8/10 Good
Alexandra
Traveled with family
Mar 18, 2024
Liked: Staff & service, property conditions & facilities
As a first time visitor to Charleston, I found this hotel at a great price and was pleasantly surprised at the central location to everything I had planned and did during my quick weekend trip. The hotel check-in was quick and the room was great. I appreciated the doors around the property, so you can exit/enter and park near your room. The first night was great, second night there was a group of guests who had multiple rooms around us and were extremely inconsiderate and loud - banging on doors, what sounded like partying in the hallway, and slamming door rooms - throughout the night and early in the morning. Luckily night three was quiet again. On nights two and three, two out of the four large towels had hair/stains on them and were unusable. There are also information cards that housekeeping puts on the bed - on the second day, we noticed a hand written note on the inside of one of the cards (probably from a prior guest to the staff) about blood stains on sheets. I’m assuming these cards are reused and no one noticed before placing on our beds? Overall a pleasant stay in a great location and reasonable price.
Alexandra
Stayed 3 nights in Mar 2024