Ratings based on 986 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the market

Posted May 29, 2017
The Inn offer a complimentary happy hour and suggestions to restaurants within walking distance. They also arranged a city tour and the ability to store our luggage! A lovely stay!
Comment from Hotel Management
May 30, 2017 by Guest Relations Manager, Hotel Management
Thank you so very much for your review. Our staff will be happy to know that they were able to help you and made a positive impact on your stay. Please do come back and see us again as we'd love to be your home in Charleston. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from J from Fayetteville NC

Hotel is in an excellent location

Posted May 29, 2017
This hotel is located in the heart of historic Charleston. We were able to park our car and walk the rest of our time in the city. We were minutes from the waterfront and just two blocks away from the famous shopping area on Kings Street.
Comment from Hotel Management
May 30, 2017 by Guest Relations Manager, Hotel Management
Thank you Diana for staying and for your lovely review. We're glad to hear that you enjoyed everything and do hope to see you again here in Charleston!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Super hotel and great staff, but room 101 is next to the elevator motor room and therefore very noisy at times. The 6.00 am road cleaning can also be quite disturbing!!
Comment from Hotel Management
May 22, 2017 by Guest Relations Manager, Hotel Management
Thank you for your stay and we're delighted to hear that you enjoyed our staff and found them to be so helpful. Being right in the heart of this city has its ups and downs but we're glad nothing too much as to disturb your overall experience. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful, comfortable inn

Posted May 19, 2017
Beautiful room and inn. Felt comfortable and very clean. Only downside was no safe in the room; had to get a safe deposit box to store valuables at the check-in
Comment from Hotel Management
May 22, 2017 by Guest Relations Manager, Hotel Management
We're all happy to hear that you had a comfortable stay with us. Also happy to hear that we could help you obtain the safety deposit box as well. Please do come back and see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Regular stop on the north-south commute

Posted May 5, 2017
Cons: some rooms more subject to noise than others
Location: great central location--lots of restaurants, night life, the Market, carriage rides....
We stay at the Pinckney Inn 1-2 times a year, and thoroughly enjoy ourselves each time. It is a lovely spot, centrally located, with valet parking, a grand upper deck patio, a happy hour, and attractive continental breakfast. Every once in a while, it is possible to get a room that gets a little too much noise, but on the whole, it is one of our favorite spots. And excellent staff to boot!
Comment from Hotel Management
May 12, 2017 by Guest Relations Manager, Hotel Management
Thank you so much Mam! We're always happy to hear from our return guests and especially so when you've been with us several times. Hope to see y'all back again on your next North/South journey. Thank you again!
2 out of 5
by A verified traveler

Posted Apr 19, 2017
Why don't you have a Restaurant in Hotel, no fridge in room or coffee maker, no restaurant no Room service. I did not know this when I booked. Disappointing.
Comment from Hotel Management
Apr 27, 2017 by Guest Relations Manager, Hotel Management
Most of those are because we are an historic property with limited service. So, no restaurant, but a fresh breakfast brought in each morning and a wine and cheese each afternoon. No coffee, but available in the lobby 24/7. Sorry that you did not understand what you were booking and we hope you enjoyed your time in Charleston.
5 out of 5
by Shelley

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Apr 1, 2017 by Barry, Hotel Management
Thank you for your 5-star rating!
5 out of 5
by Julia

Would definitely recommend

Posted Mar 24, 2017 on Hotels
We only stayed one night but were really impressed from the minute we arrived. The reception team were both friendly and really helpful, and the room and facilities were excellent. The location is ideal and we would definitely recommend.
Comment from Hotel Management
Apr 1, 2017 by Barry, Hotel Management
Thank you Julia for staying with us even if it was just for a quick trip to town. We really do appreciate all your future recommendations and do hope to welcome you back as well. Thank you again!
5 out of 5
by Rachel

Great location, comfortable room!

Posted Mar 22, 2017 on Hotels
Our room at Andrew Pinckney Inn was extremely comfortable and the location was perfect, literally around the corner from the city market and some fantastic restaurants. The main tourist destinatons were within walking distance, as well, although definitely bring comfortable shoes! The included breakfast was delicious, with lots of hot items and a balcony eating space. Most of the staff was great, although there was one male clerk who seemed to prefer talking to my husband, rather than me (the person who had booked the hotel and made all the arrangements). Other than that, our stay was great!
Comment from Hotel Management
Apr 1, 2017 by Barry, Hotel Management
Thank you Rachel for booking, staying, and enjoying your time here with us in Charleston. We're all happy to hear that you and your husband enjoyed your time and took full advantage of our location to explore the city. Do please come back and stay with us again soon and thank you again for choosing the Andrew Pinckney Inn.
5 out of 5
Recommended
for Families
by A verified traveler from Dallas, TX

Great boutique hotel in the middle of historic Cha

Posted Mar 20, 2017
Pros: Friendly valet, nightly wine and cheese, easy walking access to the historic parts of Charleston.
Cons: The kids thought the sofa bed was a little uncomfortable.
Spent two days here with a family of 4 (kids 11 and 13) in one of the townhome units. It was great having some seperation (two levels) between us and the kids.
Comment from Hotel Management
Mar 24, 2017 by Guest Services Manager, Hotel Management
Thank you Tim for choosing to stay with us and bring your family to Charleston. Glad you enjoyed all those little extras here at the inn and we hope to welcome y'all back again soon.