Ratings based on 791 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Christopher

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017
On behalf of the entire French Quarter Inn team, we greatly appreciate your five star review! Thank you for helping us spread the word about our renowned services to other travelers. Please contact me directly if I can ever be of any assistance to you and your family! We hope to see you again! With highest regards, Brent Gresham, General Manager
5 out of 5
by Kim

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Mar 17, 2017
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! Your five star review is much appreciated. I hope you will visit us again and soon. Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very close to restaurants and attractions. Perfect

Posted Mar 11, 2017
Great experience. Highly recommend this hotel. Nice city for a holiday.
Comment from Hotel Management
Mar 14, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you enjoyed your accommodations. Thank you for helping us spread the word about our charming Inn. Warm regards - Brent Gresham General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel if you're not disabled...

Posted Mar 10, 2017 on CheapTickets
I booked this hotel based on the advertised shower/tub combo. Because of my disability, it is very difficult to stand up in a shower. The front desk clerk Matthew apologized and said he could move me into a queen room and I agreed. He then told me he didn't have any queen rooms available but I could call him in the morning and he would "let me" take a bath in another room. After paying 375.00 for a room, I didn't feel like traipsing through the halls to take a bath. I spent the night in acute pain because I could not soak my legs. Never again!
Comment from Hotel Management
Mar 17, 2017 by Brent, Hotel Management
I sincerely apologize on behalf of the entire team for your disappointment in our hotel. We stay 100% committed to excellence so that every guest's high expectations of us are met or exceeded. I hope you are able to visit us again as it would be a pleasure to welcome you back and to demonstrate our commitment to excellence. Please contact me directly if you are planning a visit to the area again, and do not hesitate to contact me if I can ever be of any assistance to you and your family. With highest regards, Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Mar 8, 2017
Pros: It's appearance.
Cons: The patios off of the rooms are a little unwelcoming.
Excellent location. Pleasant and EXTREMELY helpful staff. Nice perks like wine and cheese.
Comment from Hotel Management
Mar 17, 2017 by Brent, Hotel Management
I am delighted to read that you enjoyed elements of our Inn during your visit, but as a passionate service professional, you can imagine that I am disappointed to read that we did not meet all of your expectations and for that, I sincerely apologize on behalf of the entire team. We stay 100% committed to excellence so that every guest's high expectations of us are met or exceeded. I hope you are able to visit us again as it would be a pleasure to welcome you back and to demonstrate our commitment to excellence. Please contact me directly if you are planning a visit to the area again, and do not hesitate to contact me if I can ever be of any assistance to you and your family. With highest regards, Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Mar 7, 2017 on Orbitz
Pros: Location, Bikes, Snacks, Bathrooms
Cons: Perfect.
Location: Shopping on King, Black Fedora for murder mystery, restaurants, rainbow row.
Wonderful hotel, excellent and attentive staff. There's always lemonade, coffee and ice water available. The rooms are clean, modern bathrooms and historic looking rooms with big headboards. The bike rental service is an excellent way to see the city. It's in the heart of the city but quiet as well. Highly recommend!
Comment from Hotel Management
Mar 9, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I couldn't be more pleased with your feedback and review. Thank you for helping us spread the word about our lovely Inn. Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel walked by distance to everything

Posted Mar 5, 2017
Great hotel great staff, beautiful rooms. Experienced total southern hospitality. Afternoon tea and snacks, warm cookie at night, absolute great breakfast. Nothing but great.
Comment from Hotel Management
Mar 6, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you were pleased with our friendly and dedicated staff, luxurious rooms and our daily receptions. I hope you will visit us again and soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Roanoke, VA

Contemporary elegance

Posted Mar 2, 2017
We thoroughly enjoyed our stay at the French Quarter Inn. The first word that comes to mind is elegance, yet not excessively so. It's the little things that make an impression: * A vast choice of pillows. All one needs to do is to call the pillow concierge and they bring it up to you immediately. * Salmon, hard-boiled eggs, pastries, and fruit for breakfast. * Port and desserts at bedtime. The staff was exceptionally friendly and helpful. I recommend The French Quarter Inn without reservations.
Comment from Hotel Management
Mar 2, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I couldn't be more pleased with your review. I'm delighted you enjoyed our friendly and dedicated staff, daily receptions and our pillow menu. Thank you for helping us spread the word about our Inn. I hope you will visit us again! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nicely Updated and Beautiful

Posted Feb 28, 2017
Pros: Location, condition, competent staff.
Location: It's within walking distance of Market Street and many good restaurants, etc.
The hotel is beautifully updated, well located for any who want to be in the heart of Old Charleston. The staff members were friendly and on top of things. Very good experience overall.
Comment from Hotel Management
Mar 2, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted to learn you enjoyed our luxurious and well appointed room, friendly and dedicated staff as well as our central location. I hope you will visit us again and soon! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Staff very helpful, great location in downtown! Good recovery from early conflict about stay
Comment from Hotel Management
Mar 3, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I hope you will visit us again. Please let me know if I can ever do anything to assist you. Warm regards - Brent Gresham General Manager