Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Lovely Art Hotel with amazingly friendly staff

Posted Aug 7, 2016
It was a great experience The location is perfect, the service is impeccable - one that I haven't seen anywhere
4 out of 5
by A verified traveler from Charlotte, NC

Great location & beautiful rooms.. felt mislead!

Posted Aug 4, 2016
Pros: Location, amenities & beautiful decor.
Cons: Customer service.
Location: Right in the heart of the historic district. Not much outside of walking distance, except for a beach.
Upon arrival, we were shown to our completely interior room with no windows in the 26 building instead of the 19 building (which we booked). Asked about it & was assured there was no difference in the rooms.. more importantly no PRICE difference. but I knew when I booked the 19 building it was more expensive than the 26. After some research I was right & a completely interior room is even CHEAPER. Though the front desk agent & bellman were united in assuring us there was no difference, the manager DID confirm there is & credited us the difference. But, I felt like we had been "sold" on an inferior room & sort of felt scammed. Also, during our hotel tour at check-in I asked if there was a pool. I was told there was not, but while staying at the Vendue we had full use of their sister property on Folly Beach - the Tides. The bellman said to let them know before going there so they could call & have complimentary hotel parking, beach chairs and towels waiting for our arrival. This sounded AWESOME until we went to use this on day 2 & were told that was not the case. I just felt like we were told WHATEVER we needed to be when we checked in to just be happy only to be told the truth later. Very disappointing! The hotel location & the hotel itself was great. The room was BEAUTIFUL, spacious & clean. We would probably stay again! But, the truth goes a long way in customer service & repeat business... especially with such a high price point! Lastly... Robbie, the concierge, is great!
5 out of 5
by A verified traveler from Minneapolis, MN

Amazing Hotel!!!

Posted Aug 1, 2016
This hotel is beautiful inside and out. The room we stayed in has so much character from the exposed brick to luxurious bed and hardwood floors just to name a few. The service was 5 star and would definitely stay here again. Highly recommend the Vendue!
5 out of 5
by A verified traveler from v

Super hotel

Posted Aug 1, 2016
No doubt if staying in Charleston, we had a lovely room, staff was super nice and the roof top bar is a must
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2016 on Hotels
4 out of 5
by Joseph from South Plainfield, NJ

Posted May 19, 2016 on Hotels
Common areas have been completely renovated since our last stay. Not really a B&B any longer. Like the fact that the bellman greets you at your car and takes you and your luggage to your room and then parks your car.
5 out of 5
by A verified traveler from Boston

Boutique art hotel

Posted May 14, 2016
Loved the location and the incredible original art pieces. Staff was very friendly and the room was comfortable.
5 out of 5
by A verified traveler from Hilton Head Island

The place to go when in need of a little pampering

Posted May 10, 2016
Pros: Hotel and its staff seemed eager to please and make us feel comfortable, and they succeeded.
Cons: AC when starting up was noisy.
Location: Perfectly located for those interested in exploring the charm of the Historic District
A perfectly lovely experience in every way. Ideal for those looking for some quiet charm and genteel comfort..
4 out of 5
by A verified traveler from Canada

Great boutique hotel

Posted Apr 23, 2016
Very nice historic hotel with great art display , right in downtown and close to major historic site. Great restaurant on the site. The only downside to our stay was we were assigned a room right across the elevator which is very noisy especially since the hallways are narrow.
5 out of 5
by Andrea

This traveler left a rating score only Posted Apr 18, 2016 on Hotels