Quality Inn & Suites

Photo gallery for Quality Inn & Suites

Featured Image
Outdoor pool
Outdoor pool
Desk, iron/ironing board, Internet, bed sheets
Desk, iron/ironing board, Internet, bed sheets

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
1010 Washington Street E, Charleston, WV, 25301

Explore the area

  • Popular LocationAppalachian Power Park8 min walk
  • Popular LocationCharleston Town Center9 min walk
  • Popular LocationCharleston Civic Center16 min walk
  • AirportCharleston, WV (CRW-Yeager)7 min drive

Choose dates to view prices

About this area

Charleston

Located in Charleston, Quality Inn & Suites is in the city center and near the airport. Charleston Town Center and Southridge Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Haddad Riverfront Park and Coonskin Park.

What's nearby

  • Avampato Discovery Museum - 3 min walk
  • Clay Center for the Arts and Sciences - 3 min walk
  • Appalachian Power Park - 8 min walk
  • Charleston Town Center - 9 min walk
  • Charleston Civic Center - 16 min walk

Getting around

  • Charleston Station - 2 min drive
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • Soho's — 5 min walk
  • Sitar of India Restaurant — 5 min walk
  • Ellen's Homemade Ice Cream — 5 min walk
  • Pies & Pints Pizzeria — 5 min walk
  • Adelphia Sports Bar & Grille — 5 min walk

About this property

Quality Inn & Suites

Hotel in Charleston with outdoor pool and fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free wired Internet in public areas and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and dry cleaning are onsite. All 140 rooms offer refrigerators, TVs with cable channels, and free local calls. Guests will also find ironing boards and desks.
Quality Inn & Suites offers 140 air-conditioned accommodations with irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: WiFi (USD 0), Free wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (900 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 0 (rates may vary)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 95 out of 528 reviews
5 - Excellent 18%
Rating 4 - Good. 161 out of 528 reviews
4 - Good 30%
Rating 3 - Okay. 116 out of 528 reviews
3 - Okay 22%
Rating 2 - Poor. 77 out of 528 reviews
2 - Poor 15%
Rating 1 - Terrible. 79 out of 528 reviews
1 - Terrible 15%

3.2/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.0/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was disappointing, especially breakfast.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Staff & service
Facilities in dire need of updating
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad condition of hotel cleanliness was terrible and staffs were very ugly breakfast was very bad
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good location, much too expensive. No one was wearing a mask, gave us the wrong key. No receipt was given. Poor pandemic policies, or at least they were not being followed.
Stayed 1 night in Sep 2021