Ratings based on 378 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Disappointing

Posted Jan 29, 2017
The reception hung up on us a few times when trying to arrange a shuttle. Some woman was impersonating housekeeping and trying to get into rooms (checked with the front desk, they had no idea). Our room had damage and was dirty. Some of the staff members were friendly and there were some nice features (pool, gym, breakfast). The shuttle failed to arrive after a trip to the outlets and left us standing in the cold for nearly an hour. They had to call another hotel to pick us up.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient and clean hotel

Posted Nov 12, 2016 on Hotels
We were only there one night but had no problems. The staff was very friendly and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean and conveniently located

Posted Oct 21, 2016
Pros: Pleasant staff, clean room, smells nice, food bar is full but quality can be improved, good location from airport and nice shopping mall close by.
Cons: Noises, Noises and Noises, a lot of large trucks passing by and occasional flying jets right above the hotel building (my claim can be confirmed easily). Quality of breakfast can be improved, but I was impressed with hardworking people in charge of maintaining food bar to last minute
Location: Conveniently located near Charleston airport and the nice Tanger outlet mall.
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
it was fine considering the weather conditions. Manager and staff were excellent and extremely patient with some unreasonable guests,
5 out of 5
by A verified traveler

Great Hotel!

Posted Oct 5, 2016 on Hotels
Pam the shuttle driver was very welcoming
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 5, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
5 out of 5
by A verified traveler from Edisto Beach

Great experience.

Posted Sep 4, 2016 on Hotels
Everyone was friendly and we enjoyed our overnight stay. I would recommend this hotel to anyone.