Ratings based on 524 Verified Reviews

4.1 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great people, comfort, and hospitality

Posted May 1, 2017
Loved the hotel and the city. People were very nice and accommodating
5 out of 5
by Kevin

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2017 on Hotels
3 out of 5
by Kristy

Just Okay

Posted Mar 12, 2017 on Hotels
Disappointed that thier was no refrigerator in our room, had to hunt a hair dryer, no extra blankets or pillows in room, however, those are just small things but for the price I would expect it.
5 out of 5
by Susan

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
1 out of 5
by Shai

Posted Feb 13, 2017 on Hotels
Security and guest service horrible my engagement ring was stolen
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Martinsburg, WV

Nice hotel close to Mall

Posted Jan 30, 2017
Pros: Proximity of Mall, Civic Center
Location: The Civic Center is walking distance. The Mall is located directly across the hotel.
Clean hotel and friendly staff. The location of the hotel is perfect. The Mall id directly across from it and the Civic center where many of the large functions are held concerts, circus, high school basketball tournament and more is all walking distance.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Dec 27, 2016 on Hotels
The hotel can either have heat or air on at any time. We stayed during Christmas and it was unseasonably warm but the hotel was running heat. The room temp was unbearable and we were told to turn our unit in the room off and open the balcony door. No free wifi which seems a bit archaic this day in age. Overpriced food buffet for quality. Our stay was not comfortable and we will not be returning.