Ratings based on 768 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very close to restaurants and attractions. Perfect

Posted Mar 11, 2017
Great experience. Highly recommend this hotel. Nice city for a holiday.
Comment from Hotel Management
Mar 14, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you enjoyed your accommodations. Thank you for helping us spread the word about our charming Inn. Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Mar 8, 2017
Pros: It's appearance.
Cons: The patios off of the rooms are a little unwelcoming.
Excellent location. Pleasant and EXTREMELY helpful staff. Nice perks like wine and cheese.
Comment from Hotel Management
Mar 17, 2017 by Brent, Hotel Management
I am delighted to read that you enjoyed elements of our Inn during your visit, but as a passionate service professional, you can imagine that I am disappointed to read that we did not meet all of your expectations and for that, I sincerely apologize on behalf of the entire team. We stay 100% committed to excellence so that every guest's high expectations of us are met or exceeded. I hope you are able to visit us again as it would be a pleasure to welcome you back and to demonstrate our commitment to excellence. Please contact me directly if you are planning a visit to the area again, and do not hesitate to contact me if I can ever be of any assistance to you and your family. With highest regards, Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel walked by distance to everything

Posted Mar 5, 2017
Great hotel great staff, beautiful rooms. Experienced total southern hospitality. Afternoon tea and snacks, warm cookie at night, absolute great breakfast. Nothing but great.
Comment from Hotel Management
Mar 6, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you were pleased with our friendly and dedicated staff, luxurious rooms and our daily receptions. I hope you will visit us again and soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Roanoke, VA

Contemporary elegance

Posted Mar 2, 2017
We thoroughly enjoyed our stay at the French Quarter Inn. The first word that comes to mind is elegance, yet not excessively so. It's the little things that make an impression: * A vast choice of pillows. All one needs to do is to call the pillow concierge and they bring it up to you immediately. * Salmon, hard-boiled eggs, pastries, and fruit for breakfast. * Port and desserts at bedtime. The staff was exceptionally friendly and helpful. I recommend The French Quarter Inn without reservations.
Comment from Hotel Management
Mar 2, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I couldn't be more pleased with your review. I'm delighted you enjoyed our friendly and dedicated staff, daily receptions and our pillow menu. Thank you for helping us spread the word about our Inn. I hope you will visit us again! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nicely Updated and Beautiful

Posted Feb 28, 2017
Pros: Location, condition, competent staff.
Location: It's within walking distance of Market Street and many good restaurants, etc.
The hotel is beautifully updated, well located for any who want to be in the heart of Old Charleston. The staff members were friendly and on top of things. Very good experience overall.
Comment from Hotel Management
Mar 2, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted to learn you enjoyed our luxurious and well appointed room, friendly and dedicated staff as well as our central location. I hope you will visit us again and soon! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Staff very helpful, great location in downtown! Good recovery from early conflict about stay
Comment from Hotel Management
Mar 3, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I hope you will visit us again. Please let me know if I can ever do anything to assist you. Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Pros: great location
Staff helpful with reservations for activities and meals
Comment from Hotel Management
Feb 28, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you were pleased with our dedicated and friendly staff as well as our daily receptions. I hope you will visit us again. Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Bayville, NY

Lovely hotel, great location

Posted Feb 25, 2017
Pros: We loved everything about this hotel!
Location: The FQI is in walking distance to great restaurants, shops, and museums.
We stayed at the FQI for three nights- arrived in the early morning and were invited to use all of the hotel's amenities, including the bicycles, which we enjoyed every day. The room was clean and comfortable and the bathroom was spacious with a great shower. The choice of specialty pillows was terrific, as was the turn-down service. The bed and all linens (including robes) were refreshed each night with bottled water and chocolates left for us on the bedside table. The complimentary breakfast was delicious and plentiful---breads, croissants, pastries, yogurt, granola, cheese, and wonderful fresh fruit. The staff was very attentive. Everything was perfect!
Comment from Hotel Management
Feb 27, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you enjoyed our luxurious rooms, many amenities and daily receptions. Our dedicated and friendly staff genuinely cares about our guests' experiences. Our team hopes you will visit us again and soon! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding experience all around -awesome hotel!

Posted Feb 16, 2017
Beautiful hotel with many wonderful amenities. Perfect location. Will only stay here when visiting Charleston in the future.
Comment from Hotel Management
Feb 16, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn while visiting our beautiful and historic city! I'm delighted you were pleased with our many amenities, well appointed and luxurious rooms as well as our location! We are indeed within walking distance to many fine restaurants, shopping and historic sites. I hope you will visit us again and soon! Warm regards - Brent Gresham General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Very nice!

Posted Feb 13, 2017
The hotel staff went above and beyond to assist us with parking when we needed help with car problems. They also helped with dinner reservations and touring.
Comment from Hotel Management
Feb 14, 2017 by Brent, Hotel Management
Thank you for choosing The French Quarter Inn during your recent visit to our beautiful and historic city! I'm sorry you had car problems and hope those issues have been resolved. Thank you for your kind words about our staff. Our team genuinely cares about our guests' experiences. Hopefully you will consider us as your home away from home when you visit Charleston again. Warm regards - Brent Gresham General Manager