Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Carlas from Atlanta

could have been better

Posted Jul 5, 2016 on Hotels
Not great service, rooms where not convenient
Comment from Hotel Management
Jul 9, 2016 by Chris, Hotel Management
Dear Carlas, We are very sorry we failed you in your expectations of the Crowne Plaza Charleston Airport. Best Regards, Nate Hamric
5 out of 5
by Kevin from Greenville,SC

20 year anniversary

Posted Jul 5, 2016 on Hotels
We enjoyed our stay at the Crowne Plaza. our rooms where very clean, the beds were very comfortable and customer service was excellent. we enjoyed our 20-year anniversary
Comment from Hotel Management
Jul 8, 2016 by Chris, Hotel Management
Dear Kevin, Thanks you so much for the kind words about the Crowne Plaza Charleston Airport. Please come back and see us for your 21st anniversary. Best Regards, Nathan Hamric Assistant General Manager
4 out of 5
by Salvatore from somewhere USA

NICE........needsroom attention (carpet)

Posted Jun 30, 2016 on Hotels
Nice room, but room carpet need to be replaced dirty/soiled.
Comment from Hotel Management
Jul 7, 2016 by Chris, Hotel Management
Thanks so much for the feedback. We apologize for the dirty carpet. We are having the carpet in the rooms steam cleaned.
4 out of 5
by A verified traveler

No Housekeeping

Posted Jun 27, 2016 on Hotels
The employees were all kind hard working. The hotel was extremely understaffed. Horrible housekeeping!
Comment from Hotel Management
Jul 1, 2016 by Chris, Hotel Management
Thanks so much for the the review. We are in the process of hiring more team members.
5 out of 5
by Robert from Manning SC

Great Stay

Posted Jun 18, 2016 on Hotels
Very satisfied.
Comment from Hotel Management
Jun 19, 2016 by Chris, Hotel Management
Thank you so much for the five star review.
4 out of 5
by Christina

Posted Jun 12, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Chris, Hotel Management
Dear Christina, Thanks so much for the four star review. We hope to see you soon. Best Regards, Nathan Hamric Assistant General Manager
5 out of 5
by Karen

Posted May 15, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Chris, Hotel Management
Dear Karen, We are very happy you gave us a five star review. Come back as soon as you can. Sincerely, Nathan Hamric Assistant General Manager
3 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Room was not as clean as it could have been. Overall not worth the price as compared to a nice Fairfield Inn, Marriott, etc.
Comment from Hotel Management
Jun 16, 2016 by Chris, Hotel Management
We will make sure our housekeeping team is doing a much better job.
4 out of 5
by A verified traveler

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Chris, Hotel Management
Thanks so much for the four star review. Best Regards, Nathan Hamric Assistant General Manager
5 out of 5
by Teresa from Atlanta

Comfy luxury

Posted Apr 30, 2016 on Hotels
Nice
Comment from Hotel Management
Jun 16, 2016 by Chris, Hotel Management
Dear Teresa, Thank you so much for the five star review. It is great to hear that you enjoyed your stay with us. Thanks Again, Nathan Hamric Assistant General Manager