Ratings based on 1,000 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach

Posted Apr 20, 2017
Pros: view
Cons: I didn't know that booking through Expedia would not allow me to get an AARP discount nor receive my Priority Club points.
Location: We were going to the VA hospital early the next morning, so the location was great.
Restaurant had good food, good prices, great waiter (Jonathon), and fantastic view.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Comfortable hotel close to the city

Posted Apr 13, 2017
Pros: Free shuttle to the Charleston Market leaves every 2 hours.
Cons: Breakfast buffet seemed to be very popular so they could use more employees to help.
Location: Just outside the city on the Ashley River. The Rt 17 bridge into the city is practically right out the door.
You can't beat the location of this hotel. Right across from town on the Ashley River on RT 17 you are about 5-10 minutes from the city. The rooms are perfectly fine but nothing to set them apart. The a/c is loud but I got used to it. The bathroom has a weird set up where the sink is outside but the toilet and shower are in a seperate room. There doesn't seem to be many amenities. No free breakfast, no access to a business center. Parking is free and didn't seem to be an issue. There is an outside pool and a restaurant on the top floor. Breakfast buffet is pretty decent. There is a bar too if you want to relax. Every employee I dealt with seemed to be very nice and friendly. All in all it's a solid budget choice in a good location.
Comment from Hotel Management
Apr 14, 2017 by Guest Relations Mgr, Hotel Management
Dear Adam, Thank you for letting us know about your stay. We do have a business center that is located in the lobby near the front desk area. We are pleased that you enjoyed our breakfast buffet and our nice and friendly staff. Thank you again for letting us know about your stay. We hope you will stay with us again when you are in the Charleston area.
2 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Great location, but hotel a bit rundown

Posted Apr 13, 2017
Pros: Location
Cons: Improvements to the facilities. I noticed that was a common theme with reviews; the hotel was rundown. Washing the carpets would be nice.
Location: It's a quick 5-10 minute ride to downtown Charleston.
I booked a room through a travel website and got a decent price. I thought from the look of the hotel there weren't any bad rooms. I was wrong. I was on the 2nd floor in the back facing a dumpster. The hallway outside my room smelled like wet dog/urine. The location of the hotel is very convenient to downtown, and fortunately I wasn't in my room too much other than to sleep. The food from the restaurant was horrible, and you'd be much better off going to the Waffle House next door if you're hungry and wanting something quick. Overall I guess you get what you pay for.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Enjoyable stay

Posted Mar 26, 2017
Pros: Location and view
Cons: Nothing comes to mind.
Location: I did not get a chance to do much. I will say that the Waffle House is right next door and walking there was easy.
Easy check in and out. Bed slept great and room was clean. I wish I had been able to spend more time there. The restaurant food was very good and the staff there were friendly.
Comment from Hotel Management
Apr 14, 2017 by Guest Relations Mgr, Hotel Management
Dear Martha, Thank you for letting us know about your stay. We are pleased that you enjoyed our location, view, clean room and comfortable bed. We hope you will stay with us again when you are in the Charleston area.
3 out of 5
by A verified traveler from o

On a highway. Very hard to get in and out of

Posted Mar 23, 2017
Staff was very nice and helpful. Tv didn't work well. Bad during NCAA. Had to move to a new room. Washing machine didn't work but they comped us. I didn't like the location. Scared to leave the hotel. Right onto a highway
Comment from Hotel Management
Apr 22, 2017 by Guest Relations Mgr, Hotel Management
Dear jewl, Thank you for letting us know about your stay I apologize for the inconveniences you encountered, I know how frustrating that can be. We do offer a complimentary shuttle service so this takes the headache out of having to deal with traffic and parking in downtown Charleston. Thank you again for letting us know about your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

Close to wverything!!Nice View!

Posted Mar 22, 2017
We had a wonderful view of the river from our room. I just wish we could have gone out onto the balcony. Staff were very friendly and helpful. Restaurant had wonderful food...a little pricey. Have stayed before.....will again!
Comment from Hotel Management
Apr 14, 2017 by Guest Relations Mgr, Hotel Management
Dear Jami, Thank you for letting us know about your stay. We are pleased that you enjoyed our location, friendly and helpful staff, thel food in the restaurant, and the wonderful view. We hope you will stay with us again when you are in the Charleston area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Mar 8, 2017
Pros: The courtesy of all the staff. Close proximity to downtown Charleston.
Location: There is nothing close by, but the shuttle service seems to be very accommodating.
We stayed here for 2 nights following a cruise. We arrived at 10 AM and our rooms were not ready. They put us on a list to get our room serviced right away. We went to breakfast and when we got back around noon, our room was ready and we checked in. We had dinner that night in the hotel restaurant. We had nothing fancy, sandwiches and a drink, but the food and service were very good. We had promotional coupons for the buffet breakfast and had that the next morning. It had a good selection, although the food could have been hotter. That evening, we wanted to check out the California Dreaming restaurant, which wasn't really walkable. We asked if the shuttle driver could bring us and then pick us up. Absolutely!! We had a very good meal there. We had a very early flight out yesterday and they arranged taxi transportation for us. The driver arrived on time and was very professional.
Comment from Hotel Management
Apr 13, 2017 by Guest Relations Mgr, Hotel Management
Thank you for letting us know about your stay. We are pleased that you enjoyed our courteous staff, location, and our complimentary shuttle service. We hope you will stay with us again when you are in the Charleston area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Pros: value, comfort, bar, location
Good room and a nice bar/restaurant on the top floor with a nice view into Charleston. Although not directly in the city, a very convenient location especially with free shuttle access to the historical district.
Comment from Hotel Management
Apr 12, 2017 by Guest Relations Mgr, Hotel Management
Thank you for letting us know about your stay. We are pleased that you enjoyed your room, our nice view of Charleston, location, and our complimentary shuttle service into downtown Charleston. We hope you will stay with us again when you are in the Charleston area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Staff is wonderful

Posted Feb 11, 2017
Location Ihas a great view, but exiting the hotel is a bit scary. Hotel is on a curve, and it is hard to exit safely because of oncoming traffic. Beds are extremely soft. Staff was wonderful.
Comment from Hotel Management
Apr 12, 2017 by Guest Relations Mgr, Hotel Management
Dear izzy, Thank you for letting us know about your stay. I apologize for the inconvenience of the traffic. We do offer a complimentary shuttle service into and our of the Charleston area. We are pleased that you enjoyed our great views and our wonderful staff. We hope you will stay with us again when you are in the Charleston area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet. Quick.

Posted Feb 2, 2017
Quick to get to and from downtown. Quiet and comfortable. Double Bed rooms feel a little small, otherwise it's great.