Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
76% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from SC

excellent location, service issues

Posted Jul 23, 2016
The location in the heart of downtown cannot be beat. The inn is cute and has a historic feel to it; you sacrifice the conveniences of a larger hotel but that's where its charm comes in. Excellent view from our room, surrounded by wonderful restaurants and shops. Was clean and everything appeared in good condition in the bathroom. A few quirks with the toilet and the shower, but overall ok bathroom for a historic inn. Downsides were the breakfast-by-room-service was messed up every day-- we either didn't get our card to order breakfast, or they mixed up our order, or left things out, and one morning didn't deliver at all. The other major downside was the street noise in the early morning. We expected noise from tourists and nightlife, but road construction began early every morning and even at 4 AM one day. Had a poor week of sleep. One suggestion for the inn is to take a little time to get guests acquainted with the inn at check-in. We were essentially handed a key and given a vague description of where the room was. No one offered to help with our bags or show us where a cart would be to move them, and there was absolutely no information provided about check-out time, housekeeping, or other basic procedures. In summary, a super cute inn, worth it for the location, but needs some more efficient systems in place for guests. And one last thing... I specifically booked this hotel because they advertise a hot spa. It was cold the entire time.
5 out of 5
by A verified traveler

Posted Jun 28, 2016
Pros: The staff is exceptionally accommodating and has lots of good suggestions for things to do in the area and all types of restaurants.
My six day stay could not have been more wonderful. The location in Old Town was so convenient to everything and other guests were most congenial. Breakfast in the courtyard was a great way to start the day and the wine and cheese in the evening was a fun and delicious time to compare sightseeing adventures with other travelers.
4 out of 5
by A verified traveler from CT

Great location for a visit to historic Charleston

Posted May 4, 2016
Pros: Gracious hospitality.
Location: Centrally located
Loved Charleston. Great city to walk around and explore. Excellent restaurants.
4 out of 5
by John from Baltimore

Nice small hotel.

Posted Apr 27, 2016 on Hotels
Nice little hotel in an old building in historic district. Comfortable small room, nice bath. Breakfast in room, evening wine and cheese in the courtyard. Pleasant staff. We'll go back.
4 out of 5
by James from Charlotte

3.25

Posted Apr 26, 2016 on Hotels
No shower soap tray. Lousy mirror (like window panes). Bed lamps inadequate- couldn't read.
4 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
The Elliott House Inn was in a great location in Charleston. Very close to the water but equally as close to main areas. Would definitely recommend this hotel.
5 out of 5
by Erle

This traveler left a rating score only Posted Apr 20, 2016 on Hotels
4 out of 5
by A verified traveler

Stay away from the rooms close to the street.

Posted Apr 15, 2016 on Orbitz
Garbage pick-up every day between 4 and 6 am. Extremely noisy. It WILL wake you up
4 out of 5
by marie from Palm Beach Gardens

Posted Apr 11, 2016 on Hotels
We enjoyed having breakfast delivered to our room. However as minimal as the choices were on one day they forgot the fruit we ordered and only sent one butter and one cream cheese for two bagels. A closer second review of the requested menu items may be in order
5 out of 5
by A verified traveler from ocean isle beach nc

I perfect get away in the heart of Charleston

Posted Apr 10, 2016
It doesn't get any better then this quite, surreal get away in the middle of Charleston. We felt valued and was very happy with the price. They even offered us bicycle for free to explore the beauty of Charleston. Don't miss out on a experience of a life time!