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Reviews of Shem Creek Inn

3 out of 5
Shem Creek Inn
1401 Shrimp Boat Ln, Mount Pleasant, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Beds were very comfortable. Loved being on the water.
Stayed 8 nights in Apr 2024
Response from Ed on Apr 18, 2024
Thanks for your kind words. Come back any time!

6/10 Okay

dawn

I paid for creek side and I had a view of the parking lot.
Stayed 1 night in Mar 2024
Response from Ed on Apr 17, 2024
Thank you for taking time to review your experience. We apologize for your inconvenience and recommend reaching out to Expedia for any issues with reservations and room types. Please let us know if we can provide assistance.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Shem Creek Inn, perfect location, clean, comfortable beds, staff was awesome, very helpful. We will stay there again, easy drive to the beach. You can walk to several restaurants. It gives you the feel of what makes Charleston such a special place to visit.
Stayed 3 nights in Apr 2024
Response from Ed on Apr 16, 2024
Fantastic review! We're glad you shared your experience and appreciate your kind words. Safe travels!

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Only stayed one night but would have liked a room on the water side if we would have stayed longer.
Stayed 1 night in Feb 2024
Response from Ed on Apr 12, 2024
Great to have you with us! Come back any time.

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location, easy check in, clean and comfortable room.
Stayed 1 night in Apr 2024
Response from Ed on Apr 12, 2024
Appreciate the kind words. Thanks for being our guest.

10/10 Excellent

Cortney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always clean and staff is so kind. You can’t beat the location with beautiful views and the say access to many dining options. The pool has also been maintained and overlooks Shem creek.
Stayed 1 night in Apr 2024
Response from Ed on Apr 9, 2024
Thanks for letting us know about your stay!

10/10 Excellent

Bonnie

Stayed 2 nights in Mar 2024
Response from Ed on Apr 6, 2024
We appreciate you!

10/10 Excellent

Jonathan

Stayed 3 nights in Apr 2024
Response from Ed on Apr 6, 2024
Thanks for being our guest!

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for a laidback couple of days. We saw dolphins in the creek, and restaurants and bars were located very close.
Stayed 2 nights in Apr 2024
Response from Ed on Apr 5, 2024
Awesome review! Thanks.

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Ed on Apr 5, 2024
Thanks for staying with us.

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so fun to stay at Shem Creek Inn because there are great options for restaurants within walking distance and Charleston is just 15 minutes away. The staff is always friendly and the rooms are clean...what more can you ask for?
Stayed 1 night in Mar 2024
Response from Ed on Mar 29, 2024
It's so fun to have you as a guest! Thanks for the great review.

10/10 Excellent

Eugene

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
GREAT Atmosphere, Great Staff , VERY CLEAN, Nice Layout ,
Stayed 1 night in Mar 2024
Response from Ed on Mar 29, 2024
Thank you for letting us know!

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean. Might want to check elevator
Stayed 5 nights in Mar 2024
Response from Ed on Mar 26, 2024
Thanks for the review. We appreciate the feedback and will share it with our team.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in an awesome location! Love that you can walk to several really good restaurants and easily get to downtown Charleston and the surrounding islands. And the dock that you can walk around the pier and marsh was wonderful. A great way to see the sunset too! They have a grab n go breakfast included with some gluten free options, which was great! Much better than the poor quality hot breakfast you get at some places. Hotel was clean and updated with a nice pool and an attacked bar and restaurant. Staff were very helpful. My only complaint is that our room was right next to the lobby and elevator which was a little loud at night when people would return and were not considerate of people who may be sleeping.
Stayed 5 nights in Mar 2024
Response from Ed on Mar 25, 2024
Thank you for this thoughtful review, we appreciate your feedback and will share with our team. Safe travels!

8/10 Good

Steven, Brookville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ed on Mar 24, 2024
Thanks for being our guests!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful viewsand a fantastic location!
Stayed 4 nights in Mar 2024
Response from Ed on Mar 24, 2024
We appreciate your kind words. Thanks for staying with us.

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Great location. Older property that just keeps getting repainted. Needs updated badly. Bathrooms are terrible. But, the staff are awesome.
Stayed 2 nights in Feb 2024
Response from Ed on Mar 16, 2024
Thank you for your feedback. We're glad you enjoyed your visit.

10/10 Excellent

Richard, Hull

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and the area. Lots of restaurants, and clubs. Right on the creek with nice boats and great views. The room was nice, good shower, comfortable beds. Nitpicking thoughts- the room needs more electrical outlets. The elevator is scary. Overall still excellent.
Stayed 4 nights in Mar 2024
Response from Ed on Mar 15, 2024
Thanks for the kind words. We'll have our service company check the elevator and look into more electrical options in the room. We appreciate your feedback.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
#
Stayed 3 nights in Mar 2024
Response from Ed on Mar 15, 2024
Thanks for being our guest! We appreciate you rating your visit and are glad you were able to enjoy your stay.

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Regular visitor, never disappointed
Stayed 4 nights in Mar 2024
Response from Ed on Mar 15, 2024
Great to have you back! Thanks for the kind words

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from Ed on Apr 5, 2024
We appreciate you!

10/10 Excellent

Isabel, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ed on Mar 10, 2024
Thanks for rating your stay! We're glad you enjoyed it.

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Rooms are nice and the view is great.
Stayed 5 nights in Mar 2024
Response from Ed on Mar 8, 2024
Thank you for your kind words. We're so glad you enjoyed your visit.

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady working reception was extremely rude.
Stayed 1 night in Feb 2024
Response from Emily on Mar 6, 2024
We are sorry to hear of your recent experience as this is certainly not the norm here at our htoel as our team receives countless accolades for their friendly and hospitable demeanor. If there is any additional information you are able to provide so that we may follow up on this situation we encourage you to reach out to us directly as we always want to ensure our services and hospitality are exceeding expectations.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily on Mar 6, 2024
Thank you for taking the time to provide us with this great feedback and we hope to see you again soon!

10/10 Excellent

T. DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was great and the boardwalk was great to walk and plenty of restaurant/bars. Would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 29, 2024
Thanks for letting us know about your stay! We are so glad your enjoyed your visit.

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, a number of great restaurants nearby. Great view and it would definitely be were i would stay again. All the staff were very polite and helpful!!
Stayed 5 nights in Feb 2024
Response from Ed on Feb 26, 2024
Hello Marvin,Thanks for taking time to leave a note about your stay. We're so glad you enjoyed your time on the creek and hope to see you in the future.

6/10 Okay

Louis, Bermuda Dunes

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking is not great- and hotel had tv outage which they can’t control but they could offer a discount-
Stayed 2 nights in Feb 2024
Response from Ed on Feb 26, 2024
Hello Louis, We appreciate you sharing feedback on your experience. We're sorry you encountered issues with parking and appreciate your patience with the cable television issue. We have refunded your resort and destination fees as a gesture of goodwill. We hope you will consider us for your next visit to Charleston. Yours in Hospitality,Ed Leyte-VidalGuest Services ManagerShem Creek Inn

10/10 Excellent

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and love the walk way out through the Marsh.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
We appreciate your kind words and hope to see you again.

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool area away from downtown in its own little entertainment complex. Loved the balcony. Loved the walkways over the wetlands. Lots of options around for food and such. Would stay again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
Great to have you with us!

10/10 Excellent

Shannon, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated rooms. No carpet was a plus. The staff was very friendly and parking was a breeze. Can’t wait to go again.
Stayed 2 nights in Feb 2024
Response from Ed on Feb 23, 2024
Great to hear about your stay. We're glad you had a good time and hope you have safe and happy travels. Come back any time!

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place. Loves the location, walkable to so many things. Creek side is the best because you can see all the boats coming in and out of the creek. 10/10 would stay again!
Stayed 1 night in Feb 2024
Response from Ed on Feb 13, 2024
Awesome review Teresa, we're so glad to have you as a guest.

6/10 Okay

John

Stayed 1 night in Feb 2024
Response from Ed on Feb 10, 2024
Thank you for taking time to rate your stay. Please let us know if we can assist you further. - Shem Creek Inn

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ed on Feb 7, 2024
We appreciate you! Thanks for being our guest.

10/10 Excellent

Louis, Bermuda Dunes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay- staff was friendly and helpful but room was not cleaned- you might have to request it.
Stayed 2 nights in Jan 2024
Response from Ed on Feb 1, 2024
Thanks for staying with us! We appreciate you taking time to let us know about your stay

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shem Creek Inn
This hotel gets a 10/10 for location and charm. Staff were very friendly and our room was quaint and comfortable. This would have been a 5 star if not for two things. One - some extremely loud truck (maybe a trash truck) was outside our room just before 6am both mornings. Two - although it didn’t exactly bother us, birds were in the wall air unit making noise both mornings. Not exactly pleasant to wake up to. I would stay at this hotel again, but I would spend the extra money and avoid the marsh side
Stayed 2 nights in Jan 2024
Response from Ed on Jan 24, 2024
Thanks for sharing your feedback on our hotel! We're glad you enjoyed the location and staff and appreciate you letting us know about the noise from outside your room. Safe travels!

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ed on Jan 22, 2024
We appreciate you! Thanks for taking time to rate your say. We're glad you enjoyed your visit and hope to see you again.

10/10 Excellent

Tracie

Stayed 1 night in Jan 2024
Response from Ed on Jan 22, 2024
Thanks for taking time to rate your stay with us Tracie! We're happy you enjoyed your visit and hope to see you again soon.

10/10 Excellent

Brandon

Stayed 4 nights in Jan 2024
Response from Ed on Feb 9, 2024
Thanks for staying with us! We're happy you enjoyed your visit. Come back any time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ed on Jan 17, 2024
Thanks for rating your stay! We're glad you enjoyed your visit.

8/10 Good

Steven

Great location for entertaining in Shem creek. Hotel is just basic for the money. Go out for breakfast unless you like granola bars and cereal.
Stayed 1 night in Jan 2024
Response from Ed on Jan 17, 2024
Thanks for being our guest. We're glad you were able to enjoy our location.

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miscommunication
I've had consistently great stays at Shemcreek Inn, but recently experienced miscommunication among staff. While granted a one-hour late check-out, a morning call from a less-than-friendly receptionist accused me of not pre-notifying. Additionally, a nearly $200 price difference prompted a call; I was advised to mention it at check-in but faced conflicting information. A helpful staff member acknowledged the room wasn't ready and promised to address the pricing, but a less friendly receptionist during check-in claimed they don't price match. Unfortunately, these experiences led me to cancel my upcoming stay. The non-functional elevator, unrelated to this review, stood out as we weren't offered assistance while other guests were, despite being on the 2nd floor.
Stayed 3 nights in Jan 2024
Response from Ed on Jan 15, 2024
Thank you for sharing your feedback on your recent experience. I want to apologize for the issues with communication and with late checkout and elevator maintenance. We will share your feedback with our team so that we can address those issues. We hope you'll reconsider staying with us in the future and please ask that you contact management if we can assist you further. Best wishes - Shem Creek Inn

10/10 Excellent

Leann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Shem Creek Inn
I will be staying at the Shem Creek Inn again. The front desk staff were both super friendly and very helpful. All my questions were answered, from where's the best restaurant to direction for getting the heat to work in my room. My room was very clean and very comfortable. About 5 restaurants were in short walking distance. I was traveling alone and felt very safe. The view at night across the creek toward the restaurants was beautiful and walking out across the marsh was awesome. A must stay!
Stayed 1 night in Jan 2024
Response from Ed - Guest Services Manager on Jan 13, 2024
Hi Leann, We really appreciate you taking time to let us know about your stay. It sounds like you had a great time. We're glad the room, location, and service were to your liking. We hope to see you again in the near future. Cheers!

8/10 Good

Michael Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ed on Jan 9, 2024
Thanks for staying with us! We appreciate you taking time to rate your stay and hope you will consider staying with us again in the future. Happy Travels from Shem Creek Inn.

8/10 Good

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Very Minimal
Stayed three nights. Was disappointed with the breakfasts. Not even a toaster.
Stayed 3 nights in Dec 2023
Response from Ed on Jan 7, 2024
Thank you for your feedback. We're sorry our grab and go wasn't to your liking and will share your comments with our team to review selections. Thanks for being our guests.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cloudy morning on the creek
Breakfast area Christmas Tree
Lobby Christmas Tree
Stayed 3 nights in Dec 2023
Response from Ed on Jan 2, 2024
Awesome photos, thanks for sharing!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Great to have you with us!

10/10 Excellent

Samantha

Stayed 3 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for staying with us!

10/10 Excellent

Ellen

Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for being our guest!

8/10 Good

sherlyn

Liked: Cleanliness, staff & service, room comfort
Location Location Location
We love staying at the Shem Creek Inn. We used to stay in downtown Charleston until we discovered the Shen Creek Inn. This was our fourth time staying here and I would not stay anywhere else. Is it fancy? No… the bathrooms are small and outdated, but the view on the creek side is awesome. You can walk to get dinner or drinks, take a stroll along the creek, and it’s a very easy short drive to downtown Charleston. It’s the midway point between the historical downtown Charleston and Sullivan’s Island. And watching the sunrise or sunset from your balcony is perfect.
Stayed 2 nights in Dec 2023
Response from Ed on Jan 2, 2024
Thanks for taking time to review your visit and share these great photos. We appreciate you!