Outdoor pool, sun loungers

Reviews of Town & Country Inn and Suites

3 out of 5
Town & Country Inn and Suites
2008 Savannah Hwy, Charleston, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1436 out of 2048 reviews" "
Rating 8 - Good. 423 out of 2048 reviews" "
Rating 6 - Okay. 106 out of 2048 reviews" "
Rating 4 - Poor. 50 out of 2048 reviews" "
Rating 2 - Terrible. 33 out of 2048 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Traveled with family
Liked: Staff & service, property conditions & facilities
As a first time visitor to Charleston, I found this hotel at a great price and was pleasantly surprised at the central location to everything I had planned and did during my quick weekend trip. The hotel check-in was quick and the room was great. I appreciated the doors around the property, so you can exit/enter and park near your room. The first night was great, second night there was a group of guests who had multiple rooms around us and were extremely inconsiderate and loud - banging on doors, what sounded like partying in the hallway, and slamming door rooms - throughout the night and early in the morning. Luckily night three was quiet again. On nights two and three, two out of the four large towels had hair/stains on them and were unusable. There are also information cards that housekeeping puts on the bed - on the second day, we noticed a hand written note on the inside of one of the cards (probably from a prior guest to the staff) about blood stains on sheets. I’m assuming these cards are reused and no one noticed before placing on our beds? Overall a pleasant stay in a great location and reasonable price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Rainey

Liked: Cleanliness, staff & service, property conditions & facilities
There was no rift raft, clean room, and convenient location. The property was well kept and the staff was very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Jody, Savannah

Business traveler
Liked: Cleanliness, staff & service, amenities
Decent pricing for quality hotel room
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay! Food was even great
Stayed 1 night in Mar 2024

8/10 Good

Alison

Traveled with family
Liked: Amenities, property conditions & facilities
Interesting motel feel property. The front desk person seemed like she wasn't super happy being there but she directed us to where we could find our room so she did her job. Unfortunately the pool deck wasn't open to at least sit outside in the beautiful weather we had for our visit. We would have even used the outdoor pool. The room could use a little TLC...the bar in the shower had a part that had separated from the wall, there was a stain that looked like blood on a pillow and a pillow case was fraying. It's an interesting place with and nice but just a bit tired and in need of refurb
Stayed 1 night in Mar 2024

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial style hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice restaurant.
Stayed 1 night in Mar 2024

8/10 Good

Gloria and Mark

Liked: Staff & service, amenities
Good location. Brunch was good. Very comfortable beds and linens. The carpets are very old and smelly.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with family
Great location outside Charleston
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth Ann

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always pleasant and accommodating. The restaurant has fantastic food and lovely waitstaff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay, the room was incredible, the property is well cared for and felt very safe, the staff was outstanding, and the location is well-situated for 15-30 minute drives to all the popular locations to visit
Stayed 3 nights in Mar 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with everything
Stayed 1 night in Mar 2024

10/10 Excellent

SRIPEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staffs
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel and we have returned several times.
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms very reasonably priced. Friendly staff, rooms were very large especially for the price!
Stayed 1 night in Mar 2024

8/10 Good

John, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Mar 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

John, Smiths

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Clean Very nice staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and nice staff. Very clean and quiet rooms. Best value in town.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is not exceptional. Everyone is helpful and so kind.
Stayed 5 nights in Feb 2024

4/10 Poor

Andy

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was very friendly, and accommodating. However first 2 rooms we were placed in both had dirty sheets, third room was very dusty and had been poorly cleaned as well. Great coffee though....
Stayed 1 night in Feb 2024

10/10 Excellent

Troy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a complimentary upgrade upon arrival, my fiancé absolutely loved it and even wants to come back for our wedding & honeymoon in August!
Stayed 1 night in Feb 2024

10/10 Excellent

Onieka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a nice size, great lighting, soft linen and comfy. All of the staff was pleasant at check-in and check-out. The restaurant Trotters smelled delightful. We didn’t get to try it but it was a welcoming aroma as we walked into the hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. great room. Not real quiet but not real bad, either. First floor, busy weekend.
Stayed 1 night in Feb 2024

8/10 Good

JOYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. However, a few things were off. The shower spewed water, my wake-up call did not come, at 5 am the water was lukewarm, and the drink dispenser did not work. There were other options for drinks just not as convenient. It is a lovely hotel and I will stay again,
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property. It’s a little convoluted in terms of how everything g is laid out, but the rooms r lovely, VERY comfortable bed and linens, incl towels. Bathroom has a Separate bath and shower with space to move around. Hotel restaurant is good n bar looks nice but didn’t get to use it. We checked in around 8:30 on a Sunday nite and the restaurant/bar were closed. The hotel provided us with a list of local restaurants who use Uber Eats and DoorDash. Fair warning that much of the restaurants near the hotel are not open on Sundays. But we were able to get salads, pizza/pasta delivered. Also note zero alcohol sold on Sundays. Can only purchase drinks in a restaurant. After driving 6 hrs, I really needed one but the comfortable beds lulled me to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Handy and affordable to historic St. Augustine. Great view!!
Stayed 1 night in Feb 2024

10/10 Excellent

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time staying here. I don’t know how I found this place the first time but I’m glad I did this will be the only hotel I stay when I come to Charleston
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam, Pawleys Island

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.. always stay here when I come to Charleston
Stayed 2 nights in Dec 2023

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dean, myrtle Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2024

8/10 Good

Kenny

Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Christopher

Stayed 1 night in Jan 2024

10/10 Excellent

michael, Myrtle beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and A/C worked great.
Stayed 2 nights in Jan 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Bed was like a soft boat. Needed new mattress.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick drive to area sights, good food nearby and very clean and quiet. Perfect for a stay with a larger family and they offered adjoining rooms.
Stayed 3 nights in Dec 2023

10/10 Excellent

john

Stayed 2 nights in Dec 2023

4/10 Poor

Monedia, Charleston

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I have stayed at this hotel many times in the past and I have always appreciated the cleanliness, comfort and amenities. This stay on New Year’s Eve, however, was very disappointing. At check-in, they did not have my reservation. When I showed the clerk my Expedia confirmation, she expressed confusion over what to do to another clerk at the counter who then recommended she go speak with a manager. The reservation was located, but had to be transferred to their system which took a few minutes more. During the night, the fan for the heating system emitted a high-pitched squeal when it, intermittently, kicked on which woke up my husband numerous times. The next morning, the water in the bathroom would not get hot. We called the front desk and were told to let it run for a bit. We let it run for half an hour and it never got hot. The keys to our room were deactivated prior to checkout time. My husband went to the car to start loading our things and was locked out of the building. I took my key to open the door for him and we were both locked out of our room. I stood in the hall outside of our room while he went to the front desk to get a key that worked. When I checked out, the clerk told me that the key was deactivated Prematurely because most hotels have checkout times at 11 AM, but because their check out time is noon, it stopped working - as if All hotels Work off of an automatic activation/deactivation system. Ridiculous! No manager on duty to address our concerns.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean good location and comfortable bed!!
Stayed 1 night in Dec 2023

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
No hot water in the bathroom and the heater was not working for the most of the time.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Maryellen

Stayed 2 nights in Dec 2023

10/10 Excellent

Ingrid, Gulfport

Stayed 4 nights in Dec 2023