First impression I smelled mold at the reception area. They charge for everything including parking. They gave me a room right across from gym that was extremely noisy from people dropping free weights on the floor start at 4am. The pillows on the bed offer no head support wrapping itself around my head like a taco shell. The towel bar at the sink fell off due to not locking in place I had to fix it. The closet doors do not close properly since they are out of alignment. The bistro sent refried breakfast potatoes the first day, second day I asked for toast without butter, but I got buttered toast regardless, third day, the scrambled eggs had black color to them, when I requested a replacement, the host told me she would take care of it shortly, but forgot about it until I approached her a second time. This time the eggs were runny.