Ratings based on 232 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Oh

One of the best!

Posted May 21, 2018
Everything was perfect for our one night stay with two little ones. The pool is so nice and the hot tub was a great bonus! Breakfast had tons of options. The bathroom in the room is gorgeous and everything was clean!!
Comment from Hotel Management
May 25, 2018 by GM, Hotel Management
Dear Lauren, Thank you for choosing us for your stay in Charleston. I am happy to know that you had a perfect stay and that you and your family were able to enjoy our pool and hot tub. We look forward to serving you again when you are in the neighborhood. Best Regards, Mike
5 out of 5
by A verified traveler

Posted May 15, 2018
Great! We went on a mini vaca and swam for hours on end in the pool.Had a blast!!...ANND it was saltwater!
Comment from Hotel Management
May 21, 2018 by GM, Hotel Management
Dear Traveler, We appreciate your business and for taking the time to write a review. I am so happy that you were able to enjoy our pool and relax on your mini-vacation. We look forward to serving you again soon. Sincerely, Mike
5 out of 5
Recommended
for Everyone
by A verified traveler from Wv

Posted Apr 3, 2018
This hotel I was quite pleased with. I walked into the lobby and was greeted by the staff with a friendly smile and got checked in quickly. The room was clean and absolutely amazing! Well worth the money.
Comment from Hotel Management
Apr 10, 2018 by GM, Hotel Management
Hi Matthew! We're so happy to hear you were pleased! Thank you for the great comments about our staff and we hope we'll be able to see you soon!
5 out of 5
by A verified traveler

Posted Mar 19, 2018 on Hotels
Comment from Hotel Management
Apr 10, 2018 by GM, Hotel Management
Dear Randal, Thank you for your great rating and I hope we'll see you again soon!
4 out of 5
by A verified traveler

No problems at all

Posted Mar 19, 2018 on Hotels
A comfortable stay. Great shower
Comment from Hotel Management
Apr 10, 2018 by GM, Hotel Management
Dear Traveler, Thanks for your comments and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
Everything was excellent from the staff to the cleanliness of the hotel and room! Breakfast was great too! Highly recommend!
Comment from Hotel Management
Mar 19, 2018 by GM, Hotel Management
Hello Traveler! I want to thank you for your review of our hotel and your great recommendation. We appreciate all your feedback and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice hotel

Posted Mar 13, 2018
Very comfortable, and very clean. Nearest shopping center.
Comment from Hotel Management
Mar 16, 2018 by GM, Hotel Management
Hi Jassim! Thank you for the nice comments and we're so happy you enjoyed your stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2018
Clean, nice, friendly people, they picked me at the airport and drove me back. Excellent cuatomer service
Comment from Hotel Management
Mar 13, 2018 by GM, Hotel Management
Dear Traveler, Thank you for your comments! Glad we were able to provide you with the excellent service expected from our hotel. We look forward to your future visits.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Anniversary

Posted Feb 25, 2018
Pros: Cleanliness Courteous staff
Location: Shopping, great places to eat Activists for children
New carpet was being installed. Had to navigate through the workers. Got glue on our shoes. Glue smell lingered in the room. No bathtub
Comment from Hotel Management
Mar 5, 2018 by GM, Hotel Management
Hi Phyillis, We are sorry about the issue with the carpet and glue. We tried to keep our guests away from the areas being done, but unfortunately we were sometimes unsuccessful. Please accept our apologies and we appreciate all your comments!
5 out of 5
by A verified traveler

Posted Feb 24, 2018 on Hotels
Comment from Hotel Management
Mar 5, 2018 by GM, Hotel Management
Hi Traveler! Thank you for your rating and hope we'll see you again soon!