Not worth the money
Posted Oct 20, 2016
So I reserved the King Suite - which according to Expedia had a deep soaking bathtub and king bed obviously. We got up to our room and it smelled mildewy and had stains on the floor. Full sized bed and regular bathroom. I called down to question, and they claimed on their end I reserved a regular room and requested a king if possible. I offered to bring down my confirmatiom email and was told they believed me, but there was nothing they could do as they were full. Well, this was the last night of an already hectic honeymoon and I started to cry. This particular staff was nice enough and said she would see what she could do. Somehow a king bed room became available. They comped our valet and brought us champagne, but still no tub. I did end up bringing down the confirmation and the manager was short when I tried to show her the pictures accompanied on expedia and said that's a different type of king suite. Well....it's what I paid for! Im posting what we got - versus what we reserved. Oh, and it's listed as a room with a view...our view was an alley.