Ratings based on 581 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
This hotel served our needs for the one night we needed the room to attend a wedding. The location was very convenient for us.
Comment from Hotel Management
Nov 14, 2016 by Kelly Fassett, Hotel Management
Thank you for staying with us while you were visiting Charleston. We hope you had a great time at the wedding. Thank you for you sharing your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockledge, FL

Comfortable Stay.

Posted Nov 8, 2016
Pros: Entire staff was courteous. Clean rooms & comfortable beds.
Cons: Construction above our room...staff happily moved us to another room.
Location: Delicious food at an Italian restaurant nearby called La Fontana. About 5 miles from Historic Charleston.
Comment from Hotel Management
Nov 14, 2016 by Kelly Fassett, Hotel Management
Yummy! We love La Fontana. We are so happy that you had an opportunity to dine there. Thank you for staying with us while you were visiting Charleston. We hope to see you in the future with the new renovated guest rooms.
5 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
It was clean and friendly place to stay. It also had a good breakfast.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for staying with us on your recent trip to Charleston. We are so happy that you enjoyed your stay with us. Our Express Start breakfast is amazing, especially the cinnamon rolls. We hope you have another opportunity to visit Charleston.
3 out of 5
by A verified traveler from US

Hotel was clean and staff were nice. semi bad sec

Posted Oct 25, 2016
Location: Only decent place we found to eat was Ruby Tuesdays. Lots of fast food but lack of nice restaurants in this area.
Too far from downtown,. Not a great section of Charleston. We were trying to walk to the nearby store after dark and thought we were going to get robbed when two individuals were rushing up on us from behind, The room was clean and the staff were pleasant. The am breakfast was good. The toilet sat in the middle of the bathroom making it difficult to maneuver around in the bathroom esp. when someone else had to use the commode. .
Comment from Hotel Management
Oct 28, 2016 by Kelly Fassett, Hotel Management
Thank you for staying with us while you were visiting Charleston. I am sorry that you didn't find any nice restaurants in the area. We are about 5 minutes or less away from some amazing restaurants. We are happy to hear that you enjoyed the cleaned rooms and our friendly staff. We hope you have the opportunity to visit Charleston again. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Nice Hotel Close to biking trails

Posted Oct 23, 2016
Pros: jg
Cons: Stairwells were not well ventilated. Smelled musty constantly.
Location: jkh
I was able to bike anywhere I wanted to go. The downtown was only 3 miles away, and all on a paved biking trail.
Comment from Hotel Management
Oct 28, 2016 by Kelly Fassett, Hotel Management
Thank you for staying with us during your recent trip to Charleston. We are so excited that you had the opportunity to go biking on the nearby trails. We hope you enjoyed Charleston as much as we do.
2 out of 5
by A verified traveler

Mediocre

Posted Oct 12, 2016
Granted that Hurricane Matthew was partially responsible, but the tv didn't work, there was no light in the elevator, the carpets in the room were shabby.
Comment from Hotel Management
Oct 28, 2016 by Kelly Fassett, Hotel Management
Thank you for staying with us during Hurricane Matthew. We hope you had the opportunity to visit with the staff and the other guest as they played board games in the lobby. We appreciate you taking the time to share your concerns with us.
5 out of 5
by A verified traveler

Great Stay!

Posted Sep 17, 2016 on Hotels
Great stay! We always try to stay in this area and we would definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach, SC

Nice hotel providing easy access to downtown.

Posted Sep 8, 2016 on Orbitz
Hotel stay was great. My friends and I were exploring downtown Charleston, and just needed a room for one night. Leila, at the front desk, made sure our check in was smooth and joked around with us while she got us set up. We stayed on the third floor, and upon getting off the elevator, noticed it was rather stuffy. However, upon entering our room, it was nicely air conditioned and cool. Typical room and just what I would expect from Holiday Inn. Beds were comfy and things were clean. Breakfast in the morning offered a great variety of cheese omelettes, turkey and pork sausage, muffins, toast, bagels, biscuits, cinnamon rolls, cereal, oatmeal, yogurt, and five different types of juice. Coffee and tea were set out 24/7. Highly recommend, it was close to everything.
2 out of 5
by A verified traveler from St. Louis

Posted Sep 2, 2016
Pros: Staff very good
Cons: A working AC unit
Room conditions poor. AC not working properly. Location fine and staff were very nice.
4 out of 5
by Melissa from Greenwood

Charlesron2

Posted Aug 27, 2016 on Hotels
Wonderful stay. I really enjoyed the peace and quiet