View from property

Reviews of Shem Creek Inn

3 out of 5
Shem Creek Inn
1401 Shrimp Boat Ln, Mount Pleasant, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1013 reviews" "
Rating 8 - Good. 299 out of 1013 reviews" "
Rating 6 - Okay. 89 out of 1013 reviews" "
Rating 4 - Poor. 38 out of 1013 reviews" "
Rating 2 - Terrible. 24 out of 1013 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so fun to stay at Shem Creek Inn because there are great options for restaurants within walking distance and Charleston is just 15 minutes away. The staff is always friendly and the rooms are clean...what more can you ask for?
Stayed 1 night in Mar 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
GREAT Atmosphere, Great Staff , VERY CLEAN, Nice Layout ,
Stayed 1 night in Mar 2024

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean. Might want to check elevator
Stayed 5 nights in Mar 2024
Response from Ed on Mar 26, 2024
Thanks for the review. We appreciate the feedback and will share it with our team.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in an awesome location! Love that you can walk to several really good restaurants and easily get to downtown Charleston and the surrounding islands. And the dock that you can walk around the pier and marsh was wonderful. A great way to see the sunset too! They have a grab n go breakfast included with some gluten free options, which was great! Much better than the poor quality hot breakfast you get at some places. Hotel was clean and updated with a nice pool and an attacked bar and restaurant. Staff were very helpful. My only complaint is that our room was right next to the lobby and elevator which was a little loud at night when people would return and were not considerate of people who may be sleeping.
Stayed 5 nights in Mar 2024
Response from Ed on Mar 25, 2024
Thank you for this thoughtful review, we appreciate your feedback and will share with our team. Safe travels!

8/10 Good

Steven, Brookville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ed on Mar 24, 2024
Thanks for being our guests!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful viewsand a fantastic location!
Stayed 4 nights in Mar 2024
Response from Ed on Mar 24, 2024
We appreciate your kind words. Thanks for staying with us.

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Great location. Older property that just keeps getting repainted. Needs updated badly. Bathrooms are terrible. But, the staff are awesome.
Stayed 2 nights in Feb 2024
Response from Ed on Mar 16, 2024
Thank you for your feedback. We're glad you enjoyed your visit.

10/10 Excellent

Richard, Hull

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and the area. Lots of restaurants, and clubs. Right on the creek with nice boats and great views. The room was nice, good shower, comfortable beds. Nitpicking thoughts- the room needs more electrical outlets. The elevator is scary. Overall still excellent.
Stayed 4 nights in Mar 2024
Response from Ed on Mar 15, 2024
Thanks for the kind words. We'll have our service company check the elevator and look into more electrical options in the room. We appreciate your feedback.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
#
Stayed 3 nights in Mar 2024
Response from Ed on Mar 15, 2024
Thanks for being our guest! We appreciate you rating your visit and are glad you were able to enjoy your stay.

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Regular visitor, never disappointed
Stayed 4 nights in Mar 2024
Response from Ed on Mar 15, 2024
Great to have you back! Thanks for the kind words

10/10 Excellent

Isabel, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ed on Mar 10, 2024
Thanks for rating your stay! We're glad you enjoyed it.

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Rooms are nice and the view is great.
Stayed 5 nights in Mar 2024
Response from Ed on Mar 8, 2024
Thank you for your kind words. We're so glad you enjoyed your visit.

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady working reception was extremely rude.
Stayed 1 night in Feb 2024
Response from Emily on Mar 6, 2024
We are sorry to hear of your recent experience as this is certainly not the norm here at our htoel as our team receives countless accolades for their friendly and hospitable demeanor. If there is any additional information you are able to provide so that we may follow up on this situation we encourage you to reach out to us directly as we always want to ensure our services and hospitality are exceeding expectations.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily on Mar 6, 2024
Thank you for taking the time to provide us with this great feedback and we hope to see you again soon!

10/10 Excellent

T. DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was great and the boardwalk was great to walk and plenty of restaurant/bars. Would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 29, 2024
Thanks for letting us know about your stay! We are so glad your enjoyed your visit.

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, a number of great restaurants nearby. Great view and it would definitely be were i would stay again. All the staff were very polite and helpful!!
Stayed 5 nights in Feb 2024
Response from Ed on Feb 26, 2024
Hello Marvin,Thanks for taking time to leave a note about your stay. We're so glad you enjoyed your time on the creek and hope to see you in the future.

6/10 Okay

Louis, Bermuda Dunes

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking is not great- and hotel had tv outage which they can’t control but they could offer a discount-
Stayed 2 nights in Feb 2024
Response from Ed on Feb 26, 2024
Hello Louis, We appreciate you sharing feedback on your experience. We're sorry you encountered issues with parking and appreciate your patience with the cable television issue. We have refunded your resort and destination fees as a gesture of goodwill. We hope you will consider us for your next visit to Charleston. Yours in Hospitality,Ed Leyte-VidalGuest Services ManagerShem Creek Inn

10/10 Excellent

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and love the walk way out through the Marsh.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
We appreciate your kind words and hope to see you again.

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool area away from downtown in its own little entertainment complex. Loved the balcony. Loved the walkways over the wetlands. Lots of options around for food and such. Would stay again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
Great to have you with us!

10/10 Excellent

Shannon, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated rooms. No carpet was a plus. The staff was very friendly and parking was a breeze. Can’t wait to go again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
Great to hear about your stay. We're glad you had a good time and hope you have safe and happy travels. Come back any time!

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place. Loves the location, walkable to so many things. Creek side is the best because you can see all the boats coming in and out of the creek. 10/10 would stay again!
Stayed 1 night in Feb 2024
Response from Ed on Feb 13, 2024
Awesome review Teresa, we're so glad to have you as a guest.

6/10 Okay

John

Stayed 1 night in Feb 2024
Response from Ed on Feb 10, 2024
Thank you for taking time to rate your stay. Please let us know if we can assist you further. - Shem Creek Inn

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ed on Feb 7, 2024
We appreciate you! Thanks for being our guest.

10/10 Excellent

Louis, Bermuda Dunes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay- staff was friendly and helpful but room was not cleaned- you might have to request it.
Stayed 2 nights in Jan 2024
Response from Ed on Feb 1, 2024
Thanks for staying with us! We appreciate you taking time to let us know about your stay

10/10 Excellent

Brandon

Stayed 4 nights in Jan 2024
Response from Ed on Feb 9, 2024
Thanks for staying with us! We're happy you enjoyed your visit. Come back any time.

8/10 Good

Steven

Great location for entertaining in Shem creek. Hotel is just basic for the money. Go out for breakfast unless you like granola bars and cereal.
Stayed 1 night in Jan 2024
Response from Ed on Jan 17, 2024
Thanks for being our guest. We're glad you were able to enjoy our location.

8/10 Good

Michael Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ed on Jan 9, 2024
Thanks for staying with us! We appreciate you taking time to rate your stay and hope you will consider staying with us again in the future. Happy Travels from Shem Creek Inn.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Great to have you with us!

10/10 Excellent

Samantha

Stayed 3 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for staying with us!

10/10 Excellent

Ellen

Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for being our guest!

8/10 Good

sherlyn

Liked: Cleanliness, staff & service, room comfort
Location Location Location
We love staying at the Shem Creek Inn. We used to stay in downtown Charleston until we discovered the Shen Creek Inn. This was our fourth time staying here and I would not stay anywhere else. Is it fancy? No… the bathrooms are small and outdated, but the view on the creek side is awesome. You can walk to get dinner or drinks, take a stroll along the creek, and it’s a very easy short drive to downtown Charleston. It’s the midway point between the historical downtown Charleston and Sullivan’s Island. And watching the sunrise or sunset from your balcony is perfect.
Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for taking time to review your visit and share these great photos. We appreciate you!

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant walks on walkways,saw some dolphins ( perhaps pilot whales)
Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Glad to hear you were able to enjoy your visit. Come back any time.

10/10 Excellent

David, Pawleys Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for staying with us. We appreciate you rating your stay.

2/10 Terrible

Kevin

Stayed 2 nights in Nov 2023
Response from Ed on Dec 12, 2023
Sorry to hear your stay was less than excellent. We've shared your feedback with our team to improve our service and hope you'll consider us again in the future. Please let us know if we can be of further assistance.

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Delightful stay on Shem Creek
The hotel has been updated nicely. Very clean and accommodating. Looking out over Shem Creek at sunset was majestic. Time of year meant no crowds which was a plus
Stayed 1 night in Dec 2023
Response from Ed on Dec 12, 2023
Great to have you with us! Safe travels.

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The website posted newly updated rooms these were not! It was clean but very cheap furniture and rusty lamps on night tables. Old faded chester drawer and night stand. Carpet stained.
Response from Ed on Feb 7, 2024
Thank you for your feedback. Since your stay in October we have replaced carpet with flooring, all in room lamps and repaired guest room furniture. We hope you'll reconsider staying with us again in the future. - Shem Creek Inn

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Ed on Dec 12, 2023
Thanks for being our guest!

8/10 Good

pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: Walkway on the water, restaurants & bars walking distance, parking. Dislikes: Room had a heating issue, the sliding glass door would not lock. We had an overcharge billing issue on our credit card. It was taken care of but just an inconvenience.
Stayed 1 night in Nov 2023
Response from Ed on Dec 4, 2023
Thank you for letting us know about your experience. We apologize for the issues you encountered and have shared them with our team to correct. Safe travels!

2/10 Terrible

Miles

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hidden fees. Upon check-in the rate was higher than quoted. The hotel clerk could not explain why. I told him that I would take care of it at checkout. Upon checkout a different clerk could not explain the higher rate, told me that she could not provide a receipt because it was booked through Expedia, and that she could not refund the amount because I booked through Expedia. I contacted Expedia and found out that none of that is true. So this hotel takes a few dollars from every customer, calls it a resort fee but cannot account or reconcile it with the customer. I gave an overall rating of one star because of surprise charges.
Response from Eddy on Nov 28, 2023
Thank you for taking time to tell us about your experience. We apologize for the lack of clarity regarding resort and destination fees. While these are fees charged to every guest regardless of booking method we understand that those fees should be communicated at arrival and fell short in that regard. As a gesture of goodwill, we have refunded the fees back to your credit card. Please reach out if we can be of further assistance - Eddy, Guest Services, Shem Creek Inn

6/10 Okay

Eduard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On the site it mentions free parking included but when I got there they made me pay for parking, disappointed with how the lady explained it to me as well and with an attitude on top of it, but the place seems clean well maintained and the views are great.
Stayed 1 night in Nov 2023
Response from Ed on Nov 18, 2023
Thank you for letting us know about your experience. We apologize for any issues during your stay and will research your stay further with our management team. Please let us know if we can be of assistance.

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and staff was very pleasant
Stayed 2 nights in Nov 2023
Response from Ed on Nov 18, 2023
We appreciate you taking time to leave feedback on your recent stay and are glad you were able to enjoy.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evenings on the creek
Everyone wants to gather at Shem Creek Inn.
Sunset at the creek
Stayed 3 nights in Nov 2023
Response from Ed on Nov 14, 2023
Great photos! So happy you got to stay with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here before and love the place especially for its excellent location and balcony overlooking Shem Creek. Ed checked us in and was very friendly and helpful. The only thing that we noticed was that the bathroom floor wasn't totally clean. Otherwise great stay, very comfortable bed. We would absolutely stay here again!
Stayed 1 night in Nov 2023
Response from Ed on Nov 14, 2023
We appreciate your loyalty and kind words! Always glad to have you with us. We've passed along your feedback to our team regarding the floor as well. Hope to see you again soon.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ed on Nov 6, 2023
We appreciate your feedback and hope to see you again. Thank you!

10/10 Excellent

Kelly

Traveled with family
The location was fantastic! Plenty of restaurants, bars, walking paths, and beautiful scenery within a few feet. On the negative side, the walls were thin and you could hear people in the next room.
Stayed 3 nights in Oct 2023
Response from ED on Nov 6, 2023
Thanks for the heads up Kelly, we're glad you enjoyed your visit and have passed along your feedback to our management group. Come back any time.

10/10 Excellent

Michael, MANNING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ed on Oct 31, 2023
Thanks for being our guest! Come back anytime.

10/10 Excellent

Willis

Stayed 1 night in Oct 2023
Response from Emily on Nov 20, 2023
Thank you for providing this great rating from your recent stay and we hope to see you again soon!

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ed on Oct 30, 2023
We appreciate you! Glad your enjoyed your visit.

10/10 Excellent

Barbara

Stayed 2 nights in Oct 2023
Response from Ed on Nov 18, 2023
Thanks for staying with us!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ed on Oct 29, 2023
We appreciate you and are happy you enjoyed you stay. Safe travels!