Ratings based on 782 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from dallas

Great stay

Posted Sep 12, 2016
Pros: Everything. Very courteous
Cons: Nothing
Location: Close to everything. All the resturants and the market
Close to everything. Continental breakfast in room was great. Afternoon wine and cheese then cookies at night
Comment from Hotel Management
Sep 13, 2016 by Chris, Hotel Management
Dear Tom and Susan, thank you so much for the wonderful review. We are so happy that you enjoyed your visit with us and hope you will come back to visit again very soon! Thank you for choosing the HarbourView Inn for you trip to Charleston. Sincerely, Chris Harvey General Manager
2 out of 5
by A verified traveler from Maryland

Experience could have been much improved

Posted Sep 12, 2016
Pros: Location
Cons: Response to maintenance requests; perfumed smell in lobby; ensure rooms are ready for occupancy prior to guests arriving
Have stayed at the Harbourview Inn quite a few times over the years. This trip was the most disappointing. While downtown location is great, the stay was only average. Room was right off of atrium area which is very busy (somewhat noisy on 1st floor). Arrival to room had debris left in bathroom that made us wonder about the freshness of the room. This was followed this trip with an issue with the shower/tub area took 3 requests and never was really fixed; no water pressure whatsoever in the bathroom sink; maid service the first day never came until after 4PM (and this was after a second request to make sure someone was coming and not desired while present; strong perfumed smell in the lobby and hallway areas (thankfully not in room) was really overbearing and would limit your time in this common area if you were sensitive to strong perfumed smells; ...and even the safe in room wouldn't work and required maintenance. Lastly, rude reception one evening from turn-down service one was the last straw. Not the norm for this hotel (and they did finally fix most issues - but there were way too many). This time I booked through Expedia for my business stay (staff booked through site rather than direct) and it seemed to lessen the attention to detail normally experienced as it was a definite difference in the front desk for the Expedia booked rooms than the direct at greeting. Too many good downtown hotels in this area to be aggravated -- I'd try another and will next trip.
Comment from Hotel Management
Sep 13, 2016 by Chris, Hotel Management
Dear tlc, thank you very much for taking the time to review your recent stay with us. I am very sorry that you experienced so many issues during your visit at our hotel. All of these are within our control and you should not have had to deal with any of this, especially the service related items. I will be following up with the team members involved to insure these issues do not persist. I sincerely appreciate the feedback and hope we will have an opportunity to redeem ourselves in the future. Yours Truly, Chris Harvey, General Manager
5 out of 5
by A verified traveler

Nice Hotel with everything!

Posted Sep 8, 2016
If I have a chance to visit agains, Definitely I will choose this hotel again!!
Comment from Hotel Management
Sep 8, 2016 by Drue Ford, AGM, Hotel Management
Thanks for taking the time to review your experience and we would be delighted to welcome you back next time!
5 out of 5
by A verified traveler

Top Notch Experience!

Posted Sep 5, 2016
Pros: Within walking distance to the harbor and historic Charleston, the location was outstanding!
My sisters and I felt like royalty at the HarborView Inn. The rooms were large and the beds were SO comfortable! The included breakfasts were delicious and the complimentary wine and cheese time was outstanding!
Comment from Hotel Management
Sep 8, 2016 by Drue Ford, AGM, Hotel Management
Thanks for taking the time to share your HarbourView Inn experience with future visitors of Historic Charleston. Hope to host you during your next trip to Charleston!
5 out of 5
by A verified traveler from Knoxville, TN

Treated us like VIP's

Posted Aug 22, 2016
Pros: Lots of complimentary goodies, breakfast on the rooftop terrace and great location.
Cons: Would have loved to stay two nights but a bit too pricey to do this. $27 for valet parking was also a bit much.
Location: Waterfront Park, Downtown Shopping and Dining.
Our room was not ready when we arrived but the staff treated us like Gold and served us complimentary wine while we waited. The extra perks such as complimentary Manager's Reception, snack Bar, Complimentary champagne delivered to our room and Complimentary Breakfast on the Rooftop Terrace were awesome. The location was perfectly located with a beautiful view of Waterfront Park. Hotel is a bit pricey but definitely loved every part of our stay.
Comment from Hotel Management
Aug 28, 2016 by Drue Ford, AGM, Hotel Management
Thank you for taking the time to share your experience of our perfect location and fun extras with future visitors of Historic Charleston. We hope to accommodate you again some day.
3 out of 5
by A verified traveler from Reading, Pa.

a bit pricey for room size, amenities, etc.

Posted Aug 14, 2016
Pros: Location
Cons: The actual VIEW in Harborview.
Location: Location was very good. Close to restaurants, access to transportation, & downtown.
It was only ok. $11 for a drink is really a bit much.
Comment from Hotel Management
Aug 15, 2016 by Drue Ford, AGM, Hotel Management
Thank you for taking the time to share your review and feedback from your HarbourView Inn experience. We are delight you enjoyed the convenient location. We hope to accommodate you again in the future.
5 out of 5
by A verified traveler from Michigan

Great Service

Posted Aug 13, 2016
Excellent service and great location. Be sure to get a Harbour View room.
Comment from Hotel Management
Aug 14, 2016 by Drue Ford, Hotel Management
Thank you for spreading the word of HarbourView Inn's excellent service and great location. It is a true benefit to book a room with a view. We hope to accommodate you during your next trip to Historic Charleston.
5 out of 5
by A verified traveler from Oakland, CA

Excellent overall

Posted Aug 12, 2016
Excellent location with great view! Close to great restaurants like Cypress, Magnolias & S.N.O.B. Roof top was a plus! Also, complementary wine and cheese mid afternoon with cookies 10-11pm. Free breakfast and room service added to the value. Not to mention friendly staff. Spacious room! Hope to be back!
Comment from Hotel Management
Aug 14, 2016 by Drue Ford, Hotel Management
We are thrilled you enjoyed HarbourView Inn's excellent location and views of Historic Charleston and its beautiful harbor. It is important to add value with our complimentary services and we are happy you enjoyed them. I know the team appreciates your kind words, and we hope to accommodate you again one day.
5 out of 5
by A verified traveler from Virginia Beach

This was a beautiful property.

Posted Aug 8, 2016
Pros: The guest rooms were beautiful, and the staff was welcoming and attentive.
We felt pampered and well taken care of. The room was beautiful and well appointed. The staff was courteous and attentive. A must stay for anyone who visits Charleston.
Comment from Hotel Management
Aug 14, 2016 by Drue Ford, Hotel Management
Thank you for spreading the word of HarbourView Inn's beautiful accommodations and attentive team members. I know they appreciate you kind words, and we hope to accommodate you during your next trip to Historic Charleston.
4 out of 5
by A verified traveler

Posted Aug 3, 2016
Nice and clean within walking distance of everything
Comment from Hotel Management
Aug 6, 2016 by Drue Ford, Hotel Management
Thank you for taking the time to share your review with us and future visitors of Historic Charleston. We hope to accommodate you during your next trip to Historic Charleston.