Embassy Suites - Good Location in Charleston
Posted Jul 14, 2016 on Orbitz
Overall, the hotel is decent and is in a really good location to tour Historic Charleston.
The hotel staff were friendly and the daily happy hour and breakfast were really nice. On the outside, the hotel is really quite interesting and impressive.
The bad part of the hotel was the servicing of our room. We stayed for 4 nights and our room was only cleaned once. After two nights in the hotel, we had to beg the employees at the front desk to have someone clean our room. Not only did we have to ask once, but we had to ask a second time for our room to be cleaned. In addition, upon arrival, we did not have any shower towels, and we had to go in search for some. Definitely not what we were expecting from an Embassy Suites Hotel. That was disappointing.
The other disppointing part was the gym. The hotel is decribed to have a gym, but it was just a small room with an Ellyptical machine and a treadmill. I would not really describe this as a gym.