Ratings based on 853 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Middle East

Posted Feb 11, 2017
Enjoyed our stay. Comfortable stay while seeing a great and beautiful city.
Comment from Hotel Management
Feb 20, 2017 by Eddy, Hotel Management
We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay.

Posted Dec 31, 2016
Close to Patiot's Point and other attractions. There is a lot of traffic but easy to navigate around the hotel and area. Many nice seafood restaurants near by. They do need new pillows. There was noting firm about them!
Comment from Hotel Management
Dec 31, 2016 by Hotel Staff, Hotel Management
Thank you for your great review of our hotel. We are happy that you found our location to be ideal for your travel needs. I will give housekeeping your note about pillows and have them replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler from So Florida

Excellent place

Posted Dec 26, 2016
Location: There is a whole food right across the street. However, do not eat at the Bar-B-Q restaurant unless you like mustard on your meats and pay high price.
I was pleasantly surprise. This hotel was comparable to other higher class hotel I stayed. THe bed was comfortable and the breakfast was completed.
Comment from Hotel Management
Dec 26, 2016 by Hotel Staff, Hotel Management
Thank you for your lovely Review of our hotel. Our staff works hard and will sincerely appreciate your kind words. We hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston

Very nice facility and the staff were most kind.

Posted Dec 12, 2016
We live in the Charleston area and decided to stay so as not to be on the road after a Christmas party. What a pleasant stay!
Comment from Hotel Management
Dec 16, 2016 by Hotel Staff, Hotel Management
We are glad we were able to knock your socks off during your recent staycation. We hope to welcome you back soon! Happy Holidays
5 out of 5
Recommended
for Everyone
by A verified traveler from US

great stay!

Posted Nov 30, 2016
Pros: great location...love Mt. pleasant!
Cons: better sound proofing for rooms
Location: pleanty of good stuff nearby
everything was great...just got waken early by a screaming child. No one's fault really...just had a loud child that I could hear through the walls.
Comment from Hotel Management
Dec 8, 2016 by Hotel Staff, Hotel Management
Justyn, Thank you for being our guest and giving us a 5 star review. We are sorry that a child screaming in a neighboring room was overbearing. We have staff on property 24 hours a day so should another guest be interfering with your stay please don't hesitate to let us know. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Convenient and clean

Posted Nov 11, 2016 on Hotels
Great stay. Very clean, great bReakfast
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your 5 star review. I will make sure I share your comments about cleanliness and service at breakfast with the team. We hope to welcome you back soon.
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Thank you for your review. We hope to welcome you back soon!
1 out of 5
by A verified traveler

Greatly disappointed

Posted Nov 1, 2016 on Hotels
Told by a night audit - in his undone tie, chewing something loudly- that because we booked thru hotels.com our reservation room request doesn't have priority. No king like we had reserved, and at 1:30am a woman was yelling down the hall and letting her child loudly drop toys by our room. Thankfully Hotels.com helped us relocate.
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
On behalf of the staff we sincerely apologize about your recent experience. When looking into your reservation I see it was booked for a hotel choose, or flow through reservation. This is how you were able to get an extreme discount on the room. I see your request for a king bed and we do our best to honor such requests, but in this situation we were unable to do so due to occupancy. Once again I apologize for any inconvenience this may have caused you and we hope to welcome you back in the near future.
3 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Thank you for your recent review. We appreciate your feedback. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
very friendly staff, clean comfortable room and great location
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Thank you for your 5 star review of our property. I am glad that you found our hotel to be perfect for your needs. We look forward to welcoming you back soon.