Charleston Residences

"I was disappointed at tihe property by the rating in the Hotels app. Although pet friendly there was no place for my little pups to potty at the property. Everything was covered in rocks except for a small strip of grass by the back fence at our building that was totally littered in cigarette butts. Gross! I walked my dogs to the McDonald's in front of the hotel to potty because they had a small grassy area. There is a truck stop located next door so you could hear the trucks coming in, rumbling or leaving all night. When I had to take the dogs out at 2:30 a.m. there were two people screaming at each other in the parking lot. Apparently other guests in our building weren't there to sleep much because the doors were being opened and slamming all night. The constant noise kept my dogs barking throughout the night which kept me from getting any rest too. Despite that the bed squeaked when you laid down, the pillows were small and not comfy to me so I don't think I would have felt well rested without all the issues. We didn't take a shower because the bathroom grout did not look clean. There are signs posted all along the buildings that read they are not responsible to damage or theft of your vehicle. That should have told me how the night was going to go! Despite this review, I usually give places good scores and disregard the ones that aren't deserving, but I really don't have anything nice to say except the guy who checked is in was nice!"

"Don’t know d"

"Great service, nice staff- very clean "

"There was a pair of old socks left behind in the pull out sofa bed along with various pieces of debris spread throughout the room. The couch sleeper was extremely uncomfortable and the blankets were stained. We had breakfast in the morning and the floor was so sticky on your shoes you could hear and feel it when you walked around. "

"Staff was very friendly and very clean hotel."

"It was awesome the staff were very nice . I was not expecting that wonderful and stress free experience. And I swear Rebecca at the front desk is the sweetest."

"Driving up to the property was the time I’ve ever felt that I made a mistake booking a hotel. As you enter the parking lot you are greeted with over a dozen homeless people camping outside the hotel, a handful of dr*g deals going on, and the odor of second hand cr*ck smoke. If you’re willing to risk your life for a subpar hotel this would be a good one to stay at. Even the locals hadn’t heard of it since this hotel is on its fifth or so name change because it’s so bad. If you’re looking to visit Charleston WV and want to wake up to the smell of day old urine, part take in the fent*nyl lean, or find out how fast you run away from danger this would be hands down the place to book. "

"Great"

"Clean but small enjoyed are stay!"