Exterior

Reviews of Microtel Inn & Suites by Wyndham Charleston WV

2 out of 5
Microtel Inn & Suites by Wyndham Charleston WV
600 Second Avenue, South Charleston, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mollie

Business traveler, Traveled with family
Great hotel, friendly staff, easy check-in, breakfast was meh.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay and found our staff to be friendly, check-in process to be easy, and overall experience to be great. We appreciate your feedback regarding the breakfast, and we'll certainly take it into consideration for improvement. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our hotel clean during your stay. Providing a clean and comfortable environment for our guests is our priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Service was good
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you received good service during your stay. Providing excellent service to our guests is our priority, and we're glad that we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Thomas W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None of the people in my party could connect to wifi. Person at the desk could not solve the problem. Cold drink vending machine was out of order.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,We apologize for the inconvenience you experienced with the WiFi connection and the out-of-order vending machine during your stay. Providing reliable amenities and services is important to us, and we regret that we fell short of your expectations in this regard. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Manager

10/10 Excellent

Sai Venkata Saathvika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay clean and quiet. Providing a peaceful and comfortable experience for our guests is our priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Good

Karon

Traveled with partner
Liked: Amenities, property conditions & facilities
Easy access to interstate..breakfast is good but could use sausage and eggs or sausage gravey and biscuits..we have stayed during our travels to Tennessee
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us during your travels to Tennessee! We're glad to hear that you found our location convenient with easy access to the interstate. Your suggestion regarding adding sausage and eggs or sausage gravy and biscuits to our breakfast options is appreciated, and we will certainly consider it as we strive to enhance our offerings for guests like you. We hope to welcome you back again in the future and continue providing you with a pleasant stay.Sincerely,Hotel Manager

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the big king sized bed and it was very comfy. Lots of space in the room and the bathroom was enormous.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you loved the big king-sized bed and found it very comfortable. It's great to know that you also enjoyed the spaciousness of the room and the enormous bathroom. Providing a comfortable and relaxing stay is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 Okay

Curt

The so called breakfast was terrible. All carbs. A few yogurts. That was the only protein.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the breakfast options provided during your stay. We understand the importance of having a balanced breakfast with protein options available. Your comments are valuable, and we will review them with our team to make improvements where needed. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to better serve you.Sincerely,Hotel Manager

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your manager Kelly is a treasure, again she made us feel so welcome, very friendly and easy to communicate with.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Guest,Thank you for your kind words about our manager, Kelly! We're delighted to hear that she made you feel welcome and provided friendly and easy communication during your stay. We'll be sure to pass along your compliments to her. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the place is so clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff and that you found our hotel to be clean. Providing excellent service and a clean environment for our guests is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 Okay

Lissa

Disliked: Property conditions & facilities
No basic toiletries. Not good selection for breakfast.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Guest,We apologize for the inconvenience you experienced with the lack of basic toiletries and the limited breakfast selection during your stay. Providing essential amenities and a satisfying breakfast experience is important to us, and we regret that we did not meet your expectations in these areas. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our offerings for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception on check in with Kelly was excellent. Very informative and very welcoming.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Guest,Thank you for your kind words about Kelly! We're thrilled to hear that she provided you with excellent service during check-in, making sure you felt informed and welcomed. Our team strives to create a warm and welcoming atmosphere for all our guests, and we're glad Kelly exceeded your expectations. Should you need anything else during your stay, please don't hesitate to let us know. We look forward to hosting you again soon!Sincerely,Hotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. Our team strives to provide exceptional service and comfort to all our guests, and we're glad that we met your expectations. If you have any suggestions for how we can further improve, please feel free to let us know. We hope to welcome you back for another excellent stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
My room being entered with the do not disturb presented on door with no towels taken or brought inside room. Other than that one thing... everything was Perfect.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a perfect experience overall, despite the issue with your room being entered despite the "do not disturb" sign. We apologize for any inconvenience this caused. Rest assured, we will address this matter with our team to ensure it does not happen again. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Good

Scott, Charleston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from the storm that blew through on Tuesday, they were able to keep the place looking neat and cleaned. Floor in my room inparticularly, seemed like it wasn't vacuumed; but I shrugged it off because of possible power outage and not being able to. Not bad nothing it all, just an assumption. Overall good stay and quiet night
Stayed 1 night in Apr 2024
Response from Microtel Inn on Apr 7, 2024
Thank You

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Darla,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and accommodations is our goal, and we're delighted that we succeeded in meeting your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay.Sincerely,Hotel Manager

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and easy out. Close to the freeway. Clean rooms. Good service and good continental breakfast.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient, rooms clean, and service satisfactory. It's wonderful to know that you also enjoyed our continental breakfast. We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

sam

Liked: Cleanliness, property conditions & facilities
Close to the hospital.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Guest,Thank you for choosing our hotel and for highlighting our convenient proximity to the hospital. We're glad that our location was convenient for you during your stay. If there's anything else we can assist you with during your visit, please don't hesitate to let us know. We hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Guest,Thank you for your positive feedback regarding the cleanliness of our hotel. We strive to maintain high standards of cleanliness and tidiness throughout our property, and we're delighted to hear that we met your expectations. Your satisfaction is our top priority, and we appreciate your acknowledgment of our efforts. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Max

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 22, 2024
Dear Max,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice clean and easy to get to
Stayed 4 nights in Mar 2024
Response from Microtel Inn on Mar 30, 2024
Thank You

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Payed way to much for the smallest room I have ever stayed in & breakfast was a Joke & the coffee was undrinkable.
Stayed 1 night in Mar 2024
Response from 'Micro"Tel Inn and Suites on Mar 30, 2024
Thank You

10/10 Excellent

Kristy K

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay for a night while on a road trip.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel to be a great place to stay during your road trip. Providing a comfortable and convenient stop for travelers like you is important to us, and we're thrilled that we could meet your needs. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, and convenient to the highway. The room was spacious and staff were kind and helpful. Breakfast was sparse.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel clean, convenient, and spacious, and that our staff provided kind and helpful service during your stay. We apologize for any shortcomings with the breakfast offerings and appreciate your input. We will take your comments into consideration as we strive to improve and enhance our guest experience. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 16, 2024
Dear Matthew,Thank you for your perfect score review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your time here. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

4/10 Poor

George

Disliked: Property conditions & facilities
Clean but the linens and pillows were definitely too old and need to be replaced
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel clean. We apologize for any inconvenience caused by the condition of the linens and pillows. Your comments are valuable to us, and we will address this issue to ensure a more comfortable experience for our guests in the future.We appreciate your input and hope to welcome you back for an even better stay next time.Sincerely,Hotel Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Kenneth,Thank you for choosing to stay with us and for taking the time to leave a 5-star review! We're delighted to hear that you had a great experience during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Grayson

Very kind reception when we arrived late.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Guest,We're delighted to hear that you had a positive experience with our late-night reception. Providing friendly and welcoming service is a top priority for us, especially during late arrivals. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Christopher,Thank you for your excellent rating! We're thrilled that you had a fantastic experience with us. Your satisfaction is our priority, and we're delighted to have met your expectations. We appreciate your support and hope to welcome you back for another wonderful stay soon.Sincerely,Hotel Manager

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice looking woman at the front desk was pleasant and very helpful. The rooms are nice although mine was on the small side ( I guess that's why they call it Microtel). The bed was comfortable and the bathroom in good condition. Overall, a good stay and close to the highway so convenient for travelers.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that our front desk staff was pleasant and helpful during your stay. It's wonderful to know that you found our rooms comfortable, despite the smaller size typical of Microtel properties. We're glad you enjoyed a good night's rest and found the bathroom in good condition. We appreciate your feedback and are pleased that our convenient location near the highway added to your overall satisfaction. We look forward to welcoming you back on your next trip!Sincerely,Hotel Manager

10/10 Excellent

Quintina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personality of the staff
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Guest,Our staff takes great pride in providing exceptional service with a warm and welcoming attitude. We strive to create a positive and friendly atmosphere for our guests, and we're pleased to hear that you found the personality of our staff to be enjoyable during your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay.Sincerely,Hotel Manager

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Dear Kelley,Thank you for taking the time to share your feedback. We're pleased to see that you had a positive experience overall during your stay. If there are any areas where we can improve and earn a higher rating from you next time, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Good

Dominique

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
They are super friendly and great to stay with.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 16, 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our staff super friendly and enjoyed your stay with us. Providing excellent service and a welcoming atmosphere are our top priorities, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Daniel

Traveled with partner
Only issue was our toilet was clogged. Needed to plunge. A couple of times to open. Lady at front desk was very helpful.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 16, 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the clogged toilet during your stay. We're glad to hear that our front desk staff was able to assist you promptly and efficiently. Your satisfaction is important to us, and we appreciate your understanding. Please don't hesitate to reach out if you encounter any issues in the future, and we hope to welcome you back for a smoother experience next time.Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Nice location for where I was going on to. Breakfast was disappointing.
Stayed 1 night in Mar 2024
Response from Microtel Inn on Mar 14, 2024
Thank you for your kind words.

10/10 Excellent

WILLIAM

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 13, 2024
Dear William,Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Quadaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Hotel manager on Mar 11, 2024
Dear Quadaysia,Thank you so much for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was great!!
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 5, 2024
Dear guest,It's wonderful to hear that you had a positive experience with our check-in staff! They're dedicated to providing excellent service to our guests. If there's anything specific that stood out to you about their service, we'd love to hear more. Your feedback helps us ensure that every guest has a fantastic stay. If there were any areas where we could improve, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Sincerely,Hotel Manager

8/10 Good

Janet

Traveled with family
Liked: Property conditions & facilities
All was fine. Would have liked more breakfast options.
Stayed 1 night in Feb 2024
Response from Microtel Inn on Mar 2, 2024
Thank You

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at the Microtel. Jamie was absolutely wonderful! Very accommodating and friendly. She had excellent customer service expertise.
Stayed 1 night in Feb 2024
Response from Microtel Inn on Mar 2, 2024
Thank you

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy but nothing that the TV/or youtube fan sound couldn't tune out! A couple places to eat close by. Hardees, and Ginos, and a couple gas stations. Nice lay out for Breakfast too.
Stayed 2 nights in Feb 2024
Response from Kristin on Feb 26, 2024
Thank you for the kind words. We are glad that we were able to make your stay enjoyable. We hope to see you again in the future.

10/10 Excellent

Terrissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the suite and all the room!
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 22, 2024
Dear guest,Thank you for your positive feedback! We're thrilled to hear that you loved the suite and enjoyed your stay with us. Our team takes pride in providing comfortable and spacious accommodations for our guests. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Comfortable clean room with plenty of amenities. Perfect for a short stay.
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 12, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly and welcoming. It's great to know that you found your room comfortable, clean, and well-equipped with amenities. We aim to provide a perfect experience for all our guests, whether it's a short stay or longer. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

10/10 Excellent

Amneris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent property and staff.
Response from Hotel manager on Jan 31, 2024
Dear Guest,Thank you for your kind words and positive feedback. We are delighted to hear that you found our property to be excellent and our staff to be accommodating. Maintaining a clean and comfortable environment for our guests is a top priority. We appreciate your recognition and hope to have the pleasure of welcoming you back for another exceptional stay.Sincerely,Hotel Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a family member that was visiting their spouse at the local hospital. They were very satisfied with the experience and stated that they would use the facility again. They said that being that close to the hospital allowed them to feel somewhat better.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 31, 2024
Dear Guest,Thank you for choosing our hotel for your family member's stay, and we're pleased to hear that they had a positive experience. Providing comfort and convenience, especially during challenging times, is our goal. We appreciate your kind words and look forward to welcoming them back in the future. If there's anything more we can do to enhance their next stay, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, staff and all amenities are second to none! The breakfast, the service, the room quality all top notch! BRAVO! You have won us over and we will be back again and again!
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 31, 2024
Dear Guest,Thank you so much for your wonderful review and generous praise! We're thrilled to hear that our property, staff, and amenities met and exceeded your expectations. It's always rewarding to know that we've won the loyalty of our valued guests. We appreciate your kind words and look forward to welcoming you back for many more enjoyable stays.Sincerely,Hotel Manager

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 22, 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Talal, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
It was grear place to stay, clean and has friendly staff
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 16, 2024
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you found our place great, clean, and with friendly staff. Providing a comfortable and welcoming stay is our goal, and we appreciate your acknowledgment. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Cindyrae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel for just needing a place to sleep before heading off for your day. It is very clean and the bed is quite comfortable. They provide an extra blanket if you need one for a cold winter night. Friendly hotel staff. This is my 2nd stay here.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 13, 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that our hotel meets your needs for a comfortable and clean place to rest. We appreciate your kind words about our friendly staff and are delighted that you chose to stay with us for the second time. Your continued support means a lot to us, and we look forward to welcoming you back for many more stays in the future.Sincerely, Hotel Manager

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 11, 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager