Ratings based on 580 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Clean hotel with great staff

Posted Feb 7, 2017
Great experience and I always stay there. Rooms are clean and staff is kind and considerate. Breakfast is excellent!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice hotel close to down town

Posted Feb 2, 2017
Motel was under renovation that is why I gave a lower rating on hotel condition which is just a short term problem. We enjoyed our stay would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Signal Mtn., TN

close to where family livess

Posted Dec 31, 2016
Pros: See above.
Cons: no suggestion
Location: Close to family
We have stayed there several times and it is convenient and welcoming. I forgot my phone charger and the staff was nice enough to charge my phone 3 times. We also enjoy the breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Inn Express - Close to a lot

Posted Dec 12, 2016
Location: I love the fact that it was close to the mall, a Family Dollar, many restaurant options, etc. It is right on a main road.
This was a pleasant stay. The lady at check-in was very friendly and friendly throughout my stay. The breakfast was decent. It had a lot of breakfast choices. Also, they were accommodating in getting me a top floor room. The evening cookies were great. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Havelock, NC

Clean hotel , great staff

Posted Dec 11, 2016
Super friendly staff, clean rooms. They are doing renovations but we didn't hear anything while we were there. Nice breakfast, great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Darlington sc

Posted Nov 28, 2016
Enjoyed our stay rooms was clean when we called for something it was delivered to the room right away the free breakfast was good. Our kids loved it
Comment from Hotel Management
Nov 28, 2016 by Kelly Fassett, Hotel Management
We are so excited that you and your kids enjoyed your stay with us. We truly appreciate the wonderful comments about your experience. We look forward to seeing you again.
3 out of 5
by A verified traveler

Sometimes you get what you pay for!

Posted Nov 23, 2016 on Hotels
Hotel was under construction and wasn't disclosed on Hotel.com. The mattresses in my room were substandard and very soft. They should have been changed out long ago. Do you people actually check these places out?
5 out of 5
Recommended
for Everyone
by A verified traveler from 29414

Perfect Stay for the Right Price

Posted Nov 23, 2016
Pros: Rooms, Xfinity. Convenience.
Cons: Later Breakfast hours
Location: Right off 526, next door to Applebee's and on US-17
Had to find a room nearby and fast, and was pleasantly surprised at the rate I paid at my favorite of my nearby hotels.
3 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Dirty bathtub upon arrival!
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for staying with us. I am truly sorry that your bathtub wasn't clean upon your arrival. Our housekeeping staff take great pride on the cleanliness of their rooms. I am sorry that we fell short during your experience. I am hoping that you will give us another opportunity in the future. Thank you for sharing your comments with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
This hotel served our needs for the one night we needed the room to attend a wedding. The location was very convenient for us.
Comment from Hotel Management
Nov 14, 2016 by Kelly Fassett, Hotel Management
Thank you for staying with us while you were visiting Charleston. We hope you had a great time at the wedding. Thank you for you sharing your experience with us.