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Overview of Quality Inn & Suites

Photo gallery

Guest reviews

3.4/5
383 reviews
Guests rated this property 3.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationClay Center for the Arts and Sciences3 min walk
Popular LocationCharleston Stage Company8 min walk
RestaurantSwiftwater Cafe3 min walk
RestaurantNew Moon Café5 min walk
AirportCharleston, WV (CRW-Yeager)9 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Charleston

Located in Charleston, Quality Inn & Suites is in the city center and near the airport. Charleston Town Center and Southridge Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Haddad Riverfront Park and Kanawha State Forest.

Visit our Charleston travel guide
Map
Popular Location

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Stage Company - 8 min walk
  • Appalachian Power Park - 8 min walk
  • Charleston Town Center - 9 min walk
  • BB&T: ATM Location - Wv Power Ball Park - 9 min walk

Getting around

  • Charleston Station - 4 min drive
  • Charleston, WV (CRW-Yeager) - 9 min drive

Restaurants

  • Swiftwater Cafe - 3 min walk
  • New Moon Café - 5 min walk
  • Charleston Bread - 5 min walk
  • Atmosphere Ultra Lounge - 5 min walk
  • Sitar of India Restaurant - 5 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, walk to Charleston Town Center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free wired Internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and dry cleaning are onsite. All 140 rooms offer WiFi, refrigerators, and TVs with cable channels. Other amenities available to guests include free local calls, ironing boards, and desks.
Quality Inn & Suites offers 140 air-conditioned accommodations with irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and transportation

Free self parking
Extended parking
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 6:30 AM–9 AM
Coffee/tea in common area(s)

Things to do

Fitness center
Outdoor pool

Family friendly

Dry cleaning service
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Languages spoken

English

Business services

24-hour business center
Meeting rooms
Conference space (900 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Shower/tub combination
Towels

Entertainment

Cable channels
TV

Food and drink

Microwave (on request)
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Airport shuttle service is available on request during limited hours
Fees may apply; contact the property in advance to get details
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Can I cancel my reservation for free at Quality Inn & Suites and receive a full refund?
Yes, Quality Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at Quality Inn & Suites?
Check-out is at 11 AM.
Where is this hotel located?
Located in the heart of Charleston, this hotel is within a 10-minute walk of Avampato Discovery Museum and Charleston Town Center. Charleston Civic Center is 0.8 mi (1.3 km) away. Charleston Station is 27 minutes by foot.

Guest reviews

3.4
Guest rating
5 - Excellent
76
4 - Good
134
3 - Okay
80
2 - Mediocre
42
1 - Poor
51
3.4
Cleanliness
4.0
Service and Staff
3.3
Amenities
3.2
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The window was open when we got there and there was no screen or safety stop on it. The building was very interesting... when we got on our floor it smelt like smoke.

Stayed 1 night in May 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in May 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Extremely un hygienic and super dirty The carpets were stained and tissues were all over, toilet was messy, lights were not working and smelly rooms Horrible place, place stay away

    Stayed 1 night in May 2020

    1/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Apr 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Friendly staff. Clean safe and convenient location

      Stayed 1 night in Mar 2020