Tried to run my card at 8am morning despite it say no charge until check in.I keep my cards off.I get there big note written on a card about my card no good an a declinereceipt staple on.Ask why an she blames it on someone else an she doesn’t no an they aren’t there.Check in and get to the room an she comes running,wants my card again say I owe $13 more. She waves a piece of paper as she takes off with it an I see it has someone else’s name.husband has to chase her to office an she gives my card back.She actually undercharged me $2.50.Whatever, it’s valentines an we never 15 yrs did anything for vday. 3in gap under door, freezing wind,leaves in floor.fill jacuzzi tub,get in.won’t turn on. Go to office again have to wait for the maintenance man. TV won’t turn on,no remote. Go to office given new remote. No code to program it to brand,we try a bunch from google.Man comes in I sit there in my towel an jiggles under it while having my husband try to turn on. Says switch is bad, he hasn’t had time do it.Finally comes on but he says not enough water anleaves. husband gets in,you guessed it.Down to office an they say they’ll send him back.We wait over hour an decide give up,go to dinner. We go to leave main man is walking around on top outdoors. We stop an he yells ask if it quit on us.No one told him. We go to dinner and are gone almost 2 hours. Get back, nothing fixed. By now it’s like 8pm. Back to office.Finally ask new room,it has no remote.woman brings one that works.Waste time