Ratings based on 922 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Glen Ellyn, Il.

great stay

Posted Feb 26, 2017
Pros: Everything!
Cons: too many "handicap" parking spots in front of non handicap rooms. Had to park a ways away.
Location: easy access to anything we wanted.
the hotel room, staff, and breakfast were great. Would stay there again, any time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenwood SC

Courteous staff & comfortable room

Posted Feb 20, 2017
Pros: Pet Friendly, people friendly, happy paint colors, large swimming pool
Cons: Some of the outdoor area seemed a bit out dated, but still taken care of.
Location: Short drive to the SC aquarium, Fort Sumter, King street/East Bay restaraunts, bars, shopping. Shem Creek not very far.
There was some confusion on my part regarding my reservation. The reservation desk clerk was super helpful and very understanding. Throughout our stay we didn't encounter an employee that was not welcoming. The room was cozy. It was clean other than a few corners in the bathroom and a cob web on the ceiling. The colors were bright and cheery. It was only a 4 minute drive to King Street & downtown according to the GPS. There were pet walking areas. The breakfast was plentiful and the attendent cheerful. Waffle maker & pancake maker. Premade omelet options, biscuits and gravy, sausage, scrambled egg patties to make english muffin sandwiches etc. Typical continental breakfast offerings as well. Coffee, hot teas, cereal, oatmeal, yogurt, boiled eggs, apples, etc.
Comment from Hotel Management
Feb 21, 2017 by Bill, Hotel Management
Thank you very much for taking the time to post a review. We really appreciate the feedback. I was very happy to read that you enjoyed your visit. I was especially pleased to know that you found all of our associates welcoming. Again, thanks so much. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Close to everything that we wanted to do.

Posted Feb 20, 2017
We've stayed at this motel before and were pleased with the room, service, staff and convenience. So when we planned another visit, there was no question where we would stay.
Comment from Hotel Management
Feb 21, 2017 by Bill, Hotel Management
Thank you very much for the review. We really appreciate it and the fact that you came back to visit us. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Cozy Getaway

Posted Feb 15, 2017
We had to wait a couple of hours to get into are room due to cleaning. Overall a nice experience and tastey breakfast. Rooms are a good size and beds are comfortable. Fridge and microwave weren't the best but it had its use. Its a nice hotel to stay at for a few days.
Comment from Hotel Management
Feb 15, 2017 by Bill , Hotel Management
Thank you for taking the time to post your comments. We always appreciate the feedback we get from sites such as this one. I was very happy to read that you enjoyed your visit with us. I hope we get the chance to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Affordable, got the job done, breakfast was pretty good
Comment from Hotel Management
Feb 15, 2017 by Bill, Hotel Management
Thank you for taking the time to post a review. We really appreciate the feedback. I hope we get the chance to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Posted Feb 12, 2017
The beds were super comfortable. The rooms were nice and clean, and the workers were more than happy to supply our needs. Wonderful trip
Comment from Hotel Management
Feb 13, 2017 by Bill, Hotel Management
Thank you for taking the time to post your comments. We always appreciate the feedback. I was very happy to read that you enjoyed your visit and found the beds super comfortable. We hope to see you again.
2 out of 5
by A verified traveler

No security

Posted Feb 12, 2017
Hotel is all outside. Lots of people roaming from construction crews. The worst Best Western I have stayed out
Comment from Hotel Management
Feb 13, 2017 by Bill, Hotel Management
Thank you for taking the time to post a review about your experience. We do appreciate the feedback. I was sorry to hear that you did not thoroughly enjoy your visit due to other guests roaming the property. Again, thanks so much for the review. We hope you'll give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2017
Location: Many stores, including grocery and beer & wine, were more than a 20 minute walk away. A car is nearly a must. Great place for BBQ nearby.
Great experience, super quiet room on the backside of the 2nd building. Outstanding breakfast selection including many warm options.
Comment from Hotel Management
Feb 10, 2017 by Bill, Hotel Management
Thank you so much for writing a review of your experience with us. We really do appreciate it. I was very happy to read that you enjoyed your visit with us. Again, thanks so much for the comments. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairmont WV

Nice very clean rooms, but. Shower was the best

Posted Feb 6, 2017
Traveled to Charleston to golf. Spent 3 nites at best western. Although rooms were quite nice and clean, the most impressive part of rooms was the showers. We originally got singe king room but traded for 2 bed room as it was little larger room. Both rooms had fantastic showers with lots of pressure and adjustable showerheads. They were nicer than the 2_300$ rooms I've stayed in. Nice staff too. Only service lacking was continental breakfast. No muffins or pastries and some items weren't replenished fast enough. I would and will definitely stay there again.
Comment from Hotel Management
Feb 7, 2017 by Bill, Hotel Management
Thank you for taking the time to write a review about your experience. We really do appreciate the comments. I was delighted to read that your enjoyed your visit and found the shower to be the best. During our recent renovation we tried 14 different shower heads and, based upon guest comments, chose the one we now feature. I'm very happy that you enjoyed it. Again, thanks so much. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel

Posted Feb 2, 2017
Very nice hotel! Close to good food. Just take an Uber taxi to go downtown.
Comment from Hotel Management
Feb 2, 2017 by Bill, Hotel Management
Thank you very much for reviewing our property. We really appreciate the feedback. I was very happy to read that you found our property very nice and close to good food. Again, thanks so much. We hope to see you again.