Ratings based on 1,393 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Located close to many sites and activities in the city. Excellent staff and spacious rooms.
Comment from Hotel Management
May 17, 2017 by Belmond Charleston Place, Hotel Management
Thank you for your comments! I'm glad you enjoyed your stay! We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
beautiful, clean friendly staff - perfect in every way
Comment from Hotel Management
May 17, 2017 by Belmond Charleston Place, Hotel Management
Thank you for your comments! I'm glad you enjoyed your stay! We look forward to welcoming you again soon!
5 out of 5
Recommended
for Couples
by A verified traveler from NJ

Right in the heart of Charleston

Posted Apr 6, 2017
Pros: The room was spotless, comfortable and quiet.
Cons: I am a dog lover, but apparently this hotel is one of the few "Dog Friendly" hotels in downtown. The staff even allowed dogs in the restaurant!
Location: The hotel is central to most of the attractions downtown.
From the rooms to the staff everything about the Belmond is first rate. Close to many of the great restaurants in Charleston and directly across the street from the old slave market.
Comment from Hotel Management
May 17, 2017 by Belmond Charleston Place, Hotel Management
Thank you for your detailed comments, Nick! I'm glad you enjoyed your stay! Please know that while we are very dog-friendly, only dogs reported as service animals are allowed in any restaurant outlet. I apologize if this affected your ability to enjoy your meal! We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
Beautiful hotel with exceptional staff. The facilities were impeccably maintained and the access to museums, restaurants and retail shops only enhanced the experience. This is a highly recommended destination stop,
Comment from Hotel Management
May 17, 2017 by Belmond Charleston Place, Hotel Management
Thank you for your comments! I'm glad you enjoyed your stay! We look forward to welcoming you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Over Looked

Posted Mar 16, 2017
Pros: Beautiful inside with amazing restaurants.
Cons: Wish they had fixed the broken hand held shower when we requested it. It would have shown me they are accommodating and listen to their customers.
Location: Charleston location, with a lot of shops to explore.
We arrived on Saturday and the staff was extremely helpful and polite. The first thing Sunday morning we realized the over head "rain" shower was great but the handheld shower was broken which is what my wife prefers. So that morning we went to the front desk asking if they could fix it. We were assured that the work order was put in. By Monday morning it still wasn't fixed. Again, I went down to ask them if they could but we left Tuesday morning and it still wasn't fixed. On one of the days, our room wasn't cleaned until at 4 pm.
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Posted Mar 5, 2017
Amazing hotel and staff, with beautiful and luxurious rooms, close to all that historical and downtown Charleston has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the historic district

Posted Mar 3, 2017
Our family stayed on the club level of the Belmond for 3 nights. We all felt that is was well worth the additional cost. The service, food and drinks were beyond our expectations. Everything was elegant, staff was knowledgeable and gracious.
5 out of 5
Recommended
for Couples
by A verified traveler from Weaverville, NC

Beautiful Elegant Hotel

Posted Feb 25, 2017
Pros: Everything
Location: It's around the corner from The Jewish Synagogue that we wanted to see. Down the street from the Museum of Charleston and a close walk to the Market
Had a wonderful and romantic stay. Everything was great. Ate in the Charleston Grill for Valentines dinner, it deserves all of the 5 star ratings ! Highly recommend this hotel for a special occasion and treat to yourself !
4 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Lovely and lively hotel in the heart of Charleston

Posted Feb 14, 2017
Hotel had been redecorated since our last visit. It was beautiful. The Palmetto cafe is very open, bright and cheery. The staff were ALL on the same level as a Ritz Carlton in friendliness and helpfulness. Our only complaint was with housekeeping on Sunday. They were in our room cleaning at 5:30 just as we returned after a long day of sightseeing. We were ready for showers and a rest but had to wait. Also, the bathroom amenities were not complete either day we were there. Otherwise, it was a perfect stay for us. We would definitely return to the Charleston Place.
5 out of 5
by David

This traveler left a rating score only Posted Jan 24, 2017 on Hotels