Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Wash., DC

Nicely updated, and close to all Charleston

Posted Sep 26, 2016
Great 3rd floor rooftop bar, close to everything Charleston has to offer.
4 out of 5
by A verified traveler from Madison WI

Conference

Posted Sep 22, 2016
Pros: Third floor outdoor bar was nice with friendly staff.
Location: Across from a park but there isn't anything to do and nothing that is within walking distance. Fee based shuttle service available
Attended a conference at this location. Facility was nice and clean, friendly staff, good food. The only downfall to this hotel at this time is that it is in the middle of a major revitalization of the area. There is construction going on at night that can be quite noisy, the surrounding parking lots are not kept up so it appears to be in a blighted area but that is only due to this major project to renovate the area. There isn't anything of interest that you can walk to so the hotel does offer a shuttle service for a fee.
Comment from Hotel Management
Sep 23, 2016 by Hotel Manager, Hotel Management
Thank you for reviewing your visit to the Charleston Marriott. We are glad you enjoyed our Aqua Terrace Roof-Top Bar and appreciate your kind comments about our staff. We value your feedback and hope to have the opportunity to welcome you back the next time you visit Charleston. Sincerely, Charles Moore Hotel Manager Charleston Marriott
5 out of 5
by A verified traveler from Minneapolis

great hotel vs. price we paid.

Posted Aug 23, 2016
Pros: ease of access to all the places of interest
Cons: longer roof top hours at the bar/social area
Location: close to Charleston marina and only 2 miles to the downtown district. We had the advantage of a quiet place outside the action and noise of downtown
The hotel was very neat and clean. We enjoyed the proximity to the historic downtown.
Comment from Hotel Management
Aug 24, 2016 by Hotel Manager, Hotel Management
Many thanks for reviewing your visit to the Charleston Marriott. It is pleasing to read that our peaceful location close to downtown Charleston was the highlight of your stay. We are also glad that you loved our facilities, especially our rooftop bar, Aqua Terrace and the great value we offer. We appreciate you being our guest and hope to serve you again soon! Sincerely, Charles Moore Hotel Manager Charleston Marriott
5 out of 5
by A verified traveler from Charleston

Close to downtown (about a mile and a half)

Posted Aug 22, 2016
Pros: Location, pool, restaurants
Cons: Longer bar and restaurant hours
Location: Very close to downtown
Very friendly staff. Stayed with my husband for our anniversary and the front desk upgraded us to a better view.
Comment from Hotel Management
Aug 23, 2016 by Hotel Manager, Hotel Management
We appreciate your wonderful feedback about the Charleston Marriott. It is pleasing to know that our downtown location was the highlight of your visit, and you enjoyed our helpful team members and the facilities we offer. We hope to have the pleasure of hosting you and your husband again in the near future. Sincerely, Charles Moore Hotel Manager Charleston Marriott
4 out of 5
by A verified traveler from B

Nice hotel very convenient to downtown.

Posted Aug 8, 2016
Good experiences and friendly staff! Hotel accommodations were good except there wasn't a microwave in the room.
Comment from Hotel Management
Aug 9, 2016 by Hotel Manager, Hotel Management
Thank you for choosing the Charleston Marriott for your stay. We are glad to read you liked the location of our hotel and your stay experience with us was enjoyable. It is a pleasure to learn that we were able to meet most of your expectations, and we hope that you will return soon for another stay. Sincerely, Charles Moore, Hotel Manager, Charleston Marriott
4 out of 5
by A verified traveler from san diego

Great room not so much for the bathroom

Posted Aug 2, 2016
Nice place to stay. Rooms are nice, bathroom was good the shower was in poor condition dis colored grout tile was in poor condition. For the price we would have expected a better quality.
Comment from Hotel Management
Aug 3, 2016 by Hotel Manager, Hotel Management
We appreciate the time you took to give us your feedback regarding your stay at our hotel. Although you liked your accommodation, we are sorry that we couldn’t please you completely with our facilities. Please accept my apology as it was never our intention to disappoint you in anyway. We do our best to maintain high standards and apologize if we fell short. I have addressed your concerns with my management, and we will note down your comments as it will help us while doing future enhancements. Thank you again, and we hope to have the opportunity to welcome you back soon. Sincerely, Charles Moore Hotel Manager
5 out of 5
by A verified traveler from arlington heights, il

Charleston Hotel

Posted Jul 31, 2016
Older hotel but kept up nicely. The staff was friendly and informative. A little further away from downtown then I would've like but shuttle and Carta right out the door. Rooms were clean. Had breakfast twice in the restaurant and enjoyed both meals. Again the staff and chef were exceptional. Would definitely recommend to others.
Comment from Hotel Management
Aug 1, 2016 by Hotel Manager, Hotel Management
I am pleased to hear you enjoyed your stay at the Charleston Marriott, and we acknowledge your nice feedback. Thank you for recognizing our associates for the exceptional service they delivered. It is also pleasing to read that you relished the food we serve at our on-site restaurant – Saffire. We are glad that you liked your clean accommodation and our well-kept property as well. I will share your kind compliments with my team, especially with our Chef and congratulate them for a job well done. We appreciate you recommending us and look forward to your next visit! Sincerely, Charles Moore Hotel Manager Charleston Marriott
5 out of 5
by A verified traveler

Great hotel

Posted Jul 22, 2016
We felt that the hotel was great all around. There is quite a bit of construction going on in the area, but, it is an expanding metropolitan area. The construction noise began around 8/830 and lasted til around 6. But we weren't there to sit in our room undisturbed all day. Quick access to Folly Beach (20 mins with heavier beach traffic)...the highway on-ramp to Folly is only a few blocks away. Quick access to historic downtown. I think it took us maybe 10 minutes to get parked on King St. at 6 pm on a Thursday. Hotel staff were awesome and super accommodating. A big thank you to Danny and Andrea at the front desk. We really enjoyed our stay and will consider them a top option when returning.
Comment from Hotel Management
Jul 23, 2016 by Hotel Manager, Hotel Management
Thank you for the nice review of your stay at the Charleston Marriott near downtown. It was a pleasure to read how much you enjoyed our location close to Folly Beach and downtown. It is also nice to hear that you liked the excellent service provided by our associates, especially Danny and Andrea. We will be sure to share your compliments with them which will motivate them to keep up the good work. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Charles Moore, Hotel Manager, Charleston Marriott
4 out of 5
by A verified traveler

Posted Jun 26, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by James, Hotel Management
Thank you for selecting the Charleston Marriott for your stay and for sharing your kind ratings online. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Patrick Rogers, General Manager, Charleston Marriott
5 out of 5
by Charles from Charlotte

Posted Jun 20, 2016 on Hotels
Great hotel, room is definitely not too large!
Comment from Hotel Management
Jun 23, 2016 by James, Hotel Management
Thank you for choosing to stay with us at the Charleston Marriott and we are delighted you had an excellent stay. We take great pride in delivering excellent service and coupled with our closeness to downtown, it makes our Marriott one of the best hotels to stay at while in Charleston. Thank you again and we look forward to welcoming you back very soon.  Sincerely, Patrick Rogers, General Manager, Charleston Marriott