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Charleston Grand Hotel

Photo gallery for Charleston Grand Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Overview of Charleston Grand Hotel

Charleston Grand Hotel

2.5 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
3640 Dorchester Rd, North Charleston, SC, 29405-7500

Explore the area

  • Popular LocationCharleston Area Convention Center5 min drive
  • Popular LocationH.L. Hunley Submarine5 min drive
  • Popular LocationRiverfront Park7 min drive
  • AirportCharleston, SC (CHS-Charleston Intl.)7 min drive

Choose dates to view prices

About this area

North Charleston

Located in North Charleston, Charleston Grand Hotel is in an area with good shopping. Charleston Music Hall and USS Yorktown are cultural highlights, and some of the area's notable landmarks include Charleston City Market and Magnolia Plantation and Gardens. Check out an event or a game at North Charleston Coliseum and Performing Arts Center, and consider making time for Patriots Point, a top attraction not to be missed.

What's nearby

  • Charleston Tanger Outlets - 4 min drive
  • North Charleston Coliseum and Performing Arts Center - 5 min drive
  • Charleston Area Convention Center - 5 min drive
  • H.L. Hunley Submarine - 5 min drive
  • Riverfront Park - 7 min drive

Getting around

  • Charleston Station - 4 min drive
  • Charleston Intl. Airport (CHS) - 7 min drive

Restaurants

  • Hello Deli — 3 min drive
  • Bonefish Grill — 4 min drive
  • Bertha's Kitchen — 4 min drive
  • Ms. Rose's Fine Food & Cocktails — 4 min drive
  • Starbucks — 4 min drive

About this property

Charleston Grand Hotel

Hotel in North Charleston with outdoor pool and fitness center
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 128 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include balconies, pillowtop beds, and coffee makers.
Charleston Grand Hotel offers 128 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Drop-off airport shuttle (surcharge) from 9:00 AM - 5:00 PM
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Conference space (1800 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person
  • Late check-in fee: USD 25.00 for check-in between midnight and 3:00 AM
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Clarion Inn North Charleston
Clarion North Charleston
Charleston Grand Hotel
Charleston Grand
Clarion Hotel North Charleston
Charleston Grand Hotel Hotel
Charleston Grand Hotel North Charleston
Charleston Grand Hotel Hotel North Charleston

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 103 out of 965 reviews
5 - Excellent 11%
Rating 4 - Good. 177 out of 965 reviews
4 - Good 18%
Rating 3 - Okay. 234 out of 965 reviews
3 - Okay 24%
Rating 2 - Poor. 199 out of 965 reviews
2 - Poor 21%
Rating 1 - Terrible. 252 out of 965 reviews
1 - Terrible 26%

2.9/5

Cleanliness

3.2/5

Staff & service

2.2/5

Amenities

2.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was our worst experience when it comes to cleanliness and professionalism. It was dirty and the staff were not helpful. Me and 4 other families waited at the front desk for 30 minutes before a staff person even came to the desk at one point. The staff had attitudes. There was so many sketchy people to come in and out of the hotel. We were not able to stay because the hotel say they never got our reservation and Expedia said they sent it. Neitherside wanted to own up to there mistake and the hotel was fully booked so they could not accommodate us. So all of this is just from being in the lobby and walking down all of the floors to find a staffer. It was well after 1am before Expedia could find us another hotel that technically we found because we called around and drove around until we found it. It took 2 hours just for Expedia to get us to the appropriate department and to get an anawer then it took an additional 2 hours before Expedia confirmed to give us money back and a credit for the inconvenience.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The flooring unbelievable, from bathroom to bedroom. I’m sure in it’s time it was Grand.
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
what i didnt like was the excersing room need update equipment also the frist room had standin water on the floor
Stayed 2 nights in Jul 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived and had to wait 20 minutes because there was one person working the desk and she took her time. When I got to the front of the line she did not have my reservation reserved thru Expedia and said they did not have any rooms and I needed to cancel my reservation thru Expedia. I've been trying to get in touch w/ Expedia since then and have been unsuccessful, but they still charged my credit card for a reservation that apparently never went through. Also, this hotel is disgusting.
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
easy access to Charleston room had cracked Toilet, scuffed floors, cracked wall by bed, shower needs repairs
Stayed 2 nights in Jun 2021