, Conklin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. My second stay here. They had a little issue with the new heating system and ended up placing me in another hotel and covering everything. Very apologetic and professional. I will stay here again!
Stayed 3 nights in Feb 2022
Response from IT on Feb 12, 2022
Thanks for understanding, we will welcome you with pleasure for your next visit to La Rochelle. Regards.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent hotel, very central, with on site parking and excellent rooms. We enjoyed our stay a lot.
Stayed 1 night in Oct 2021
Response from IT on Oct 24, 2021
Thank you

10/10 Excellent

Fraser, Surrey

Stayed 1 night in Sep 2021

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fantastic service
The hotel is very well located, close to all the wonderful places to visit in La Rochelle. The reception team were helpful and friendly. The breakfast was varied and substantial. I would definitely recommend this beautiful hotel.
Stayed 2 nights in Aug 2021
Response from IT on Aug 16, 2021
Thank you .

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist very friendly and helpful. Hotel in most central location perfect for La Rochelle
Stayed 1 night in Jul 2021
Response from IT on Jul 30, 2021
Thank you for your comment, regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Really enjoyed La Rochelle
Excellent location. Lighting and dark decoration is a challenge. Very nice place overall and wonderful breakfast. Surely number 1 choice for next stay in La Rochelle.
Stayed 1 night in Jan 2020
Response from IT on Jan 5, 2020
Thank you, regards.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic pre arrival Service. Lovely staff. Great location. The decor was a bit dark and tired
Stayed 3 nights in Oct 2019
Response from itorchut on Oct 13, 2019
merci pour votre note, au plaisir de vous revoir

10/10 Excellent

KD, Cincinnati, OH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, walking distance to shops and cafes. Staff was very helpful. We enjoyed our stay very much.
Stayed 2 nights in Sep 2019
Response from Isabelle T. on Sep 21, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb, just walking distance to the centre of La Rochelle and private parking is a bonus.
Stayed 1 night in Sep 2019
Response from Isabelle T. on Sep 21, 2019
Many thanks for your kind commentary.

6/10 Okay

James

Musty smell in room
Stayed 4 nights in Aug 2019
Response from Isabelle T. on Sep 3, 2019
We are sorry for this problem, you should have reported it we would have changed your room. We hope that you could enjoy our beautiful city thanks to our exceptional location. Regards.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Only an overnightstay but the staff were most helpful. The art work in the hotel was excellent and the bar area and inner courtyard perfect.The hotel is close to the old city and port and nearby there are a many excellent restaurants. .
Stayed 1 night in Aug 2019
Response from Isabelle T. on Sep 3, 2019
Thank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Isabelle T. on Aug 13, 2019
Merci

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Monnaie is an unusual hotel with an art focus that goes throughout. It is a really different place which is quite refreshing
Stayed 1 night in Jul 2019
Response from Isabelle T. on Aug 1, 2019
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Isabelle T. on Jul 21, 2019
Merci

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019
Response from Isabelle T. on Jul 23, 2019
Merci pour votre commentaire

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great location in La Rochelle Restaurants near and beach also
Stayed 9 nights in Jun 2019
Response from Isabelle T. on Jul 21, 2019
Thank you

10/10 Excellent

Mick, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with style. A beautiful room with a really comfortable bed and great shower. The staff were friendly and attentive. We’ve stayed before and wouldn’t hesitate to recommend it to anyone. Not at all noisy which is an achievement given that it is so convenient for the town centre and harbour. La Rochelle is a wonderful place to visit.
Stayed 1 night in Jun 2019
Response from Isabelle T. on Jul 21, 2019
Thank you. Regards.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Isabelle T. on Jul 2, 2019
Merci

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait too long for the garage gate to open.
Stayed 1 night in May 2019
Response from Isabelle T. on May 30, 2019
Thank you for your comment, sorry for the wait.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff were very helpful. Although we didn't use all facilities ie spa area or dining room , our request for more milk and coffee in the room was immediately provided. we were given an upgraded room as the hotel wasn't full and allowed to keep the room longer on our departure day. beds also very comfortable with no external noise so got good nights sleep in this well positioned hotel for the city and surrounding area.
Stayed 4 nights in Apr 2019
Response from Isabelle T. on May 9, 2019
Thank you

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for making our stay very enjoyable
A very nice stay and well looked after by the staff. Would definitely stay again.
Stayed 1 night in Feb 2019
Response from Isabelle T. on Feb 24, 2019
Thank You.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and they really went out of their way to serve you. Really appreciated..
Stayed 1 night in Jan 2019
Response from Isabelle T. on Jan 19, 2019
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Comfortable and loved all the art work. Room clean and stylish. Good location
Stayed 1 night in Sep 2018
Response from Isabelle T. on Oct 5, 2018
Thank you