Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from MD

Comfort stay in affordable priceo

Posted Nov 27, 2016
Great view, clean room,and reasonable price. Easy to access to historic distinc within 10 minutes driving.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you so much for the fantastic review and we are delighted you had a great stay with us at the Courtyard Charleston Waterfront. It was so nice to read that our convenient location close to various attractions, shopping, and many restaurants made your visit even better. Thanks for appreciating the beautiful view of the marina from your room, and we look forward to welcoming you back on your next trip to Charleston. Mark Thomas, General Manager
5 out of 5
by A verified traveler from US

Nice stay!

Posted Nov 18, 2016
Very friendly staff! Clean room!! We would choose this hotel again!
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you for sharing your wonderful experience at the Courtyard Charleston Waterfront. We are thrilled to read that you loved our friendly associates and your clean room. We appreciate your business and look forward to your next stay with us soon. Mark Thomas, General Manager
4 out of 5
by A verified traveler from Charleston SC

Posted Oct 2, 2016
Rooms getting quite old and worn. The view, pool and lobby are very nice.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Many thanks for choosing to stay at the Courtyard Charleston Waterfront and for sharing your feedback. I am glad to read you enjoyed our facilities and also appreciate your observations. It was a pleasure to have you as our guest and hope to welcome you again when in our area. Sincerely, Mark Thomas General Manager
5 out of 5
by A verified traveler

Excellent hotel with a view

Posted Sep 23, 2016
A beautiful, quiet hotel that was fairly priced. Not much more needs to be said.
Comment from Hotel Management
Sep 24, 2016 by General Manager, Hotel Management
Thank you for your stay at the Courtyard Charleston Waterfront and for sharing your feedback. We are truly delighted to read that you loved your peaceful room along with the excellent view it offers. We are also happy that you liked the great value we offer for the price. We hope to welcome you back soon. Travel Safe. Sincerely, Mark Thomas General Manager
5 out of 5
by A verified traveler

Would stay here again

Posted Sep 22, 2016
Clean, quiet, excellent location, Excellent food and service. Free wi-fi and free parking.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Thank you for sharing your wonderful experience at the Courtyard Charleston Waterfront. We are so delighted that you loved the food we serve, our convenient location and all the complimentary features that we have to offer. Thank you again, we hope to have many more opportunities to welcome you back to our hotel! Mark Thomas, General Manager
4 out of 5
by A verified traveler from Boston

Nice hotel but not in walking distance to much

Posted Sep 7, 2016
Pros: view, amenities.
Cons: Elevators, there were crowds of people waiting for the one elevator on a couple occasions, we used the stairs.
Location: not walking distance to much but not far from stuff either, a 5 minute drive to downtown, 20 to the beach.
This hotel was comfortable, check in was easy, it's got a nice pool, hot tub and fire bowl. They had live music a couple nights which was nice. Good view of the marina, comfortable furniture...could use a little more shade from the afternoon sun. Room was nice, it's handy to have a fridge and microwave. A/C was loud. Bed was comfy. Wifi worked in the room. Bar has limited cold food, a few salads and wraps but I think a of of places nearby do take out if you can't lug yourself the mile or two for some really great restaurants. They have coffee and tea, wish they had some complimentary on the go breakfast options. Would stay here again.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Many thanks for reviewing your visit to the Courtyard Charleston Waterfront. We’re delighted to read that you loved the beautiful view of Marina from our property, as well as the facilities and amenities we have to offer. We appreciate you being our guest and look forward to serving you on your next trip to Charleston! Mark Thomas General Manager
3 out of 5
by A verified traveler from new york

The location of the hotel is not great

Posted Sep 2, 2016
Pros: The staff were great
Location: Nothing
One the hotel is not waterfront. It is at the corner of the bay that is filled with boats and weets. It is difficult to get around. The pool of the hotel is tiny. The dept is only 3 feet.
Comment from Hotel Management
Sep 2, 2016 by Manager, Hotel Management
Thank you for staying with us and for taking the time to share your thoughts. We are thrilled to know that you appreciated our wonderful staff. Your comments regarding the location will be shared with our marketing team in an effort to improve the overall guest experience. We hope that you have an opportunity to visit us again in the future. We value your business. Sincerely, Mark Thomas, General Manager
5 out of 5
by AROLDO DAVID

Buen hotel!

Posted Aug 31, 2016 on Hotels
Nos quedamos solo una noche, ibamos de paso a Orlando, pero mi esposa yo quedamos encantados con la ciudad y sin duda volveríamos si Dios lo permite y claro, nos quedaremos en este mismo hotel!
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for your stay at the Courtyard Charleston Waterfront and for sharing your feedback. We are thrilled to read you truly enjoyed your stay, and that you were pleased with our location. We will be sure to share your compliments with our team. We look forward to welcoming you back soon. Travel Safe. Sincerely, Mark Thomas, General Manager
4 out of 5
by A verified traveler from Myrtle Beach

Very convenient.

Posted Aug 27, 2016
Pros: see above
Cons: see above
Location: Very convenient. They have a shuttle and Uber was very inexpensive and the hotel (Eddie) booked a tour for us. There is bar, restauarant and store.
The view was on patio and pool area was very pretty. Staff was very pleasant, except for the young man who checked us out. He was kinda rude about our bill, since it was booked from expedia. The room lacked outlets and the ones by the bed would not hold our chargers. Bathroom was outdated, but all and all good experience. I will stay there again.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thanks for the feedback regarding your visit to the Courtyard Charleston Waterfront. We’re glad to read that our location was perfect for your needs and your enjoyed our service. I will share your kind words with Eddie as well. That being said, we appreciate you letting us know how we can improve. I will discuss your concern with the particular staff so that these type of issues are not repeated. Thank you for bringing this to my attention. We look forward to make your next stay perfect in every respect. Sincerely, Mark Thomas General Manager
3 out of 5
by A verified traveler

Not as nice as I am used to.

Posted Aug 27, 2016
I have stayed at many Marriotts around the country and I picked this one by the marina because it was close to downtown, Patriot's Point, etc. staff was great, the patio was great, but the room was not clean, the bathroom was extremely basic, not convenient. Nowhere to put towels, clothes, It needs like a small counter or something like that, the carpet was not in good condition, and the elevator needs a total makeover.
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Thank you for staying with us and for your review. I am pleased to hear that you enjoyed our location and our outside patio area, however we are so very sorry we did not provide you clean accommodations. We are very passionate about providing our guests with clean facilities and we will look into where we failed in our inspection procedures. I have shared your concerns with our Head of Housekeeping to ensure that we do not repeat these service issues in the future. We hope you will give us another opportunity to serve you on a future visit to the area. Mark Thomas General Manager