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Reviews of Staybridge Suites North Charleston, an IHG Hotel

3 out of 5
Staybridge Suites North Charleston, an IHG Hotel
7329 Mazyck Rd., North Charleston, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 500 out of 650 reviews" "
Rating 8 - Good. 109 out of 650 reviews" "
Rating 6 - Okay. 19 out of 650 reviews" "
Rating 4 - Poor. 10 out of 650 reviews" "
Rating 2 - Terrible. 12 out of 650 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DavidandCoral

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Staybridge Suites Management Team on Apr 18, 2024
Dear DavidandCoral, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Staybridge Suites Charleston-Ashley Phosphate.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming
Stayed 3 nights in Mar 2024
Response from Staybridge Suites Management Team on Apr 12, 2024
Dear Skyler, Thank you for choosing Staybridge Suites Charleston-Ashley Phosphate. We are dedicated to providing a comfortable and welcoming atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean updated room. Very spacious
Stayed 1 night in Mar 2024
Response from Staybridge Suites Management Team on Apr 8, 2024
Dear Isaac, Thank you for recommending our clean, spacious, and well-maintained room to fellow travelers! We are pleased to see that you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Breakfast was great. I loved the convenience and size of the suite.
Stayed 1 night in Mar 2024
Response from Staybridge Suites Management Team on Apr 6, 2024
Dear Sonia, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you found our property spotless and loved the delicious breakfast and spacious suite. Please come back and revisit us soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, large, well-appointed rooms, with very polite staff. Excellent... would stay again.
Stayed 1 night in Apr 2024
Response from Staybridge Suites Management Team on Apr 4, 2024
Dear Mitchell, Thank you for complimenting our clean, spacious, well-appointed rooms and courteous associates! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we love knowing you will return.We look forward to welcoming you the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are clean and easily accessible.
Stayed 1 night in Mar 2024
Response from Management Team on Mar 30, 2024
Dear Fiona, Thank you for recommending our clean rooms, modern design, and welcoming atmosphere to fellow travelers! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

8/10 Good

Danielle

Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suites
Great hotel chain and awesome facility ! Will stay there again
Stayed 1 night in Dec 2023
Response from Management Team on Jan 10, 2024
Dear Nicolas, Thank you for your kind review of Staybridge Suites Charleston-Ashley Phosphate! We're thrilled to see that our hotel met your expectations and that our facilities served your needs. Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic stay in the future. Appreciatively,Staybridge Suites Management Team

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators inspection date 11/2022. They are renovating and my room smelled heavily of paint. I stay here
Stayed 1 night in Jan 2024
Response from Management Team on Jan 10, 2024
Dear Toni, Thank you for sharing your experience at Staybridge Suites Charleston-Ashley Phosphate. We apologize for the concern with our elevator and the discomfort caused by the renovation odors. Your feedback is valuable, and we appreciate your understanding as we work to enhance our facilities. We hope to welcome you back for a more enjoyable stay in the future.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

HERNEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
One word to describe it: WONDERFUL!
Stayed 1 night in Dec 2023
Response from Staybridge Suites Management Team on Jan 1, 2024
Dear Herney, We couldn’t agree more; our ideal location, combined with great amenities and service, makes Staybridge Suites Charleston-Ashley Phosphate an excellent choice when visiting the area. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Thank you for staying with us and for this excellent rating!Appreciatively,Staybridge Suites Management Team

6/10 Okay

Shekhar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
While the staff worked hard to fix issues, the hotel is not ready for guests. There is a strong smell of paint in the lobby and rooms, appropriate bedding for sofa beds were not available, loud beeping from the AC unit in the middle of the night. Breakfast was good.
Stayed 1 night in Dec 2023
Response from Staybridge Suites Management Team on Jan 1, 2024
Dear Shekhar, Thank you for staying with us and sharing your experience. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Please know that we are actively working to improve our services and prevent similar situations from occurring in the future. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to have the opportunity to welcome you back to our hotel.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

herman

Stayed 1 night in Dec 2023
Response from Staybridge Suites Management Team on Jan 12, 2024
Dear herman, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Staybridge Suites Charleston-Ashley Phosphate. We hope to have the pleasure of doing so again on your next visit to the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Kristy

Stayed 3 nights in Nov 2023
Response from Staybridge Suites Management Team on Dec 16, 2023
Dear Kristy, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We love that we exceeded your expectations, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
The room was very clean and the kitchenette was nice to have. The beds were comfy and the breakfast was great! Would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Staybridge Suites Management Team on Nov 14, 2023
Dear Guest, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Eric

Traveled with family
Liked: Amenities
Very clean and super polite staff that made you feel at home. Absolutely nothing up complain about. If we come back to Charleston we will definitely stay here.
Stayed 2 nights in Nov 2023
Response from Staybridge Suites Management Team on Nov 4, 2023
Dear Eric, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing you enjoyed our clean property and that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and we love knowing you plan to return!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 1 night in Oct 2023
Response from Staybridge Suites Management Team on Oct 30, 2023
Dear Brunilda, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Sep 2023
Response from Staybridge Suites Management Team on Oct 17, 2023
Dear Jennifer, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel associates was noteworthy.We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and until next time!Appreciatively,Staybridge Suites Management Team

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Staybridge Suites Management Team on Oct 5, 2023
Dear Anna, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your nice rating! Our goal is to ensure a memorable experience for every guest, and we are glad to meet your expectations. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant Laytoya was wonderful she was very warm and friendly felt like talking to a family friend. We had issues with our room key the second night but she was quick fixing it. the breakfast buffet options were great and offered variety the staff was polite and the overall location was clean and comfortable loved the king bed and option of choosing our floor we wanted to be on from what was available, other than one of the elevators being down and the towel rack above the toilet being crooked and it's location above the toilet and not enough towels overall was stay was great for the price for the location not far from everything, my husband also said the TV being in a weird spot was awkward but other than that we'd stay again also the seating area where you eat breakfast is gorgeous and feels almost like a mountain lodge
Stayed 2 nights in Sep 2023
Response from Staybridge Suites Management Team on Oct 2, 2023
Dear Amanda, We're thrilled you had a wonderful stay at Staybridge Suites Charleston-Ashley Phosphate. It's great to know that Laytoya and the rest of the staff provided excellent service and that you enjoyed the breakfast options. Your feedback about the room key and minor maintenance issues has been noted, and we appreciate your understanding. We look forward to welcoming you and your husband back in the future to enjoy our comfortable accommodations and lovely seating area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Kenneth Allan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very comforatable room and a very nice breakfast
Stayed 1 night in Sep 2023
Response from Staybridge Suites Management Team on Sep 27, 2023
Dear Kenneth Allan, Thank you for recommending our clean, comfortable rooms and delicious breakfast to fellow travelers! We are pleased you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Ronald Portee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere of the stay it was calm and relaxing
Stayed 1 night in Sep 2023
Response from Management Team on Sep 24, 2023
Dear Ronald, Thank you for taking the time to share such an excellent review about your experience here at the Staybridge Suites Charleston-Ashley Phosphate. We are delighted that you enjoyed all aspects of your visit. We appreciate you recommending our home-like atmosphere to fellow travelers, and we look forward to accommodating you again soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Braulio

Stayed 3 nights in Sep 2023
Response from Staybridge Suites on Sep 19, 2023
Thank you so much! It has been a great pleasure having you and thank you for your review!!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise
Great stay, very clean
Stayed 1 night in Sep 2023
Response from Staybridge Suites Management Team on Sep 17, 2023
Dear Phillip, Thank you for recommending our clean rooms, modern design, and welcoming atmosphere to fellow travelers! We are pleased to see that you enjoyed a five-star experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice staff. Clean comfortable room.
Stayed 1 night in Sep 2023
Response from Staybridge Suites Management Team on Oct 28, 2023
Dear Brian, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay and loved our hotel and clean, comfortable rooms. We are also glad you were pleased with our courteous associates, and we look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Sep 2023
Response from Staybridge Suites Management Team on Sep 9, 2023
Dear Shanice, Thank you for staying at Staybridge Suites Charleston-Ashley Phosphate and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Appreciatively,Staybridge Suites Management Team

8/10 Good

Stacy

Liked: Cleanliness, property conditions & facilities, room comfort
Beds were amazingly comfortable. Breakfast was decent. They messed up charging our room and got my bank for double the amount of fees on a holiday weekend so there was no correcting it and only waiting to see if it was right when the holiday weekend was over.
Stayed 2 nights in Sep 2023
Response from Management Team on Sep 6, 2023
Dear Stacy, Thank you for writing a review of your recent visit. We are thrilled you enjoyed the delicious breakfast and found our beds to be amazingly comfortable. However, We deeply regret that you experienced any duplicate charges with your reservation. We appreciate you bringing this to our attention and your patience while we look into the matter. If you wish to discuss this further, please reach out to our hotel directly. We look forward to hearing from you.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The whole experience was good. Breakfast was wonderful.
Stayed 2 nights in Aug 2023
Response from Management Team on Aug 22, 2023
Dear Jennifer, Thank you for evaluating your recent stay at Staybridge Suites Charleston-Ashley Phosphate. We are pleased to know we exceeded your expectations and appreciate you mentioning the delicious breakfast we serve. It was a pleasure having you here, and we look forward to welcoming you again.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 16, 2023
Dear Guest, We appreciate your gracious rating about your stay at Staybridge Suites Charleston-Ashley Phosphate. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The Service and Staff Were Amazing & Courteous The Rooms Where Super Clean and were above and Beyond Expectations had plenty of USB charging Areas, an Almost Full size, The Bathrooms were a good Size, The Pool area was a good Size although only 4ft deep, the waiting area / lounge area was a fairly good size with an outdoor area as well. Breakfast was included from 7:30 - 11:00 with Bacon, eggs, Potatoes, make your own waffles, Oatmeal, Milk, Tea, Coffee, & Juice. This is not a Typical Hotel though. The Location was Good for Being in the City ; Right next to the Highway 5 mintues away from the Mall 30 mins away from Folly Beach Peir 20ish mins away from charleston historical Market Next to Many fast Food and Sit Down Restaurants If i could make any complaint it would be my itinerary said the total cost would be $408.12 For 2 nights but i was charged an extra $50.00 not sure why
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Jason, Thank you for sharing your experience with us! We are pleased you had a great stay at Staybridge Suites Charleston-Ashley Phosphate. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Appreciatively,Staybridge Suites Management Team

8/10 Good

Christine

Stayed 3 nights in Jul 2023
Response from Staybridge Suites Management Team on Aug 19, 2023
Dear Christine, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Staybridge Suites Charleston-Ashley Phosphate.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome..so helpful and kind.Great breakfast|||
Stayed 2 nights in Apr 2023
Response from Staybridge Suites Management Team on Jul 22, 2023
Dear Margaret, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. Your compliments on the breakfast we serve are also appreciated. We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words and until next time!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2023
Response from Staybridge Suites Management Team on Jul 18, 2023
Dear Patrick, Thank you for your comments regarding your recent stay at the Staybridge Suites Charleston-Ashley Phosphate. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous and quick check in. The room was clean and the bed was very comfortable.
Stayed 1 night in Jul 2023
Response from Staybridge Suites Management Team on Jul 15, 2023
Dear Guest, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you liked our accommodations and service, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Management Team on Jul 14, 2023
Dear Becky, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Meshelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE AND EASY TO GET TO
Stayed 3 nights in Jul 2023
Response from Staybridge Suites Management Team on Jul 13, 2023
Dear Meshelle, Thanks for confirming how fantastic our location is! We couldn't agree more. We appreciate you choosing Staybridge Suites Charleston-Ashley Phosphate for your visit and hope to see you again soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Customer Service
It was a pleasure staying at Staybridge Suites North Charleston as the entire staff (front desk, housekeeping, and food service) were all very welcoming and attentive. Every staff member we encountered had a smile on their face and seemed genuinely happy to have us there.
Stayed 3 nights in Jul 2023
Response from Staybridge Suites Management Team on Jul 12, 2023
Dear Patti, It means so much to us that you enjoyed your stay at Staybridge Suites Charleston-Ashley Phosphate and that we exceeded your expectations. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that you felt the service from our hotel staff was noteworthy. We are honored you chose to stay with us during your visit to Charleston, and we can't wait to host you again for more great memories. Thank you once more for the kind words, and until next time!Appreciatively,Staybridge Suites Management Team

6/10 Okay

youngji

Response from Hotel Management on Jul 8, 2023
Dear Youngji, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Appreciatively,Staybridge Suites Management Team

2/10 Terrible

kandace

Roaches
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Management Team on Jul 6, 2023
Dear Kandace, Thank you for your honest evaluation. Please accept our sincere apology for the cleanliness issues you encountered in your room. Guest comfort and satisfaction are a top priority for us; therefore, we are disappointed to know we did not meet these expectations. We have addressed these issues with the appropriate individuals. We are grateful for your patience and hope that you will revisit.Appreciatively,Staybridge Suites Management Team

2/10 Terrible

Vanessa

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel does not honor their own core values. At the time of check in, I requested daily housekeeping, then I got to the elevator and only one of two elevators was working. I got to my room and the AC was barely working. We requested another room with working AC and this one was a little better, but 68 degrees was the lowest it would get. Even though we were told that the pool was accessible around 5pm to 8pm..we couldn’t get in because some type of class was being taken. There was no housekeeping for the 5 days , each day had to go downstairs from the 4th floor to get towels, new trash bags and toilet paper… When the 2nd and only elevator broke, this was the element that broke the camel’s back… walking up and down four flights of stairs with laundry, food and suitcases… The manager was on vacation… there was no apology, and no accountability… pretty much the front desk Reps did not care and they did not know their own corporate phone number…TERRIBLE
Stayed 5 nights in Jun 2023
Response from Staybridge Suites Management Team on Jul 6, 2023
Dear Vanessa, Thank you for taking the time to share your review. We apologize for the service and maintenance issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Please accept our sincere apologies for the elevator malfunctioning during your stay. We can assure you that our elevators are inspected regularly, and this was an isolated instance. We make every effort to provide exceptional hospitality and a memorable stay in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and one of our managers will reach out to you shortly. Thank you again for your patience in the meantime. Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were soft...really soft. Otherwise, great stay. Great staff. Thank you.
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 30, 2023
Dear Roy, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. Having said that, we also value your candid feedback regarding the mattress and have made a note of it. We look forward to sharing your compliments with our team. Please come back and visit us again soon!Appreciatively,Staybridge Suites Management Team

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Amazing stay and very accommodating! Super friendly staff and overall wonderful experience, we will be staying again next week as we me to the area!
Stayed 1 night in Jun 2023
Response from Staybridge Suites Management Team on Jun 29, 2023
Dear Christina, Thank you for your comments regarding your recent stay at the Staybridge Suites Charleston-Ashley Phosphate. Your review was a pleasure to read, and we were delighted to learn that the service provided by our courteous associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staci is ALWAYS so amazing r wry time we stay here, which is quite often! We love Staybridge and Staci and all her staff are wonderful to us!
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 27, 2023
Dear Dennis, Thank you for making Staybridge Suites Charleston-Ashley Phosphate your home away from home in Charleston, South Carolina! Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with Staci and the team to recognize them for a job well done. We are truly grateful for your kind words, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach trip
Family trip to the beach
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 27, 2023
Dear Guest, A special thanks to you and your family for choosing Staybridge Suites Charleston-Ashley Phosphate! We are so pleased that you enjoyed our property and the beautiful beaches. We hope everyone had a great time, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect stay
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 24, 2023
Dear Theresa, Thank you for the perfect rating. We are glad you had a wonderful time at Staybridge Suites Charleston-Ashley Phosphate. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Appreciatively,Staybridge Suites Management Team

8/10 Good

ilia

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
reasonably priced, safe family stay, breakfast is standard, laundry facility useful, but expect some delay( 1 washing machine 4 dryers). Good feature of outside gas grill which you can you use to cook. Some good restraints within 5 -15 min drive.
Stayed 3 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 23, 2023
Dear Ilia, Thank you for complimenting our clean rooms, useful amenities, and welcoming atmosphere to fellow travelers! We are pleased to see that you enjoyed a great experience here at Staybridge Suites Charleston-Ashley Phosphate. We hope you had a wonderful time in our beautiful city, and we look forward to your return the next time you are in the area.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Susan

Stayed 1 night in Jun 2023
Response from Staybridge Suites Management Team on Jun 20, 2023
Dear Susan, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Staybridge Suites Charleston-Ashley Phosphate, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Staybridge Suites Management Team on Jun 19, 2023
Dear Jacob, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Staybridge Suites Charleston-Ashley Phosphate, and we look forward to welcoming you back soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice place. One of the best complimentary breakfast's we've had.
Stayed 1 night in Jun 2023
Response from Staybridge Suites Management Team on Jun 14, 2023
Dear Donna, Thank you for writing a review of your recent visit to Staybridge Suites Charleston-Ashley Phosphate. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We are happy you enjoyed our delicious complimentary breakfast; it is one of our guests' favorite amenities, and we are glad you agree. We look forward to sharing your compliments with our team and welcoming you back soon.Appreciatively,Staybridge Suites Management Team

10/10 Excellent

Stephanie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very comfortable stay for our family of four. Staff was very hospitable. Breakfast was wonderful.
Stayed 3 nights in Jun 2023
Response from Staybridge Suites Management Team on Jun 14, 2023
Dear Stephanie, A special thanks to you and your family for choosing Staybridge Suites Charleston-Ashley Phosphate! We are so pleased to hear that you enjoyed our courteous associates and complimentary breakfast buffet. Thank you once more for allowing us to be of service. We hope to have the pleasure of doing so again.Appreciatively,Staybridge Suites Management Team

8/10 Good

Peggy

Stayed 3 nights in Jun 2023
Response from Staybridge Suites Management Team on Jul 1, 2023
Dear Peggy, We appreciate your gracious rating about your stay at Staybridge Suites Charleston-Ashley Phosphate. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Appreciatively,Staybridge Suites Management Team