Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wow wow wow

Posted Aug 23, 2016
Esperienza incredibile: tutto perfetto, dall'angolo ristoro h24 con biscotti buonissimi, caffè, acqua aromatizzata e limonata alla deluxe breakfast che si merita davvero il titolo di deluxe. Senza dimenticarsi delle camere stupende, la terrazza, l'aperitivo buonissimo e last but not least il personale più gentile che abbia conosciuto
2 out of 5
by A verified traveler from Palm Beach

Good location, but so are a dozen others

Posted Aug 16, 2016
No southern charm when it comes to personnel. Tired room too. Morning coffee couldn't even be enjoyed on the patio due to stench of sewer smell.
Comment from Hotel Management
Aug 21, 2016 by Guest Services Manager, Hotel Management
Bill, Sorry to hear that you did not enjoy your stay with us. Most of this are not things that are normal here at the Andrew Pinckney and certainly not what we hear from our guest normally. Again, sorry to hear that you did not enjoy it and do hope that you'll give us another shot some day.
3 out of 5
by A verified traveler from Mill Valley, CA

Don't stay in Room 118 - Basement Room

Posted Aug 14, 2016
We were placed in Room 118, which appeared to be the only basement-like room on the premises. It had to be the worst room at the inn and should be retired. Although it was decorated nicely, it had only one tiny window that looked at the stairway leading up to the first level of rooms. The window did not provide any sunlight. It was a musty room and quite depressing. The inn was fully booked during our stay and we needed two full sized beds, so the hotel staff was unable to move us when we requested to change to another room. It is unjust to charge the same rate for this room. It should be offered at a discounted rate and one should know going into the transaction that is the room they are getting.
Comment from Hotel Management
Aug 17, 2016 by Guest Services Manager, Hotel Management
Kate, Sorry to hear that. Most of our families love room 118 because it's quiet, large, and comfortably cool during the summer months. As for as the rate goes, again 118 offers the largest two double option here at the inn at the same reasonable price as small options. We're sorry to hear that you didn't enjoy it and do hope that you'll try another option the next time you're here. Thanks for your stay.
5 out of 5
by A verified traveler from MA

Completely Charming

Posted Aug 10, 2016
My boyfriend and I stayed two nights at this inn and we were so sad when our trip came to an end. First, the staff is incredibly kind and helpful. They instantly make you feel comfortable and like you are at a second home. Our room was clean and our king size bed was so comfortable. You can't beat the location of the inn. Anything you'd want to do in the historic district you can walk to easily. The complimentary breakfast is fabulous. Tons of options and all delicious. Included is a wine hour with complimentary wine and snacks between 4-5. This was such a nice touch and allowed us to take in the beautiful Charleston views while we planned our next move. I highly recommend this inn, we will definitely be back!
Comment from Hotel Management
Aug 17, 2016 by Guest Services Manager, Hotel Management
Ashley, Thank you so much! We're so happy to hear that you had such a great time with us and do hope that you're able to come back again and again to stay with us. The rooftop terrace will always be here for you and our staff will be happy to welcome you back as well. Thank you again!
4 out of 5
by A verified traveler

Posted Aug 7, 2016
The hotel was very nice. It had that old fashion bed an breakfast feel. Service was great. Location was in walking distance of most everything.
Comment from Hotel Management
Aug 17, 2016 by Guest Services Manager, Hotel Management
Thank you so much for your stay and for taking the time to post your review. We're glad you enjoyed the location so much and do hope that you come back soon.
5 out of 5
by A verified traveler from N

Perfect location perfect hotel

Posted Aug 6, 2016
AP has the Charleston charm and character you hope for but the ammendities you expect. The staff was so friendly and helpful w suggestions and arrangements. Can't wait to go back!
Comment from Hotel Management
Aug 17, 2016 by Guest Services Manager, Hotel Management
Leann, Thank you so very much for your kind words! We're so happy you enjoyed it and our staff will be even happier to welcome you back soon. Safe travels!
5 out of 5
by A verified traveler from St. Louis, MO

Fresh and stylish decor in the historic district.

Posted Aug 5, 2016
Pros: Breakfast buffet and afternoon wine and cheese.
Cons: Air conditioner.
Location: Carriage rides, restaurants, market shopping. Everything was there!
Wonderful atmosphere, convenient to everything! Loved it! Breakfast buffet and wine and cheese in the afternoon was a big bonus to the experience! Only problem was the air conditioner freezing up every day. We figured out what we needed to do ourselves. That was disappointing. I would go back however!
Comment from Hotel Management
Aug 5, 2016 by Barry, Hotel Management
Thank you for choosing the Andrew Pinckney Inn on you recent visit to Charleston. It is nice to know how much you enjoyed our location and all the wonderful amenities such as our Rooftop Breakfast & Afternoon Receptions. We apologize for any inconvenience you experienced with the air conditioner and we will certainly have our maintenance staff review the situation. Glad to know that your overall experience was wonderful. Please keep us in mind when traveling to Charleston in the future. Best Regards, Barry Hutto General Manager
5 out of 5
by A verified traveler from Williamston SC

Great hotel

Posted Jul 29, 2016
Staff was extremely helpful-location is great-breakfast and wine @ 4 were awesome!!
Comment from Hotel Management
Jul 31, 2016 by Barry, Hotel Management
Thank you for taking the time to review your recent stay at the Andrew Pinckney Inn. So nice to know how much you enjoyed our Rooftop Breakfast & Afternoon Reception. It is most rewarding to know how accommodating and friendly you found our staff to be during your stay. Please keep us in mind when traveling to Charleston in the future. Best Regards, Barry Hutto General Manager Andrew Pinckney Inn
5 out of 5
by A verified traveler

Good location, nice staff.

Posted Jul 16, 2016
The hotel was conveniently located near the market, restaurants and tours. The staff was very accommodating and assisted with our sightseeing plans. A good value.
Comment from Hotel Management
Jul 27, 2016 by Guest Services Manager, Hotel Management
Thank you so much! We're glad that our staff was able to help you explore Charleston and we hope that you'll come back and see us again really soon!
5 out of 5
by A verified traveler from Boca Raton, FL

Great place to stay

Posted Jul 14, 2016
Awesome location! The hotel staff was wonderful.
Comment from Hotel Management
Jul 27, 2016 by Guest Services Manager, Hotel Management
Thank you. That's also a really cool picture of the Inn at night. Thanks for sharing. We're glad you enjoyed everything and we do hope that be back to enjoy our location again.