Ratings based on 765 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Luxury!

Posted Jul 22, 2016
Pros: Location, service, cleanliness, staff, hospitality.
Location is amazing. The staff was extraordinary and a very clean hotel. I seldom write any comments but this was worth writing. I would definitely go back to that hotel.
Comment from Hotel Management
Jul 23, 2016 by Drue, Hotel Management
On behalf of the entire team, we are delighted you enjoyed luxury while staying at the HarbourView Inn. Thank you for the kind words and we hope to accommodate you again in the future.
5 out of 5
by A verified traveler from St. Louis

Excellent service...

Posted Jul 19, 2016
Pros: Their customer service.
Cons: A bit more attention to bath tub...just a bit of mold on the grout...very little...but rest of the room was very comfortable and clean!
Location: Love the locations!! Right on the waterfront, fun fountain for kids to play, lots of restaurants to walk to, and right around the corner to the market
Wonderful location and excellent service!! There was a delay in getting into our room because house keeping was behind. But the were upfront and honest, immediately offered us beverages, and comped our valet parking. They also were able to extend us for a late check out. The service was so wonderful, you felt you were their only guest. We called down for more towels and within 10 minutes, they arrive to our room! This hotel offers complimentary continental breakfast room service, and it was served on time. Also, complimentary wine and cheese in the evening and at 10pm warm cookies and milk. Even when things go wrong, they do their best to make it right. At the end of our stay, they offered to load our bags into our car and keep it while we shopped and went to lunch. Sadly, 2 hours after we left, we found we were missing a suite case!! The GM on a Friday evening went to the Fed-ex location and had our suite case delivered the next morning to us! They truly know the meaning of customer service, and follow through on this.
Comment from Hotel Management
Jul 23, 2016 by Drue, Hotel Management
We are thrilled you enjoyed our location and excellent service from our team, and I know they appreciate the kind words. We also appreciate the feedback for the housekeeping team which we will use to enhance our services. We hope to accommodate you again.
3 out of 5
by A verified traveler from Gainesville FL

Lovely location, old established hotel.

Posted Jul 15, 2016
We had 2 queen size beds and the high bed poles were in front of the middle of the TV. No premium channels/movies available. No restaurant, but breakfast is delivered daily. The fruit they left out was not appetizing to not edible. Quality nice old furniture, but bed sagged. Our room had no view except back and I believe few rooms do. Bay front is across the street and has lovely walkways. Very close to restaurants, galleries, old town.
Comment from Hotel Management
Jul 17, 2016 by Drue Ford, Hotel Management
Thank you for your review and feedback. We are glad you enjoyed the location, and we will use your feedback to continuously improve our services. Sincerely, Drue Ford Assistant General Manager HarbourView Inn
3 out of 5
by A verified traveler

Old fashioned hotel

Posted Jun 28, 2016
Cons: Fresher look. Better internet connections set up.
We enjoyed our stay although thought the hotel was overpriced. The hotel needs some updating, although it is lovely, and the location is excellent.
Comment from Hotel Management
Jun 30, 2016 by Drue , Hotel Management
Glad you enjoyed our great location and lovely property. We are happy to report we are replacing room furniture this winter. We appreciate the feedback and hope to accommodate you again. Drue Ford Assistant General Manager HarbourView Inn
5 out of 5
by A verified traveler

Nice hotel great location and view

Posted Apr 30, 2016
Friendly staff and the room was very elegant and clean. The complimentary breakfast was very nice too.
Comment from Hotel Management
May 8, 2016 by Drue, Hotel Management
Thanks for your kind review and beautiful picture of HarbourView Inn's front steps!
5 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
Could not have been better
Comment from Hotel Management
Jun 18, 2016 by Drue Ford, Hotel Management
On behalf of the entire HarbourView Inn team, we appreciate you kind review and we are thrilled that your experience could not have been any better. Hope to accommodate you next time you visit Historic Charleston. Sincerely, Drue Ford Assistant General Manager
5 out of 5
by Ann Marie

Posted Apr 7, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Drue Ford, Hotel Management
Thank you for the 5 out of 5 review for your HarbourView Inn experience. Come see us next time you are in Historic Charleston.
4 out of 5
by Jeffrey

Posted Apr 2, 2016 on Hotels
We were very pleased with our stay. The hotel was perfectly situated across the street from Waterfront Park. I walked our three children to the park every morning to let them run and play. We thought that the hotel staff did a wonderful job.
Comment from Hotel Management
Jun 4, 2016 by Drue Ford, Hotel Management
On behalf of the entire HarbourView Inn team, we appreciate your kind words and your help spreading the word of our perfect location. We hope to accommodate you during your next Historic Charleston visit. Sincerely, Drue Ford Assistant General Manager
4 out of 5
by William Kent from Greensboro

Great Location

Posted Apr 1, 2016 on Hotels
Great Hotel, wonderful location. Roof top view shows beautiful sunsets and harbor view. But do not stay on 1st floor on the atrium, too noisy and busy directly outside your door
Comment from Hotel Management
Jun 4, 2016 by Drue Ford, Hotel Management
Dear Mr. Kent, Thank you for sharing your experience of beautiful views and HarbourView Inn's wonderful location. We appreciate all guest feedback that helps us constantly enhance our services. We hope to accommodate you again in the future. Sincerely, Drue Ford Assistant General Manager
5 out of 5
by Julia from Houston, TX

Loved my stay!

Posted Mar 31, 2016 on Hotels
Harbour View Inn was wonderful. Great fun staff. Very helpful and friendly. Free everything! Free WiFi, free wine and cheese happy hour, free cookies and milk, free m&m's! Great location, close to a lot of restaurants and shopping, trolley stop right in front. Would definitely recommend to anyone!
Comment from Hotel Management
Jun 4, 2016 by Drue Ford, Hotel Management
Dear Julia, We are delighted you enjoyed our complimentary services, friendly team and our great location in Historic Charleston. We hope to accommodate you again in the future. Sincerely, Drue Ford Assistant General Manager