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Quality Inn & Suites

Photo gallery for Quality Inn & Suites

Exterior
Outdoor pool
Desk, iron/ironing board, rollaway beds, Internet
Free daily buffet breakfast
Lobby

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
Map
1010 Washington Street E, Charleston, WV, 25301

Explore the area

  • Popular LocationCharleston Town Center9 min walk
  • Popular LocationHaddad Riverfront Park9 min walk
  • Popular LocationCharleston Coliseum & Convention Center14 min walk
  • AirportCharleston, WV (CRW-Yeager)11 min drive

Room options

About this area

Charleston

Located in Charleston, Quality Inn & Suites is in the city center and near the airport. Big Bend Golf Course and Scarlet Oaks Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Memorial Ice Arena and Jefferson Park. Looking to enjoy an event or a game while in town? See what's happening at Appalachian Power Park or Charleston Coliseum & Convention Center.
Visit our Charleston travel guideOpens in a new window
Map

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Mountain Stage - 5 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 9 min walk
  • Charleston Coliseum & Convention Center - 14 min walk

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • First Watch - 7 min walk
  • Pies & Pints - 5 min walk
  • Lee Street Lounge - 4 min walk
  • Charleston Bread - 5 min walk
  • Black Sheep Burrito and Brews - 8 min walk

About this property

Quality Inn & Suites

Hotel in the business district
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, meeting rooms, and free newspapers
  • An elevator, outdoor furniture, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed Internet.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quality Inn & Suites?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jun 19, 2023 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites located?

Located in the heart of Charleston, this hotel is steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. Children s Theatre of Charleston and Callen McJunkin Gallery are also within 5 minutes. Charleston Station is 11 minutes by foot.

Quality Inn & Suites Reviews

Quality Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 130 out of 711 reviews" "
" "10 - Excellent 18%
Rating 8 - Good. 196 out of 711 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 147 out of 711 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 121 out of 711 reviews" "
" "4 - Poor 17%
Rating 2 - Terrible. 117 out of 711 reviews" "
" "2 - Terrible 16%

6.3/10

Cleanliness

7.6/10

Staff & service

5.9/10

Amenities

5.9/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Manasa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was really dirty. They did not clean. There was a horrible smoke smell in the room.
Stayed 1 night in May 2023

8/10 Good

Erin

Stayed 1 night in Apr 2023

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close ,clean and safe.
Stayed 1 night in Apr 2023

2/10 Terrible

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was loud and dirty. some of the lights outside and in didn't work. The A/C made a noise all night. I wouldn't stay here again
Stayed 1 night in Mar 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

4/10 Poor

Atheer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom sink not draining Bathtub with no stopper Room’s carpet not clean Dust around the refrigerator Room smells
Stayed 2 nights in Mar 2023

4/10 Poor

Amanda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the noisiest hotel I’ve ever stayed in. We barely slept because we could hear everything from the hallway and other rooms. There was poop all over the toilet seat when we arrived. The room numbers were post it notes on the door. Just not worth the money, at all.
Stayed 1 night in Mar 2023

4/10 Poor

towana

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great helpful staff doing their best. The property is under renovation so things are not working or are under repair. My main dissatisfaction with my room was the smoke detector battery which kept beeping even after maintenance replaced the battery earlier in the day. It started again at 3:30 AM and the phones don’t work. Needless to say, I got very little sleep.
Stayed 1 night in Mar 2023

10/10 Excellent

Andre

Stayed 1 night in Mar 2023

8/10 Good

Tina

Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Nice Bathroom & Comfortable Beds
Star Rating
2.5
Address
1010 Washington Street E, Charleston, WV
Location
Charleston