Ratings based on 809 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
It was nice. Only problem I had was with the shower handle.
Comment from Hotel Management
Apr 25, 2017 by Bill , Hotel Management
Thank you for taking the time to post a review. We really appreciate the feedback. I was happy to hear that you enjoyed your visit with the exception of the shower handle. Again, thanks for the review. We hope to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester County, PA

Posted Apr 2, 2017
Pros: the staff was helpful and very welcoming as well as personable. the breakfast staff kept food coming and hot and kept the area very clean and tidy.
good experience for our group with hotel close to the city, restaurants and attlractions
Comment from Hotel Management
Apr 2, 2017 by Bill , Hotel Management
Thank you for taking the time to post a review. We really appreciate the feedback. I was happy to read that you enjoyed your visit and found the staff to be helpful. I hope we get the chance to serve you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

Good deal for the price

Posted Mar 20, 2017
Pros: Great breakfast for free
Cons: Construction next door, more thorough cleaning
Location: Within minutes of fantastic restaurants and downtown Charleston
Great breakfast, room was slightly uncomfortable and construction going on next door woke us up. Otherwise, can't beat the price. About 15 minutes or less to downtown Charleston.
Comment from Hotel Management
Mar 23, 2017 by Bill, Hotel Management
Thank you for taking the time to write a review. We really appreciate guest feedback. I am sorry you did not find your room as clean as expected. I will share these comments with our housekeeping team so they can make the necessary improvements to their process. Again, thanks so much. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, easy access to airport.

Posted Mar 12, 2017
Although this hotel was pricer than others in the same area, it was worth it. I enjoyed that they offer real breakfast as opposed to continental other hotels offer. Staff friendly and courteous.
Comment from Hotel Management
Mar 16, 2017 by Bill, Hotel Management
Thank you for taking the time to post a review. We really appreciate the feedback. I was very happy to read that you enjoyed your visit with us. Again, thanks so much. We look forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from raleigh

Good location and great price

Posted Mar 11, 2017
Close to cruise port, took us 10-15 mins to get to the parking garage right by waterfront. Had good room on 2nd floor. 210. No view but we weren't expecting a view. Hotel grounds are nicely landscaped and breakfast was good. The gals at the front desk were fantastic! Beds were comfy and pillows were great. Would recommend!
Comment from Hotel Management
Mar 16, 2017 by Bill, Hotel Management
Thank you very much for taking the time to share your comments. We really do appreciate the feedback. I was very happy to read that your enjoyed your visit with us. I hope you'll visit with us again soon. Thanks again for the review.
5 out of 5
Recommended
for Everyone
by A verified traveler from ont, canada

nice hotel and staff

Posted Feb 10, 2017
Pros: breakfast
Cons: The shower head/nozel that's fixed to the wall does not spray water hard enough to reach the accessible shower bench
Location: Plantations, park by the ocean, scenic drive
It was a very nice place to stay, there was a great selection for breakfast to choose from to fullfill anyone's diet, staff was polite and welcoming, quiet place to stay. I'd be happy to stay again.
Comment from Hotel Management
Feb 11, 2017 by bill, Hotel Management
Thank you for taking the time to write a review. We really appreciate the feedback. We'll be certain to check out that shower head; thanks for bringing it to our attention. Again, thanks for the comments. We hope to see you again.
1 out of 5
by A verified traveler from Florida

Bad

Posted Feb 7, 2017
Pros: Nothing
Cons: Everything
Location: Not close to point of interest
Just plain bad. Driving distance from point of interest. Not worth what they charge me.
Comment from Hotel Management
Feb 10, 2017 by Bill, Hotel Management
Thank you for taking the time to post a review. We really do appreciate the feedback. I am sorry you were not satisfied with your recent visit. We strive to offer clean, comfortable rooms with excellent customer service. Obviously, in your case, we fell short of our goal. Thanks again for the review. I hope you'll give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Graham, NC

Weekend get away.

Posted Feb 1, 2017
Pros: I was impressed when I checked out that they offered us bottles of water to take for the ride home.
Location: The location was good. There are lots of resturants around the hotel. It was also a short drive to the Historical area and City Market.
I booked a room for two nights to have a short get away with my daughters. The hotel staff was very friendly and we found the room clean and comfortable. Our room did have a very small bathroom, I don't know if all the rooms are designed like this or not. The breakfast bar area was very nice, the food was good with lots of different choices. The staff serving was also very friendly and helpful.
Comment from Hotel Management
Feb 1, 2017 by Bill, Hotel Management
Thank you for choosing to stay with us and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We really appreciate the feedback. We hope to see you again.
4 out of 5
by Christian

Posted Jan 20, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you very much for taking the time to rate our property. We really appreciate it. We hope to see you again.