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This hotel by far has the best customer service I have ever experienced! This is always my go-to hotel when I stay in Charleston. We absolutely love it. NEVER have a problem - everyone is always so nice!
We arrived at the hotel at 1230am after paying in advance and booking 2 double beds through Expedia. Upon arrival we were told there are no rooms available with 2 beds. There was another couple there with the same problem. Fortunately the staff were able to call to their sister hotel next door and ...
I had a pleasant stay at this hotel. After the cab ride from hell, I arrived late one evening and was greeted by Amanda who quickly check me in. I arrived in my room on the 3rd floor and opened the door to a strong smoky smell which was getting on the back of my throat causing me to cough (I’m not ...
Was very clean, offered good amenities and close to shopping and eating
The hotel was really good. We were met by a great employee at the front desk that helped us get to our room quickly. The breakfast was good and beds were amazing.
Updated room with a small refrigerator. Good internet connection, good breakfast & close to the shopping mall. Only drawback was a squeaking noise from the bed.
Over all stay was good. Hotel a little hard to find coming off I77/I64 and fitness center only had one piece of equipment working, but room and pool area very well kept.
The outlet in the bathroom didn't work, but we didn't know it until three of us were trying to get ready the morning after our stay. That was inconvenient, but the hotel location is convenient. The room was clean and comfortable and the staff was friendly. You must pay for internet. I think that's ...
No internet at all! And the reception clerk agreed hadn’t been working well and gave us the number of their internet service provider to sort it out ourselves!
Decent hotel, great staff, clean rooms, overall good experience and really close to the Mardi Gras casino.
Super easy access off and back onto interstate! Check in was super fast, friendly, no hassle! Good breakfast. Beds were ok. Bed foundation was super sqawky for some reason.
I really thought it was a nice hotel but I thought for the cost the breakfast could have been better. The mixed fruit was spoiled and the pork sausage had a funny taste. The second day breakfast was better.
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