Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Salem, MA

Posted Aug 27, 2015
Pros: Access to/from the highway, staff friendliness,
Cons: The microwave did not work properly; offer a different complimentary newspaper
Staff were wonderful. They knew me by first name and were very accommodating. Ty Keenan and Zach!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Excellent location to King Street's dining .

Posted Aug 25, 2015
We arrived a little early and were able to check in after a long 14 hour drive. The staff were courteous and helpful. The room was immaculate. The beds were so comfortable we wished we could have taken them home. The location was perfect for dining and shopping on King Street. We ate dinner and then went sightseeing on Rainbow row and the immediate area. We regretted not being able to take a dip in the beautiful pool. We had the free continental breakfast, which was a delightful buffet of all our family's favorites. This was a great stop over before leaving for our time share in Myrtle Beach. We were very pleased with our stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from pc

albergo pratico

Posted Aug 23, 2015
Permette di raggiungere il centro in auto in poco tempo . Aria condizionata nelle camere molto rumorosa . Colazione sufficiente
4 out of 5
Recommended
for Everyone
by A verified traveler from little rock AR

Hotel with all amenities not far from downtown

Posted Aug 21, 2015
Great place not far from downtown. Staff very welcoming, large rooms, very good bed, quiet, parking, good breakfast. Price reasonable
Comment from EPC
Aug 21, 2015 by gm@charlestonhiexpress.com, EPC
Thank you for your kind words about your stay! We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Reunion - Celebration

Posted Aug 19, 2015
Pros: The daily breakfast buffet and pool use, and use of the business center computers and the pancakes for night time snacking.
Great hotel for the dog owners. The staff changed our room from a handicap room to another room based on our requirements and I thank the staff for honoring our request and needs. Thank you very much.
Comment from Hotel Management
Aug 21, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your comments. I am glad you had a nice visit and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown

Posted Aug 18, 2015
Everyone was very friendly! Room was clean & comfy.
Comment from EPC
Aug 21, 2015 by gm@charlestonhiexpress.com, EPC
Thank you for your glowing comments. We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge,La

Convenient to Charleston

Posted Aug 17, 2015
Pros: The staff were friendly and helpful.
Cons: Bathroom needs updating for sure and rooms could use some too. Location, breakfast, and staff were great!
Location: Easy access to historic downtown Charleston. Lots of great restaurants in a short driving distance.
Room was not updated. Bathroom was a disappointment. Very little counter space and tub and tile was old. Not up to par with others I have stayed in on the same trip.
Comment from EPC
Aug 24, 2015 by gm@charlestonhiexpress.com, EPC
Thank you for your feedback. I was troubled to read that you were not happy with your room. Your comments are appreciated and we hope to regain your confidence in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice and clean

Posted Aug 17, 2015
Pros: It was close to the free trolley and it had free breakfast. Also had warm cookies and lemonade in the afternoon.
Cons: Ice machines on every floor.
Location: Close to downtown.
Deidre, at check-in, was very friendly and remembered my name every time I ran into her over three days.
Comment from EPC
Aug 21, 2015 by gm@charlestonhiexpress.com, EPC
Thank you for your kind words about your stay! I am glad you had a great time and we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location.

Posted Aug 10, 2015
Staff very friendly. Good breakfast! Pancakes at night (promotional). Pet friendly. No complaints.
Comment from EPC
Aug 14, 2015 by gm@charlestonhiexpress.com, EPC
Thank you for your feedback. I was pleased to hear that you had an enjoyable experience. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
Very good experience room was very clean and stoked !bed was very comfy !would stay there again
Comment from Hotel Management
Aug 10, 2015 by gm@charlestonhiexpress.com, Hotel Management
Thank you for your kind words about your stay. We hope to see you again!