Avoid room 309
Posted Jul 7, 2016 on Hotels
waited 45 minutes at check in only to discover hotel switched my reservation from 2 queen beds to king suite. Hotel said they would give me 30,000 pts. as of today, no credit. Pool and breakfast was great, try to avoid room 309. The room smells damp and moldy possibility due to a malfunctioning air conditioner. Early in the evening, the blower would vary from very low to high most of the night and only by morning did it adequately cool the room. In addition i found small spots of mold on the shower walls and the toilet would not flush..had to remove the tank cover and do it manually. Provided a list to front desk. Had it not been very late, we might have requested a new room. The weirdest, the chair in the room was about 12 inches off the floor and could not be adjusted. It was the right size for my 9yo. The deskclerk at the front desk took the list and did not seem to really care i provided a list. Manager was off the holiday weekend.