Ratings based on 356 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
Disappointing that we did not get the 2 beds requested. had 1 bed and a rolled in cot in a small space.
4 out of 5
by Bernard

convenient

Posted Jul 26, 2016 on Hotels
Very Convenient and quiet
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location and staff was so friendly

Posted Jul 24, 2016
Will definitely go back. Staff was very friendly and hotel was just perfect for an overnight stay.
3 out of 5
by frank h. from massachusetts

in need of a renaissance!

Posted Jul 14, 2016 on Hotels
great location (for proximity to CofC)...excellent friendly customer service(front desk, bell captains)...room was old(er)...place needs a reno...bathroom had peeling paint...AND THERE'S JUST NO EXCUSE FOR CHARGING FOR INTERNET IN ROOMS...great price this time but we tried to book it again for a return trip in a month and rates were absurd (over $500 a night) - definitely not worth that price...we won;t be staying there again
5 out of 5
by George

This traveler left a rating score only Posted Jul 11, 2016 on Hotels
4 out of 5
by Shawna

This traveler left a rating score only Posted Jun 29, 2016 on Hotels
5 out of 5
by Diane from Ocean City, Nj

Excellent location

Posted Jun 13, 2016 on Hotels
Everyone was so nice from the valet to the maids. Beds were very comfortable, and the rooms were very clean
4 out of 5
by vincenzo from Fort lauderdale

Posted May 28, 2016 on Hotels
Great stato I loved the loft
4 out of 5
by March

This traveler left a rating score only Posted May 27, 2016 on Hotels
3 out of 5
by A verified traveler

Needs management review

Posted May 20, 2016 on Hotels
The check-in was a disaster. The folks at the desk were pleasant, but totally ineffective in managing the crisis. Rooms were not available by check-in time, something that simply cannot happen in a major hotel in a resort area with lots of convention business. The room was tired which is not a bad thing at a bargain rate, but for 300+ per night, the room and amenities were shabby. I visit Charleston frequently, but I will not stay at this place, for that price, ever again.