Not as nice as I am used to.
Posted Aug 27, 2016
I have stayed at many Marriotts around the country and I picked this one by the marina because it was close to downtown, Patriot's Point, etc. staff was great, the patio was great, but the room was not clean, the bathroom was extremely basic, not convenient. Nowhere to put towels, clothes, It needs like a small counter or something like that, the carpet was not in good condition, and the elevator needs a total makeover.
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Thank you for staying with us and for your review. I am pleased to hear that you enjoyed our location and our outside patio area, however we are so very sorry we did not provide you clean accommodations. We are very passionate about providing our guests with clean facilities and we will look into where we failed in our inspection procedures. I have shared your concerns with our Head of Housekeeping to ensure that we do not repeat these service issues in the future. We hope you will give us another opportunity to serve you on a future visit to the area.