Ratings based on 32 Verified Reviews

3.5 out of 5
72% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping and eating places.

Posted Dec 11, 2016
Pros: Close to main roads and interstate.
Location: Very close to many restaurants and shopping.
Late night trains woke me up every night, but room was very comfortable otherwise. Very friendly and helpful staff.
Comment from Hotel Management
Dec 12, 2016 by Director of Sales, Hotel Management
Thank you so much for taking the time to review your stay with us! We are very pleased you enjoyed our location, and our friendly staff. Sorry, the trains awoke you..
4 out of 5
Recommended
for Everyone
by A verified traveler

Second time around...

Posted Sep 25, 2016
This was my second stay at this hotel. I still really like this hotel but this stay had some minor issues. Once I got to my room, I was hit with the smell of cigarette smoke. I was pressed for time to meet someone and since I was only gonna be there for one night, I didn't let that deter me. Also, there was the small possibility I may have chosen a smoking room on accident; I could not remember if I did or not. So that may have been my mistake but then I was also awaken by a 6 AM wake-up call that I did not request. I'm not sure how that happened but, I wish it had not. Despite those issues, I will still return to this hotel. Its hard to beat its convenience to stores, restaurants, the interstate, etc. The hotel amenities are still great! So I would recommend this hotel and I will stay again!
Comment from Hotel Management
Oct 4, 2016 by Director of Sales, Hotel Management
Thank you so much for letting us know how your stay went! The hotel is non-smoking, and our apologies that the previous guest violated that policy. We do charge $250 for anyone whom smokes in the room. They are told at check-in and sign a registration card stating the policy. We will make sure housekeeping continues to report that offense. Please stay with us again and we will make sure you have a smoke-free room. Kindest regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2016
I stayed here for business for a while and was pleased to find the hotel had all of the amenities I would need for a five days stay. The room was very clean, it has a spacious bathroom and a larger closet than I expected. The staff was very friendly and worked with me when I had to book a separate stay. I loved this hotel, I will definetly be staying here every time I'm in the area from now on.
Comment from Hotel Management
Feb 16, 2016 by DJ, Hotel Management
We rally appreciate you letting us know how your stay with us went! We will certainly pass on your comments to the staff as well! Come back and see us! Kind regards, DJ Stimac
5 out of 5
Recommended
for Everyone
by A verified traveler from S Carolina

Hotel near all my needs

Posted Nov 30, 2015
Good shopping,good restaurants,good access for travel. Every one on the staff was very nice.
Comment from Hotel Management
Dec 9, 2015 by Director of Sales, Hotel Management
We are very pleased to hear our location was perfect for your stay here in Charleston! Thank you for taking the time to let us know!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Posted Nov 23, 2015
Book my stay with Expedia App and everything was ready when I arrived. This was a last min. travel plan so I had to find a place that wasn't full late late in the day. The staff was very professional and astute to my needs. The room was spotless and fresh. I will now book my stay here when I am in come to town. The Expedia Online discount made it even a better deal. I was very impressed with my stay.
Comment from Hotel Management
Dec 9, 2015 by Director of Sales, Hotel Management
Thank you so much for the positive review! We hope to welcome you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, fair price!

Posted Nov 1, 2015
I was only staying for one night in the North Charleston area, so I did not need the most extravagant hotel, but I wanted something definitely better than my last hotel experience in nearby Summerville, SC. This hotel met and exceeded most of my expectations. The front desk personnel were very friendly upon check-in and check-out. My room was very clean, wi-fi actually worked and worked well. If I had one complaint is that the bed was not perfectly comfortable but most hotels are not gonna replicate the feeling of your own bed anyways, so that's not that big of a concern. The Hotel atmosphere was great all around. I will definitely stay at the Candlewood Suites I-26 at Northwoods Mall again. Its the type of hotel you wouldn't mind staying several days if need be. The small kitchenette is a great asset!
Comment from Hotel Management
Feb 16, 2016 by DJ, Hotel Management
Thank you so much for your feedback! We really appreciate it. Please do come back and see us- you will always get the warm welcome you have experienced! Kind regards, DJ Stimac
2 out of 5
by A verified traveler from Myrtle Beach SC

This is an extended stay not a hotel

Posted Apr 29, 2015
Staff is soooo rude!!! There are people at the entrance drinking.
2 out of 5
by A verified traveler from South Carolina

Look for another place

Posted Apr 22, 2015
Pros: Nothing at all.
Location: Its only a couple of hundred yards from a mall and restaurants are not too far away by car.
Arrived to find a check-in line with two staff to deal with the clients. Apparently only one console is available for check-in and this was tied up with a reservation that seemed never to end. After finally getting registered the curt staff member wanted to tell us how the Candlewood differed from the hotels we were probably accustomed to. Ugh-oh! They had no ice makers at all for guests use but not to worry we could turn on the refrigerator ice maker as soon as we got to the room and in 15-30 minutes we would have ice (did I really look that much like an idiot?). Well guess what, we did have ice in 30 min. We were overwhelmed by the seven cubes. Those seven cubes were still there three hours later rattling around all by themselves. On calling to office I learned that they could do nothing about our problem nor could they give us another room as they were full. They told us we could come down to the office and get some ice from the supply they had reserved. The next morning there was a couple of dozen cubes. The room was small and minimally furnished. The room was clean, the linens fresh, and the free WiFi worked; the highlights of our stay. The TV card listed a good variety of cable channels and one HBO. Un fortunately about a third of the channels were "not subscribed to". There are other chain motels in the area and I recommend staying there.
Comment from Hotel Management
Apr 23, 2015 by Melissa Zimmerman , Hotel Management
Thank you for taking the time and leaving us feedback. I do thank you for staying at the Candlewood Suites North Charleston. I apologize for the inconveniences you endured while you stayed here with us. We do only have one computer up front to check guests in but we certainly try our best to be speedy and efficient with the check ins. Candlewood Suites does not have an ice machine on the floors we offer them in each guest room. Some of our ice makers can be ornery and seem to only put out a few cubes at a time. We are unable to leave ice machines running constantly due to health codes. We go above protocol and keep a back up supply to have ready in the case you do get the room with the slower ice maker. I'm please to find that you enjoyed the clean room, linens and WiFi. We are in the process of reprogramming our TV's and updating our channel line up as it has changed. I certainly do hope that if you find yourself in the area that you would give us a second chance as we are a great hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from taylorsville nc

Very comfortable with amenities of home

Posted Mar 29, 2015
we stayed In a king suite which was like a one bedroom condo. Very pleased with the room. The gps brought us in a back entrance which made us a little uneasy, but overall a private quite location.
Comment from Hotel Management
Apr 23, 2015 by Melissa Zimmerman , Hotel Management
taylorsville nc, thank you so much for taking the time to tell us about your staff. We certainly appreciate you staying with us here at Candlewood Suites North Charleston. I am so happy that you were pleased with your room. We take pride in making certain our rooms are just that. I am sorry that your GPS brought you in the back entrance. Now that you know where our location is you will be able to find your way much better the next stay. We certainly hope to see you soon!
5 out of 5
Recommended
for Couples
by A verified traveler

Very relaxing.

Posted Mar 9, 2015
I enjoyed this place very much. It was large and homey. This will definitely be my go to place to stay when I am in the area.
Comment from Hotel Management
Mar 24, 2015 by Melissa, Hotel Management
What a wonderful review! We truly appreciate your business and your trust in Candlewood Suites North Charleston. I am very happy to hear that you enjoyed our suites. They are truly homey with all the amenities of home. We look forward to welcoming you back to our wonderful hotel soon.