Posted Jan 29, 2017
The reception hung up on us a few times when trying to arrange a shuttle. Some woman was impersonating housekeeping and trying to get into rooms (checked with the front desk, they had no idea). Our room had damage and was dirty. Some of the staff members were friendly and there were some nice features (pool, gym, breakfast). The shuttle failed to arrive after a trip to the outlets and left us standing in the cold for nearly an hour. They had to call another hotel to pick us up.