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Reviews of Residence Inn Charleston North/Ashley Phosphate

3 out of 5
Residence Inn Charleston North/Ashley Phosphate
7457 Northside Drive, North Charleston, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 248 reviews" "
Rating 8 - Good. 54 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 6 out of 248 reviews" "
Rating 2 - Terrible. 8 out of 248 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Mar 2024

10/10 Excellent

Skye

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a two-room suite and it was fabulous. The staff was friendly, and excellent (quick) check-in when we came in after midnight after a flight delay. My only complaint was the shop where they sell snacks and such was low in supply. Will definitely stay again when in the area.
Stayed 3 nights in Mar 2024

2/10 Terrible

Shawn

Business traveler
Very disappointed. I realized I clicked the wrong hotel I stead of the one that was closer to the airport. When I called Expedia the agent called the hotel but they said they couldn’t delete the reservation because no managers were at the property. They said to call back in the morning but my reservation was for today. Needless to say I’ve now lost nearly 300.00 due to lack of customers service
Stayed 1 night in Mar 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage disposal had a horrible odor, needs to be addressed.Overall a very pleasant stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leroy

Stayed 2 nights in Jan 2024

10/10 Excellent

Thunder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always residence inn is clean and modern and convenient, and reasonably priced
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything and also very clean and nice rooms.
Stayed 2 nights in Oct 2023
Response from Residence Inn on Nov 2, 2023
Thanks for staying with us and for the great review!

8/10 Good

Sheryon

Stayed 2 nights in Sep 2023
Response from Residence Inn Charleston North on Nov 10, 2023
Thank you for leaving your review!

10/10 Excellent

Brandi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming and friendly. The hotel rooms were a bit dated but in this area that’s expected. It was clean, comfortable, and I regret not coming back here for my second stay in North Charleston.
Stayed 2 nights in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Hi Brandi!Thanks so much for staying with us. We hope you stay with us next time you return.

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and helpful. cater to all my needs.
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Hi Charles,Thank you for staying with us and writing a review on our excellent service. We hope to see you again soon.

6/10 Okay

DEBRA

Traveled with family and small children
Liked: Staff & service, amenities
Signage is below par. Lots of hotels in the area and the Residence Inn sign not lit. Hard to identify front door. No mat in bathtub. Slipped and fell hard.
Stayed 2 nights in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Dear Debra,Thank you for taking the time to leave a review and for staying with us. We do apologize for the sign not being lit. We were waiting for the sign company to fix and it is now working. We appreciate your feedback and hope you will choose Residence Inns in your travels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great hotel accommodations. Loved the suites roominess and setup. Enjoyed the manager get together on night of arrival, outdoor fireplace, and breakfasts. Nice laundry room for travelers.
Stayed 3 nights in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Thanks for staying with us and leaving a great review! We also love our unique spacious suites. We hope to see you again soon!

10/10 Excellent

Kamela, Mt. Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was nice and she was friendly
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thank you so much for the review and recognition!

10/10 Excellent

Aubrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thanks for taking the time to give us a 10/10! We hope to see you again soon!

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Thanks for the 5/5 review!

10/10 Excellent

Debi, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was very clean and had all the conveniences that I wanted and needed!! Parking lot was always full!!
Stayed 2 nights in Sep 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Hi Debi!Thanks for your great review! We hope to see you again soon!

4/10 Poor

Elizabeth Windham

Stayed 4 nights in Aug 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Hi Elizabeth,Thank you for your review. We apologize that there was something that did not meet your expectations. Please give us a call to discuss the details if you would like to speak with someone about your stay.

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Nov 2, 2023
Hi David,Thanks for your 10/10 rating and for staying with us. We hope to see you again soon.

10/10 Excellent

kashawnna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was perfect. It was spacious, clean and up to date. Breakfast was a full breakfast with freshly made waffles and hot foods like grits, bacon and sausage. Definitely a 10/10
Stayed 2 nights in Sep 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thank you so much for your great review! We love our hot breakfast buffet too, the waffles are the BEST! We hope to see you again soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thanks for staying with us and for your reviewe!

10/10 Excellent

LaShelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location, nice spacious accommodations
Stayed 1 night in Aug 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thanks for your review! We love our central location too. Hope to see you again soon.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thanks for your great review!

10/10 Excellent

Winnell

Traveled with group
Liked: Amenities
Staff was very helpful and professional. The suite 314 is a very nice and spacious unit.
Stayed 4 nights in Aug 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thank you for your review. We are so happy you enjoyed our spacious suites. We hope to see you again soon!

10/10 Excellent

Krzysztof, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma
Stayed 1 night in Aug 2023
Response from Residence Inn Charleston North on Sep 25, 2023
Thanks for your stay and your review!

10/10 Excellent

Ryan, Gaffney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and kids stayed here with no real problems. People were swimming and beeing noisy past hours, but you have those people lots of places.
Response from Residence Inn Charleston North on Sep 25, 2023
Hi Ryan!Thanks for staying with us with your family and for being understanding of people having fun in the pool. We hope to see you again soon!

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Residence Inn Charleston North on Jul 18, 2023
Thanks for your awesome review!

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place I'd return to.
Really courteous, friendly, helpful staff. Very clean everywhere inside. Well kept property outside. Comfortable bed. I would stay again, and again.
Stayed 2 nights in Jun 2023
Response from Residence Inn Charleston North on Jul 18, 2023
Hi David! Thanks for staying with us. We would love for you to stay with us again. Hope to see you soon!

8/10 Good

Lee-Anne

Stayed 3 nights in Jun 2023
Response from Residence Inn Charleston North on Jul 18, 2023
Thank you for taking the time to submit your review. We hope to see you again soon!

2/10 Terrible

Anselmo

Stayed 1 night in Jun 2023
Response from Melissa Hornyack on Jul 18, 2023
We apologize that we did not meet your expectations during your stay. Please feel free to give us a call if there is anything we can do to turn your experience into a positive one.

8/10 Good

MARY ANN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. Staff was very friendly. No hotel bar but Breakfast was included. Great value for the space. Would comfortably fit 4
Response from Residence Inn Charleston North on Jun 8, 2023
Thanks for your awesome review! We appreciate you taking the time to leave us your feedback. We are thrilled that you received friendly service from our team!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very clean. Rooms a bit dated, but hotel was spotless. Water pressure in shower fluctuated. Front desk and staff so friendly and helpful.
Stayed 1 night in May 2023
Response from Residence Inn Charleston North on Nov 10, 2023
Thank you for your review! We appreciate you staying with us and hope to see you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my to and the stay was pleasant
Stayed 1 night in Apr 2023
Response from Residence Inn Charleston North on May 2, 2023
Thank you Christopher for your amazing feedback. We are so appreciative you took the time to let other travelers know you enjoyed your stay. We hope to see you again when your travels bring you to our area

6/10 Okay

Robert

Everything was ok. Breakfast ran out of some food and coffee and replaced nothing. The shower water pressure would drop to zero then comeback on burning hot water. Parking if the front was full you had to go back to the main road, go yo the next hotel and go behind it and use the row against your hotel.
Stayed 2 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 24, 2023
Hi Robert,Thank you for choosing the Residence Inn Charleston North for your stay with us and for taking the time to leave a review.. We will share your feedback with the appropriate team members to ensure these issues with breakfast don't occur again, and hope you will stay with us again soon. Thanks!

10/10 Excellent

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly; accommodations were quite nice.
Stayed 2 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 24, 2023
Thank you for your 5/5 review! We hope to see you again soon.

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2023
Response from Residence Inn Charleston North on Apr 24, 2023
Thanks for your great review. We hope to see you again soon!

8/10 Good

Amber, Neillsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ability to sit by a fire after a day of shopping or sightseeing
Stayed 3 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 24, 2023
Hi Amber!Thanks for your review! We love our firepit too, it' s a great place to catch up with family and friends. Thanks for choosing our hotel. We hope to see you again soon.

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite. Beautiful room and no noise from other rooms near us. Breakfast was great. Only one night there but was a comfortable night. Beds were nice and got a good night sleep. When we visit Charleston agian will definitely stay there agian. And the ladles at the front desk were very kind and polite.
Stayed 1 night in Apr 2023
Response from Residence Inn Charleston North on Apr 17, 2023
Thank you for your kind and amaing review! We will share with our team and appreciate being recognized. We hope to see you again soon!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston getaway
We enjoyed our stay at Residence Inn. Very comfortable and the staff was great. The fact that they served a light dinner some evenings was a bonus. 10/10 for our experience!!
Stayed 4 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 17, 2023
Thank you for your great review! Our team appreciates you staying with us and we hope to see you again soon.

10/10 Excellent

Jennifer L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 17, 2023
Thank you for your 10/10 review! We hope to see you again soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Residence Inn Charleston North on Apr 10, 2023
Thank you for your 10/10 review! We hope to see you again soon.

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Residence Inn was great. We felt safe, it was quiet, we didn’t hear anybody running up and down the hallways, didn’t hear any banging on the walls. The complimentary breakfast and dinner was a bonus, having the full kitchen is an extra bonus. I really enjoyed my stay, Residence Inn is the hotel I’ll be staying at from now on.
Stayed 3 nights in Apr 2023
Response from Residence Inn Charleston North on Apr 10, 2023
Hi Melinda!Thank you for choosing the Residence Inn Charleston North. We really appreciate your review and are so happy you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

George L.

Stayed 7 nights in Mar 2023
Response from Residence Inn Charleston North on Apr 10, 2023
Thank you so much for your 10/10 review. We hope to see you again soon!

10/10 Excellent

Raianion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Melissa on Mar 23, 2023
Thanks for the perfect rating! We are glad to see you enjoyed your stay and look forward to welcoming you back soon!

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property had a very nice setup
Stayed 2 nights in Feb 2023
Response from Residence Inn Charleston North on Feb 20, 2023
Thank you for your feedback about our nice property set up. We are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Caroll

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Residence Inn Charleston North on Feb 14, 2023
Thanks for your excellent review. We hope to see you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean. Friendly and helpful staff. Only wish coffee was available earlier in the morning!
Stayed 1 night in Aug 2022
Response from Residence Inn on Aug 15, 2022
Hello! Thank you so much for your feedback. We are glad you enjoyed your stay and will try to have coffee out a little earlier. We hope to see you again soon!

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
It was a good stay. Only thing I had a problem with is that the body wash dispenser in the bath/shower was empty and we were told to come down to lobby desk at which time we were given a very small bar of soap.
Stayed 1 night in Jun 2022
Response from Residence Inn Charleston North on Jun 27, 2022
Hi Penny! Thank you so much for your recent stay with us. We are so happy everything went well. We understand how disappointing it must have been to get a bar of soap instead of the body wash dispenser refilled. The body wash is the best! We do apologize as we were waiting for our supplier to deliver more to us; our shipments come on Mondays. We hope you will stay with us again the next time you travel to Charleston.

10/10 Excellent

jasmyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2022
Response from Residence Inn Charleston North on Jun 10, 2022
Thank you so much taking the time to give us an excellent review! We hope you stay with us again soon!