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Stay was just an overnight to meet a plane. Location was convenient. Hotel was comfortable and clean, staff was friendly especially at morning breakfast.
The front desk clerk was exceptional and made us feel welcome with her country charm. I had an accessible room which suited my needs perfectly. Would definitely stay again and recommend.
We booked 2 queens online and got to hotel and only had a king. Marriott said Expedia can not guarantee what you book. We our a family of 5 so we had to have 3 people sleep on the floor. Expedia also said cots were available which wasn't the case.
Very convenient location to civic center and mall, rooms appear to have been recently updated. One elevator (of 3) wasn't operating, so there was some waiting at busy times. Parking charges are excessive at $15.00 per night.
Check-in was easy and fast. Beautiful room. The pool and hit rub were wonderful and stayed open late. Excellent breakfast and the staff were friendly and helpful.
Hotel was under construction. No pool, no workout room. There was no breakfast . Everything was fine, we got what we paid for. It was clean. "East End" of Charleston was questionable, vagrants were common. Downtown was beautiful, we enjoyed the mall.
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