Breakfast area

Reviews of Econo Lodge Goose Creek

2 out of 5
Econo Lodge Goose Creek
401 N Goose Creek Blvd, Goose Creek, SC

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 331 reviews" "
Rating 8 - Good. 121 out of 331 reviews" "
Rating 6 - Okay. 78 out of 331 reviews" "
Rating 4 - Poor. 35 out of 331 reviews" "
Rating 2 - Terrible. 33 out of 331 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Right by train tracks. Train came around at About 11:30 both nights. Saw a few bugs on the floor. Other than that it was okay. I recommend an exterminator visit the property.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 3, 2024
Hello Sarie, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 Okay

Vida

Liked: Staff & service
Disliked: Property conditions & facilities
Relatively dated. Upgrade needed for bedding.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 14, 2024
Hello Vida,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration as we constantly strive to improve our accommodations. We apologize for any inconvenience caused and hope you enjoyed your overall stay.

8/10 Good

Farrell

Stayed 3 nights in Dec 2023
Response from Manager on Dec 31, 2023
Hello Farrell,We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns about your stay, we encourage you to reach out to us directly so that we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Jason, Barre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 25, 2023
Hello Jason,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! It was our pleasure to provide you with excellent service and meet your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Good

Ana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 25, 2023
Hello Ana, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Poor

Jonathan

Traveled with group
Disliked: Staff & service
The bed was there, which was nice...
Never had a room key the entire length of my 4 night stay, by the end of it some of the staff seeemed frustrated that they had to keep letting me into my room. I emailed the manager about my experience and he didn't get back to me. Its been 15 business days and I've yet to receive my security deposit back. Overall, it doesnt make me want to do business with econo-lodge in the future.
Stayed 4 nights in Oct 2023
Response from Manager on Nov 12, 2023
Hello Jonathan,We apologize for any inconvenience you experienced during your stay at our hotel. We strive to ensure a seamless guest experience, and we apologize if you encountered issues with your room key. We appreciate your feedback regarding the staff's response, and we will address this with the team to ensure better communication in the future. Regarding your security deposit, we recommend reaching out to our management directly for assistance. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.

4/10 Poor

Cameron

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There was dust clumps all over the floor and the room, we found blood stains on the comforter and parts of the bed and wall. The floor also turned black when stepping out of the shower from all the dirt in the floor. We will not be staying there again and almost could not complete it out of disgust.
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Cameron, We apologize for any inconveniences you experienced during your stay. We take cleanliness very seriously and appreciate you bringing this to our attention. Please contact our management directly so that we can address your concerns.

8/10 Good

Anthony

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Anthony,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, amenities
Tv did not work for the majority of the stay, unclean walls and towels
Stayed 3 nights in Sep 2023
Response from Manager on Sep 6, 2023
Hello Rebecca, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

10/10 Excellent

SCOTT

Stayed 2 nights in Jun 2023
Response from Manager on Aug 26, 2023
Hello SCOTT,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

Sabrina

Stayed 2 nights in Aug 2023
Response from Manager on Aug 30, 2023
Hello Sabrina, It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities
Vomit in the walk path en route to a disgusting unusable laundry room.People dropping fireworks at my door from the upper balcony.people hanging out in front of my room smoking pot and drinking and being so loud could not drown them out with the tv. Just here for my son's graduation at the naval base but instead I feel more like a prisoner I will never go to another econo Lodge again especially this one and I'm being robbed for $439 unbelievable, live and learn.
Stayed 4 nights in Jul 2023
Response from Manager on Jul 7, 2023
Hello Erik, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

2/10 Terrible

Tina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I use to love this place til I was unable to stay in my room or get my money back.
Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Hello Tina, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Okay

Sylvia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a bed and a shower, and that’s all I needed.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 25, 2023
Hello Sylvia,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed as well as our shower. Please do come see us again.

8/10 Good

Dave

Liked: Cleanliness, staff & service
Property is older but is clean. Parking is minimal and tight. Room is in need of updating or remodeling. You can see many repairs that have been done over the years but everything works. If you just need a decent place to sleep for the night and nothing more this gets the job done.
Stayed 3 nights in May 2023
Response from Manager on Jun 6, 2023
Hello Dave, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

8/10 Good

Shaneque

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on May 26, 2023
Hello Shaneque,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad!
Stay was great with my girlfriend, some people standing around that seemed a little sketchy but was far enough away from us and I didn’t feel threatened or anything like that though. Only con really was that there is a train that runs on the other side of the highway and it runs pretty late and early on the weekend we stayed and was very loud.
Stayed 1 night in May 2023
Response from Manager on May 23, 2023
Dear Guest,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 Excellent

Marvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on May 17, 2023
Hello Marvin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have been making renovations to upgrade the site. Clean, comfortable, and as a female traveling alone, I felt safe enough.
Stayed 2 nights in Apr 2023
Response from Manager on May 5, 2023
Hi Winona,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

Sabrina

Stayed 1 night in Apr 2023
Response from Manager on Apr 30, 2023
Hello Sabrina,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Mar 2023
Response from Manager on Apr 4, 2023
Hi Stephanie,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Manager on Mar 15, 2023
Hello Kimberly,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Adrian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Was a good stay for the few days I was in town , No complaints
Stayed 3 nights in Feb 2023
Response from Manager on Feb 7, 2023
Hello Adrian,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know the area where this hotel is located and I was not surprised at some of the clientele. However, not once did I feel uncomfortable. I was checked in late at night by a very friendly gentleman who made sure I had everything I needed. The room was clean and had minimal odor (as it was a smoking room). The rest of the staff was very friendly and checked to make sure I was doing ok.
Response from Manager on Feb 5, 2023
Hello Laura,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

2/10 Terrible

Carolyn

Traveled with partner
Disliked: Staff & service, amenities
Well for starters they have bedbugs, the next morning upon speaking to the closed minded manager who was unwilling to even acknowledge the possibility of such a thing, he tried to tell me his housekeeping staff looked and saw no signs of my claim and they're experts, which to be honest says they either moonlight as pest control or they've dealt with an outbreak of bedbugs before my stay, the latter of the two is what I'm willing to place my money on so I was brushed off with a "See no Hear no" approach even though I killed two leaving their bodies on a piece of notebook paper on the bedside table and have the bites to substantiate the claims. Being it was such a late hour when I woke to find that I wasn't alone in my bed as I confidently thought the previous night the fact that it was raining and I was on foot I accepted the night clerk's offer to switch rooms to one clear on the other side of the establishment though I didn't get much sleep after that merely squeezing my eyes shut only to have them then pop back open to check the time until morning and not because of their amazing breakfast spread-THEY HAVE NONE just biding my time until I could address my concerns and get myself situated with a ride to another hotel for the rest of my needs. Then there was the 5 or 6 times strangers had rented the same room and tried to gain entry while I was inside, twice the same desk clerk was working and twice the door actually opened thank God I wasn't indecent!! Not a good experience.
Stayed 1 night in Jan 2023
Response from Manager on Jan 27, 2023
Hello Carolyn, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Monica

Response from Manager on Oct 28, 2023
Hello Monica,Thank you for your positive feedback! We are glad you enjoyed your stay at our hotel. We hope to welcome you back soon.

8/10 Good

Reginald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Manager on Jan 2, 2023
Hello Reginald,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

REGINALD

Stayed 1 night in Dec 2022
Response from Manager on Nov 7, 2023
Hello REGINALD,Thank you for taking the time to share your feedback with us. We appreciate your review and value your feedback as it helps us improve our services. We apologize for any inconvenience you may have experienced during your stay and we encourage you to reach out to our management team directly to discuss your concerns further. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

10/10 Excellent

Shawna

Stayed 1 night in Dec 2022
Response from Manager on Dec 12, 2022
Hello Shawna,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't too happy with the noise level, of a nearby train (going by every hour or so), traffic noise from the nearby Highway 52, and apparently an overnight truck parking area next door.
Response from Manager on Nov 3, 2022
Hello David,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our parking and comments about our area. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to Stay
Great service, great room, parking 20 ft from room!
Stayed 2 nights in Oct 2022
Response from Manager on Oct 25, 2022
Hello David,We appreciate that you've taken the time to share with us regarding our parking as well as our service. We hope to see you again in the future.

6/10 Okay

Skylar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff. But the rooms are disgusting.
The floors were so dirty that when I got out of the shower my feet were black by the time I reached the bed. There were long brown hairs all over our towels. (Neither of us have brown hair). I was also not informed that I would have to put a $50 deposit down on the room since I booked through this website.
Stayed 1 night in Oct 2022
Response from Manager on Oct 11, 2022
Hello Skylar,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

4/10 Poor

Ciara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great! Friendly and the check-in and check-out process was easy and quick. The biggest problem we had was the cleanliness of our rooms... The bathroom was fine, the bed seemed okay, but the floors were awful. Our white socks were black after walking around for a moment and there were questionable sticky messes on the table and floor. As nice as the staff is, I wouldn't stay here again.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 11, 2022
Hello Ciara,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your comments about our bed. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Manager on Oct 10, 2022
Hello Angela,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Poor

Tanner

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Manager on Dec 7, 2022
Hello Tanner, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Manager on Sep 4, 2022
Hello Janelle,We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 Terrible

Joanne

Traveled with family
Worst Stay Ever! Saturday morning woke up by grinding work done on the steps at 7:50am. Vacation sleep in NO. Saturday night guest partying finally 3:30 am after being woke up 3 times called front desk and they said they would ask them to be quiet again. This is so unacceptable. Family moved to the area and we visit 5 times a year. A big loss will never stay there again even though it is closed to them
Stayed 2 nights in Aug 2022
Response from Manager on Sep 1, 2022
Hello Joanne, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Manager on Nov 18, 2022
Hello Ana, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Melissa

Business traveler
Liked: Property conditions & facilities, room comfort
Beds were comfortable, benefited from microwave and fridge in the room, but floor was very dirty!
Stayed 2 nights in Aug 2022
Response from Manager on Aug 17, 2022
Hello Melissa, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BATHROOM WAS NOT CLEAN AND WHEN THE FRONT DESK CLERK CAN TO CLEAN IT. HE DID NOT CLEAN IT AT ALL JUST PUSH THE HAIR FROM ONE SIDE TO THE OTHER SIDE.
Stayed 2 nights in Aug 2022
Response from Manager on Aug 11, 2022
Hello Cassandra, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 Excellent

Nathan, Northville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay at the Goose Creek Econolodge. Rooms are clean and staff is very attentive. I stay at the Econolodge frequently and am always treated well.
Stayed 4 nights in Aug 2022
Response from Manager on Aug 11, 2022
Hello Nathan, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff. We hope to see you again in the future.

10/10 Excellent

Marvin

Stayed 1 night in Apr 2022
Response from Manager on Aug 11, 2022
Hello Marvin, On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 Terrible

Jose

Stayed 3 nights in Jul 2022
Response from Manager on Oct 28, 2022
Hello Jose,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Lauryn

Liked: Staff & service, amenities
nice location, definitely would recommend to anyone needed a discounted spot to stay
Stayed 2 nights in Jul 2022
Response from Manager on Jul 29, 2022
Hello Lauryn, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our location. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like the bugs and hair all over the room. The stuff in the bathroom on the floor that looked like the insulation from the ceiling.
Stayed 2 nights in Jul 2022
Response from Manager on Jul 20, 2022
Hello Kimberly, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Great price, but not worth it.
When I arrived there was hair in the sink and on the counter, and the bathroom floor was dirty. The bed and towels appeared clean. The biggest problem was the noise from the train and the other hotel guests, that seemed to live there. Lots of smoking outside, drinking, and loud talking. The police also needed to come and deal with a dispute. The “continental breakfast” was bread to toast with jam, some bottled water, coffee, corn flakes, fruit loops, and apples. This is not a hotel I would recommend or use ever again.
Stayed 3 nights in Jun 2022
Response from Manager on Jul 5, 2022
Hello David, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again. 

10/10 Excellent

Kemberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and good customer service
Stayed 1 night in Jun 2022
Response from Manager on Jul 3, 2022
Hello Kemberly, We can't thank you enough for sharing your feedback with regards to our service. We appreciate you taking the time to share your experience.

6/10 Okay

Noah

Business traveler
Liked: Staff & service
Disliked: Amenities
I stayed here for a few nights. Overall the experience wasn’t bad. There were a few random critters about though :/
Stayed 2 nights in Jun 2022
Response from Manager on Jun 24, 2022
Hello Noah,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience with new rules that have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Nancyann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This place was disgusting. It was not worth 115.00 the room was dirty, the tv was broken, the sheets were disgusting and smelled like chemicals I got a rash.. the other guest fighting in the parking lot. Definitely do not stay here if you have any morals
Stayed 2 nights in Jun 2022
Response from Manager on Jun 22, 2022
Hello Nancyann,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Kaitlin Sue

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good to go!
Stayed 1 night in Jun 2022
Response from Manager on Jun 9, 2022
Hello Kaitlin Sue, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.