Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Good location. Bathrooms could use an upgrade.

Posted Nov 7, 2016
Tub had rust stains and constantly dripped. Kitchen didn't have enough dishes for two people. Staff was friendly and helpful but looked overworked.
Comment from Hotel Management
Dec 6, 2016 by Paula, Hotel Management
Hi Ryon, Thank you for being a guest of Mainstay Suites. We appreciated you mentioning our friendly and helpful staff. Bathroom renovations are underway to replace all bathtubs, surrounds and faucets. We hope that if your travels bring you back to the beautiful Charleston area.
3 out of 5
by A verified traveler

Posted Oct 13, 2016
Room was clean, breakfast was okay, nothing special, good location for the hotel
Comment from Hotel Management
Dec 6, 2016 by PD, Hotel Management
Dear Anonymous, Thank you for being a guest of Mainstay Suites. We appreciated you mentioning your clean room and our good location. Mainstay is an extended stay brand, and we are respectful that for those guests seeking a hot buffet style breakfast, that we might not be the best fit.
2 out of 5
by A verified traveler

Should have brought some Lysol.

Posted Sep 27, 2016
Pros: The location was nice for getting to everything. The front desk staff were very nice.
Cons: The smell of the room and the noisy air conditioner. Also fix fridge.
Location: The location was great, Very easy to get to Charleston and Folly Beach also close to Magnolia Gardens.
The room seemed old. The room had a bad smell when we walked in. The refrigerator leaked so we needed to leave a towel on the floor and the air conditioner made a loud noise.
Comment from Hotel Management
Dec 6, 2016 by PD, Hotel Management
Dear Anonymous, Thank you for mentioning our friendly front desk staff. We are sorry that the housekeeping services did not meet your expectation.
4 out of 5
by Jared

Great location

Posted Aug 18, 2016 on Hotels
I would recommend to friends. But one weakness--they need more dinner wear in the rooms.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Jared, Thank you for staying with us. We hope that if your travels bring you back to the Low Country that you'll consider staying with us again.
4 out of 5
by JAMES from Andover UK

IDEAL VACATION HOTEL LOCATION

Posted Aug 16, 2016 on Hotels
2 night holiday stopover, friendly hotel staff, good breakfast variety, easy to get to beaches and city of Charleston.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear James, Thank you for staying with. We appreciated you mentioning our close proximity to the beaches and Historic downtown Charleston. We hope your travels bring you back our way.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2016 on Hotels
5 out of 5
by A verified traveler from North Carolina

Great location

Posted Aug 16, 2016
Staff was amazing. Rooms were comfortable and spacious. Loved the double suites. I would definitely recommend this hotel to others and would stay there again
4 out of 5
by A verified traveler

Just what we needed for our family

Posted Aug 14, 2016 on Hotels
Great price for what we needed plus a close location to the ocean and Charleston. Nice space for our family of 5. We were not cramped at all. Three TV's were more than really expected. Only small negative was because of kitchenette there was a leftover aroma of oily fried seafood from a past guest but not worth complaining about to desk .
5 out of 5
by Mindi from Carnegie Hotel

Birthday stay

Posted Aug 14, 2016 on Hotels
Staff was excellent and friendly. Check in and check out was fast and easy. Breakfast had a nice variety, my rooms were clean and comfortable. We will definitely stay again next time we head down south.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Happy belated birthday! Thank you for staying with us, Mindi. We appreciated you mentioning our friendly staff. We hope to see y'all soon!
4 out of 5
by A verified traveler

Great room for your money!

Posted Aug 9, 2016 on Hotels
The employees were friendly and treated me with respect. I was checked in quickly and directions for all amenities were explained thoroughly without hesitation.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for staying at Mainstay Suites, an extended stay hotel. We appreciated you mentioning our friendly employees. Hope your travels bring you back to beautiful Charleston soon.