2 restaurants, lunch served

Reviews of Harborside at Charleston Harbor Resort and Marina

4 out of 5
Harborside at Charleston Harbor Resort and Marina
20 Patriots Point Rd, Mount Pleasant, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 782 out of 1461 reviews" "
Rating 8 - Good. 368 out of 1461 reviews" "
Rating 6 - Okay. 161 out of 1461 reviews" "
Rating 4 - Poor. 91 out of 1461 reviews" "
Rating 2 - Terrible. 59 out of 1461 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Penny

Disliked: Staff & service, property conditions & facilities
They gave me the worst room in the hotel“resort”. Toilet didn’t work, walked down told the front desk. Next no door lock inside front door. Heat didn’t work the whole time I was there. After complaining to “resort” staff they fixed toilet and second day fixed the broken lock. For my inconvenience. They took off the resort amenity charges. I won’t return. How can you call a run down place a resort!
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Amenities
The property was exceptional. The staff were wonderful. We will be back again.
Stayed 1 night in Mar 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is quite large with multiple buildings. Our room was in the older building. It was very nice but the bathroom was small and the vanity lighting was poor.
Stayed 3 nights in Mar 2024

6/10 Okay

Carissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire property
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our only real complaint was the bathroom. Lightning was very inadequate (wife couldn't see to do her makeup; I couldn't see to trim facial hair). And the shower door was VERY weird. It only covered the front half of the shower, leaving the rear half opened, which led to a very wet floor and bathmat...and a cold booty during the shower!
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

6/10 Okay

Heather

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Quiet and beautiful views but room quality varies widely.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback along with choosing to stay with us during your time spent in Charleston! We hope you come back to see us soon! Travel safe!

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very disappointed in the room. Bathroom door was coming off the hinges (pocket door) and horrible shower - not hot water and low flow. For the price paid, we expected something far superior. If our stay had been for more than 2 nights, we would have requested another room but it wasn't worth the hassle to move rooms.
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Location was close to everything we wanted to see and do.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 Excellent

dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and go back on our next travel adventure
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

8/10 Good

Christina

Liked: Property conditions & facilities
A beautiful view from the balcony made for an enjoyable evening!
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

6/10 Okay

Daena

Business traveler, Traveled with partner
It was ok. Poor lightning. Not convenient for anything you forgot to pack. Bar staff is not inviting. We left after 10 min of not being addressed .
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
I sincerely apologize for the inconveniences in which you experienced throughout the duration of your stay. I can assure you that said issues have been brought to the attention of proper authority in order to be prevented in the future. We greatly appreciate you choosing to stay with us, and we hope you come back and see us when your travels bring you back to the area!

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Love the location and the staff was friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 17, 2024
We greatly appreciate your positive feedback, and we thank you for choosing to stay with us during your time spent in Charleston! We hope you come back to see us when your travels bring you to the area!

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your positive feedback regarding your recent stay with us. We thank you for choosing to stay with us during your time spent in the area and we hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are driving to Charleston, this is the place to stay. They offer you a free shuttle downtown and the drivers are super friendly and helpful. The staff was super nice. The restaurant was great. I only give a 4 star in property condition because they were in the middle of renovations. I will definitely be back.
Stayed 2 nights in Mar 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

8/10 Good

Karen, Mount Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from BMK on Mar 9, 2024
We greatly appreciate your feedback, and we thank you for choosing to stay with us during your time spent in Charleston. We hope you come back to see us when your travels bring you back to the area! Have a wonderful day and travel safe!

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything fantastic! We will definitely be back
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 6, 2024
We are so glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Macon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was extremely dirty
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 6, 2024
We're sorry your stay was less than ideal. Thank you for staying with us.

4/10 Poor

Emily

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 6, 2024
Hello, we are sorry your stay was less than ideal. Thank you for staying with us.

8/10 Good

William

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
really nice location with excellent water views, friendly staff nice room,
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 6, 2024
Thank you for your kind words. We are so glad that you enjoyed your stay.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, safe and on like a private island. Beautiful views and loved being at a marina where you can get a boat taxi and go places by water. Had a wonderful vacation here!
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 4, 2024
We are so glad you enjoyed your stay! Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were phenomenal and the staff was so polite and caring.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 4, 2024
Thank you for your kind words. We are glad you enjoyed your stay!

10/10 Excellent

Kathryn, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property offered everything we were looking for, hot tub, views, balcony, onsite dining and very comfy bed.
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 4, 2024
We hope to see you again! Thank you for staying with us.

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Itbwas a very nice clean place! It had an amazing view and alot to do around the hotel!
Stayed 2 nights in Feb 2024
Response from BMK on Mar 2, 2024
We greatly appreciate you choosing to stay with us during your time spent in Charleston! We value your feedback immensely and hope to see you again when your travels bring you back to the area! Have a wonderful day and please travel safe!

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times…. It’s very clean and all of the staff are amazing. The view from the balcony facing the harbor is absolutely gorgeous
Stayed 3 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Great! Thank you so much for your wonderful feedback!

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from BMK on Feb 29, 2024
We greatly value your feedback, and we thank you for choosing to stay with us! Please be sure to come back and see us when your travels bring you back to the area!

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and swimming amenities.
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view!
Stayed 2 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything but our room was great. The room was disgustingly dirty. Didn’t want to touch anything. Dirty sheets, floors filthy, huge gap in door that let light into the room.
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place on the harbor.
Stayed 7 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you so much for your wonderful feedback!

6/10 Okay

Isamar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for your review. We will address your concerns with our team.

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located, staff were pleasant and courteous, and the shuttle into Charleston was easy and convenient.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you for your kind words! We are so glad you enjoyed your stay with us.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, great pools, will be back!
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 25, 2024
We are so glad you enjoyed your stay with us. We will pass your kind words on to our staff. We hope to see you again soon.

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area, well kept. Bar and fire pit area was a great hang out. Staff was wonderful. There is a shuttle that runs downtown which was a great service! Did not have to worry about parking or driving in the city.
Stayed 4 nights in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you for staying with us. We appreciate your feedback and will pass your praise on to our staff. We hope to see you again.

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, the amenities such as numerous pools and sandy beach. Not sure what the $47 resort fees were for in the middle of winter. The Reel Bar could use some bar stools not just random tables
Stayed 3 nights in Feb 2024
Response from Guest Relations on Feb 27, 2024
Thank you for staying with us! We to see you again soon.

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was ready for us but not cleanted properly. We had to ask a few times for the floors to be cleaned and vaccumed. There was no garbage can in our room on the first day. The shower pressure was terrible and not alot of hot water. The gate upon entry kept giving us trouble as well.
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 23, 2024
Thank you for bringing this to our attention. We are so sorry your stay was less than ideal. Thank you for staying with us.

8/10 Good

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views helpful staff good food at the restaurant. No microwaves in rooms only 3 electrical outlets
Stayed 3 nights in Feb 2024

6/10 Okay

Rachel

Traveled with partner
Disliked: Amenities
Undisclosed extra amenity fees when we used nothing . We literally slept here. That's it.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 23, 2024
Thank you for staying with us.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 23, 2024
Thank you for staying with us! We are glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Eddie, Myrtle Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was not very clean and the tub/shower was unsafe with no strips in the tub to prevent slipping.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 23, 2024
Safety is our #1 priority. We are sorry to hear that your stay was less than ideal. Thank you for staying with us.

6/10 Okay

Alexandru

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room temp dropped to 63 Fahrenheit for 3 nights. Extremely uncomfortable in February. Eventually the hotel offered us another room in a nearby hotel, so we had to pack everything, carry the luggage to the new address then unpack. What a Valentine’s Day vacation! There were some other minor issues but …
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
We take pride in creating memorable experiences for our guests. We are so sorry to hear that your stay was less than ideal. Thank you for sharing your experience with us.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was more than accommodating to our needs to charge a rental that we received without much charge left. Tubs are slippery and could be dangerous if not careful or aware. Pool and hot tub at beach club were clean and warm despite the colder weather. Food and service at Fish House was excellent. Shuttle drivers were excellent resources for city sites to see. We will definitely book here again or perhaps the Beach Club next time
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
Safety is our top priority, thank you for bringing this to our attention. We will be sharing your kind words to our team. We hope to see you again soon!!!

8/10 Good

Crystal

Liked: Property conditions & facilities
Unique place overall
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Anita

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Charleston and in a quiet area.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for your review! We are so glad you enjoyed your stay. We hope to see you again.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped just for one night and was surprised at how beautiful it was. Wish we had more time. Hoping to come back later this year.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for your kind words. We hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for reviewing! We are glad you enjoyed your stay.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to downtown Charleston was nice!
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for reviewing! We are so glad you enjoyed your stay and the shuttle service into downtown. We hope to see you again soon.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 22, 2024
Thank you for your review! We are so glad you enjoyed your stay.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service
The mess and noise of loading dock area
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 22, 2024
We're sorry to hear that your stay was less than ideal. Thank you for staying with us and we hope to see you again soon.