Posted Feb 7, 2017
Situated right in the heart of everything you may like to see, this hotel does need some updating, it was very clean and evening cocktail reception was an added bonus, although typical of all Embassy Suites. Unfortunately, we had a rather unsettling experience with one of the other guests that could have/should have been handled better by the staff. Apparently there is not 24 hour security at this hotel. We asked the front desk manager to call the police for a guest that was being very aggressive toward his partner in a public area. When we intervened, he became very threatening towards us. The staff member did not call police right away and his behavior escalated. We went back to our room and found out the next morning that police were eventually called. I'm disappointed at the way this was handled and cast a pall over an otherwise pleasant weekend.