Front of property - evening/night
Check availability

Reviews of La Porte Rouge - The Red Door Inn Chambres d'Hotes

La Porte Rouge - The Red Door Inn Chambres d'Hotes
15 Rue Des Jacobins, Saintes, Charente-maritime

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 87 reviews" "
Rating 8 - Good. 28 out of 87 reviews" "
Rating 6 - Okay. 12 out of 87 reviews" "
Rating 4 - Poor. 10 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this accommodation very late in the day and after a quick phonecall to the property after making the booking, we were given clear instructions on how to get there. The owners waited for us and directed us to their property. We were given a very warm welcome after a very long day. The property is very quirky which we absolutely loved. The bedrooms in the property were very clean and very well presented. We were given very good reccommendations by the owners for food and drink and both were excellent. We loved our stay there and enjoyed talking with the owners about the property over a fresh french breakfast. Thank you Armande, Monique and Jim!!
Response from monique on Apr 10, 2024
Thanks for your appreciation we love sharing our house with our guests and receive nice families to exchange on a variety of subjectWe are so glad you enjoyed your sataySee you Soon we hopemonique

6/10 Okay

Simon

Disliked: Cleanliness
Quirky
If you like old and quirky this will be ok for you. Charming hosts but the Madame was unwell and the promised parking had been flooded. Out of season visit so it would have been better if they cancelled and we found an alternative.The room is on top floor of a period home,it is bnb not a hotel. Room- no headboard, no bedside tables, no tea/ coffee/ kettle, no lock on door- 2 flights of stairs to access. Parking on street nearby very expensive and not secure.We stayed 2 nights and it was a question of topping up the machine - around €40. No pool or restaurant as listed by hotels.com.( we didn’t require either but it is misleading). We are English, period buildings very common to us, we have lived in several much older! On the plus side it was nice and warm as weather freezing and you can take dogs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gregory

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip with the family
On a business trip to Saintes with the family, the Red Door Inn is located right in the heart of town, with beautiful old building and quaint streets. We used the secured underground parking just a 5 minutes’ walk away and left the car there for a few days. The house is very traditional and full of character, the room was a good size, very comfortable, warm and homely. The owners were very friendly and helpful. We will stay there again if we return to Saintes.
Stayed 2 nights in Oct 2023
Response from Monique on Oct 30, 2023
We are delighted that you and your charming family enjoyed your stay with us we are touch by your nice comments and sincerely hope to see you again soonMonique

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This B&B is easy to find by foot on Rue de Jardins. It's a 14th century townhouse owned by an American expat family. Armand is bilingual and very informative regarding the sites to see in Saintes. She is also a delightful and attentive host, and a textile artisan to boot! My room was ample in size, rustic with a beamed ceiling, and a sizeable in-suite bathroom. Breakfast was served in her wonderful garden, in the shadow of Saint-Pierre Cathedral. I would definitely stay here again. Thanks Armand!
Stayed 1 night in Sep 2023
Response from Monique and Armande on Oct 30, 2023
Thanks for taking the time for this nice description we are so happy you enjoyed your stay and would be so happy to see you again

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t like, the pictures from the advertisement are completely different.
Stayed 1 night in Aug 2023

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The propritors Monique, Jack and Armond were wonderful. So helpful and kind. Loved our bedroom in this 500 year old home. We were right in the old centre of town. We walked every where in this enchanted midevil town.
Stayed 2 nights in Nov 2021
Response from Monique on Dec 2, 2021
Thanks for your nice review we really enjoyed meeting you and hope to see you soon again We are so glad you enjoyed our ancient town house and shared our falling in love with a page of history

2/10 Terrible

MarieClaude

Stayed 1 night in Jun 2021
Response from monique on Jun 28, 2021
We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.

8/10 Good

emmanuel

Stayed 1 night in Aug 2020
Response from monique on Aug 21, 2020
merci pour ce commentaire

8/10 Good

Simon Gardner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful old building tucked away in the old quarter of
Stayed 1 night in Dec 2019
Response from monique on Dec 28, 2019
thank you for your review we appreciate your visit

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Lovely family, made us feel very welcome, thank you.
Stayed 1 night in Oct 2019
Response from monique on Oct 7, 2019
i am glad you enjoyed your stay with us thanks for posting a review

10/10 Excellent

@mrshughesrevie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, unique historical building in the heart of Saintes, only a few moments walk from the river and cathedral. Monique and her husband are glorious hosts, the delicious breakfast is served in their hidden garden. A fabulous find and one we hope to return to
Stayed 1 night in Aug 2019
Response from monique on Sep 6, 2019
thanks so much for your comments it means a lot to us Please come back soon

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky B and B
Quirky b and b close to centre of town in an old house in a quiet street. The church bells do stop at night! Attractive garden where we had breakfast and were invited to make use of in the afternoon. We had an en suite, but design means you can hear (and see) just about everything. Nice breakfast with homemade jams and fresh orange juice
Stayed 1 night in Aug 2019
Response from monique on Aug 31, 2019
thanks a lot for your nice review if you come see us again ask for the yellow room the bathroom is more private we would love to see you and cook for you

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Shared bathroom with no lock was most unsatisfactory. Evening meal with hosts was excellent.
Stayed 1 night in Aug 2019
Response from monique on Aug 31, 2019
sorry you did not enjoy you stay fully but we are going to remedy to the door problem Please come again and we will upgrade you to a double with private bathroom en suite

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming authentic ancient building
Hotel is very different from a normal hotel. It is an amazing old property, we stayed in the suite which had an amazing roll top bath looking out of a window at an ancient church opposite. Total privacy as on the top floor and no windows opposite. The room was great and the keys are like something out of Harry Potter. Hosts were very kind but not intrusive. The garden makes for a lovely breakfast spot.
Stayed 1 night in Aug 2019
Response from monique on Aug 8, 2019
i am so glad you enjoyed yourselves in our old house we fell in love with it and are happy to share it and its charms we certainly hope to see you again we love your description especially for the kee

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from monique on Jun 5, 2019
merci merci thank you thank you for taking the time to review and appreciating our home

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was a short, one night stay, we were so happy to have discovered La Porte Rouge. It was wonderful to stay in a historic place that, while obviously protective of its rustic charm and aesthetic, still had comfortable and very accommodating rooms. To make great things greater, our hosts were so hospitable, kind and easy to talk to, even helping us weary travelers find a great meal (Restaurant 29) when most places were closing for the evening. Again, it was a short stay, but one we wished was longer. La Porte Rouge is certainly a place to come back to.
Stayed 1 night in May 2019
Response from monique on Jun 4, 2019
thanks so much for your appreciation of our house and our hospitality receiving guest such as you is giving us the motivation to continue in our venture !!! thanks and please come back

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, period house in the centre of Saintes. Great breakfast. Charming hosts
Stayed 2 nights in May 2019
Response from monique on May 9, 2019
thanks for taking the time for your nice review we really appreciate

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James was very nice and accommodated our needs with parking and our stay.
Stayed 1 night in Sep 2018
Response from monique on Oct 2, 2018
thank you for taking the time to comment and we hope to see you soon again

8/10 Good

Peter

Liked: Staff & service, room comfort
Great location for the restaurants etc
Excellent location and stop over , owners are very welcoming .
Stayed 1 night in Aug 2018
Response from monique on Aug 12, 2018
thank you for taking the time to post a comment and i am glad you enjoyed your stay with us . We hope to see you soon again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
A very warm welcome, into the most beautiful home of our hosts.
Stayed 1 night in Jul 2018
Response from monique on Aug 1, 2018
thank you for taking the time to comment we really appreciate the fact that you enjoyed your stay with us and we love sharing our home with our guests hope to see you soon again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location
Excellent location, very helpful owners, good breakfast
Stayed 2 nights in Jun 2018
Response from monique on Jun 27, 2018
thanks for your comments hope to see you again

10/10 Excellent

Tim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of character, a small family B&B hotel
Really enjoyed my 1 night stop over while driving through France. Top floor room nice and warm in December. No TV but there is WiFi and from their central location plenty of bars and restaurants a short stroll. Hotel and central area is mostly pedestrianised (no traffic noise), be prepared for parking a short walk away. Access is by knocking on the red door. Thanks to Annette, Armande and James for their hospitality, who also kindly spoke excellent English.
Stayed 1 night in Dec 2017
Response from monique on Dec 14, 2017
thanks a lot for your nice review we were delighted you enjoyed yourself on the way to Calais This means a lot to us we are looking forward to seeing you again

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss this charming stopover.
Not every day you stay in a 16th century residence. Thoroughly charming and characterful with a "fairy garden". Owners are very helpful and welcoming, and the age of the property does not affect the modernity and comfort of the guest rooms with excellent bathrooms and very comfy beds. Bang in the middle of the pedestrianised ancient quarter, but ample public parking 5 mins walk, which is free from 17.00 to 08.00.
Stayed 1 night in Oct 2017
Response from monique et james on Nov 24, 2017
Thanks so much for your nice comments we are delighted you enjoyed your stay with us and will be more than happy to receive you again Monique & Jim

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from monique et james on Aug 19, 2017
merci d'avoir pris le temps de nous donner quatre etoiles et nous allons faire notre possible pour atteindre les 5 la prochaine fois

8/10 Good

Phil, Oxford

Liked: Staff & service, room comfort
Wonderful stay
Great location, good breakfast with home made jams & plenty of fresh coffee, friendly hosts. Not what we expected but so happy we stayed a extra night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, great location and the owners are delightful and couldn't have been more welcoming. They really went out of their way to ensure we enjoyed our stay.
Response from monique on Aug 9, 2016
thanks for your nice words we enjoy meeting nice people and receiving them in our bed and breakfast your apriciation makes it even more worth it

10/10 Excellent

David, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent 'Chambre d'hote'
This was a comfortable and welcoming 'chambre d'hote'. My wife and I certainly give it an "extremely satisfied" rating.

10/10 Excellent

Helen, Stockport, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed
This chambre d'hote was excellent value for money; the standard of accommodation exceeded the standard of other hotels I visited in the region. Hosts very relaxed and friendly without being intrusive. The lovely website photos do not lie, the house has been renovated tastefully and to a high standard. The location is fabulous being right in the middle of the old area of town. Just one thing - being a chambre d'hote they do not take credit cards but there are cash machines just around the corner.

8/10 Good

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne chambre d'hôte, avec ces atouts charmeu
Maison d'hôtes très typique, avec des propriétaires accueillant. Le charme de l'ancien et la grandeur de la bâtisse sont sympas
Stayed 1 night in Nov 2023
Response from monique on Nov 21, 2023
merci pour ce gentil commentaire nous apprécions votre attention

4/10 Poor

Patrick

Traveled with partner, Traveled with pets
Disliked: Cleanliness
Belle demeure dans le centre historique. Par contre un jardin pas du tout entretenu et un désordre incommensurable à l’intérieur de la maison
Stayed 1 night in Sep 2023
Response from monique on Nov 21, 2023
désolé que notre esprit brocante ne vous a pas séduit nous en tiendrons compte

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Private Unterkunft im Stadtzentrum
Unterkunft liegt direkt in der Fussgängerzone der Stadt. Kleines Frühstück mit Brot und Marmelade im Garten mit Blick auf die Kirche. Die Toilette und die Dusche sind im Zimmer integriert und nur durch eine dünne Glaswand begrenzt- sehr hellhörig mit wenig Privatsphäre.
Stayed 1 night in Aug 2023
Response from monique on Aug 5, 2023
merci pour vos commentaires

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle découverte
Le charme de l'ancien, murs en pierre et poutres aparentes, très bien entretenu, on adore. En plein cœur de Saintes, tout est accessible à pied. Les hôtes nous ont très bien accueilli et le petit-déjeuner dans le jardin avec vue sur le clocher de la cathédrale est fabuleux. Nous avons vraiment apprécié notre séjour. Pour une étape d'une nuit ou pour quelques jours, nous recommandons cette chambre d'hôte.
Stayed 1 night in Jul 2023
Response from monique on Jul 26, 2023
merci infiniment pour votre appréciation de notre maison d'hôtes [que nous aimons partager] ainsi que notre très belle ville que nous aidons nos hôtes à découvrir

10/10 Excellent

Anneke

Stayed 1 night in Jul 2023
Response from Monique on Jul 5, 2023
Thank you for your appreciation of our hospitality Have a great dayMonique

8/10 Good

julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una casa de huéspedes. La habitación familiar muy amplia y muy agradable, pero no tiene ascensor y es difícil subir con maletas grandes. En el baño no había jabón. Desayuno impresionante en el jardín muy agradable.
Stayed 1 night in Aug 2022
Response from Monique on Aug 20, 2022
Merci pour votre commentaire Nous sommes heureux que votre séjour ait été agréable et que vous ayez apprécié notre hospitalité

10/10 Excellent

Simon-Pierre

Stayed 1 night in Aug 2022
Response from Monique on Aug 8, 2022
Thank you for taking the time to respond to the survey We are very proud of the 10! You have given to our B&B and even more happy that you enjoyed yourself at our place We hope to see you again soon Monique

6/10 Okay

Valérie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from monique on Feb 10, 2022
merci pour votre retour nous regrettons que vous n'ayez pas plus apprécier votre séjour chez nous nous nous efforçons de recevoir nos clients dans un climat de convivialité

4/10 Poor

Hubert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from monique on Dec 15, 2021
we are very sorry you were not satisfied with your stay in spite of the efforts we make to give you a pleasant experience

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra!
Une belle bâtisse, un emplacement exceptionnel, un service chaleureux mais discret et agréable. Des gens vraiment sympas et intéressants. Les jours suivants nous parlions encore des moments passés là-bas. Cela nous a rappelé nos jeunes années chez nos grands-parents. Étonnant. Nous y retournerons.
Stayed 1 night in Aug 2021
Response from Monique on Sep 1, 2021
Merci merci Vos paroles nous mettent du baume au cœur nous sommes heureux que vous ayez passé un bon moment avec nous. C’est vraiment tout ce que nous souhaitons !!!! À très bientôt Monique

8/10 Good

Dominique

Stayed 2 nights in Aug 2021

10/10 Excellent

GUILLOU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle étape à Saintes
Magnifique maison avec un jardin permettant d’y prendre le petit déjeuner et d’y loger des vélos. Elle est située dans un quartier ancien très calme et très central, idéal pour visiter Saintes, avec d’une superbe vue sur le clocher de la cathédrale Saint-Pierre à Saintes. Notre chambre était très grande avec une très belle salle de bains avec fenêtre. Petit déjeuner délicieux avec des confitures maison. Nous avons été accueillis avec une gentillesse remarquable.
Stayed 1 night in Aug 2021
Response from monique on Aug 17, 2021
nous sommes heureux que votre séjour vous ai été agréable merci pour ces gentils compliments

8/10 Good

Yolande

Liked: Cleanliness, staff & service
Convivialité
Nôtre séjour était convenable. La proximité avec le centre ville est très agréable.
Stayed 1 night in Aug 2021
Response from monique on Aug 10, 2021
merci pour votre commentaire nous sommes heureux que votre séjour ai été agréable monique

6/10 Okay

Jean-François

Disliked: Property conditions & facilities
Cherchez ailleurs
L'accueil est agréable. Les chambres, dans leur style étaient propres et depaysantes, le petit déjeuner simple mais pain et croissant étaient frais,les confitures, maison. La maison d'hôtes est très bien située, dans l'enceinte du centre ville piétonnier. Sorti de là, le reste est catastrophique. Un desordre monstre règne partout. Couloirs, escaliers, jardin, quelque soit l'endroit ou se pose le regard, c'est un capharnaüm poussièreux ! Nous avons quand même trouvé un balai de wc cassé sur le banc de présentation avec la documentation locale ! Le rapport qualité/prix est très mauvais. DE PLUS IL EST ANNONCÉ UNE PISCINE QUI N'EXISTE PAS !!! Bref nous avons payé 120 euros, c'est vraiment, vraiment très cher. Nous nous attendions à un endroit chic est cosy, c'est raté. Heureusement que nous n'avions réservé qu'une nuit.
Stayed 1 night in Jun 2021
Response from monique on Jun 21, 2021
Nous sommes désolés que notre maison d'hôtes n'ai pas répondu à votre attente. Nous vous remercions d'avoir attire notre attention sur la mention erronée d'une piscine que nous avons corrige immédiatement car il s'agissait en fait d'une piscine municipale a moin d'un kilomètre. Nous nous efforçons de tenir compte de vos commentaires

8/10 Good

arnaud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from monique on Feb 25, 2021
merci d'avoir pris le temps pour votre commentaire nous espérons vous revoir cordialement

4/10 Poor

valérie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Sale et bordélique, on ne conseille pas ce lieu
Les propriétaires sont sympas. Nous avons trouvé trop de différence entre les photos et la réalité. Cette maison pourrait être un bijou mais c’est trop sale et bordélique. Je suis désolée de mettre un commentaire si négatif c’est bien la première fois mais nous avons payé 150€ la nuit alors qu’il y avait des hôtels à côté à 80€ et nous avons été terriblement déçus. La taille de la chambre et sdb était correct. Par contre des toiles d’araignées partout et de la poussière ... les serviettes sales... les parties communes encombrés d’objets en tout genre, bassine, table à repasser etc.... et le jardin encombrés de plein de choses, trop de choses .... Mais trop sale pour nous...
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
zware ontgoocheling, bedrog
Zeer vuil, verouderd, vervallen laat je niet misleiden door hun foto’s de tuin is een vuile wildernis, onze kamer was vuil evenals de badkamer en toilet en het ontbijt was ook een zware ontgoocheling! Ze moeten daar dringend een cursus over hygiëne volgen. Indien daar inspectie moeten ze zeker sluiten.
Stayed 1 night in Jul 2020

10/10 Excellent

Pascale

Stayed 1 night in Jan 2020

8/10 Good

Joël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Monique on Jan 22, 2020
Merci pour votre appréciation de notre chambre d’hôtes

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019
Response from monique on Dec 22, 2019
merci de votre visite

8/10 Good

Jean-claude

Liked: Cleanliness, staff & service, room comfort
Difficile d'acces en voiture, mais instructions des propriétaires très claires. Excellent accueil, chambre originale, bon petit déjeuner.
Stayed 1 night in Oct 2019
Response from monique on Nov 5, 2019
merci pour votre visite et commentaires nous sommes heureux que votre séjour chez nous vous ai plu cordialement

6/10 Okay

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expérience décevante.
Points positifs : situation au coeur de la vieille ville ; literie de bonne qualité. Points négatifs : salle de bain à partager, loin de la chambre, donnant directement sur une autre chambre avec porte ouverte sur cette chambre, occupée par une amie de la famille qui s'en était accaparée. Ambiance brocante dans la maison avec désordre et poussière. Nous n'avons appris qu'au moment de notre départ qu'il fallait payer un supplément de 8 € pour le parking ; cela n'était pas mentionné dans l'annonce et un mail nous indiquant ce supplément nous a été adressé alors qu'on était déjà arrivé sur place. Sur l'annonce "hotel.com", était mentionnée une piscine couverte qui n'existe pas. Autre détail : pas d'eau offerte dans la chambre contrairement à l'annonce. Le prix est vraiment excessif pour les services offerts par cette chambre d'hôtes. A déconseiller en raison du rapport qualité- prix.
Stayed 1 night in Sep 2019