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We checked in for a couples getaway. Our first one was dirty when we went to the front desk to get another room we were given some vouchers for coffee or a bagel. It was late in the evening after 9pm so we just tooo them and didn't complain. The wait for valet )which was the only way you could park)was ...
I did not get the room I clearly booked and paid for on Expedia, paid for a King and got a double room. Not what I paid for and not what the hotel would give me.
Staff was great. They were very helpful. Garage situation is confusing. Wish we didn't have to pay that. Staff did their best to explain it. Room was clean.
The staff was wonderful - warm, friendly and quite helpful. The facility is up to the Ritz standard. It is centrally located in the downtown area - close to restaurants and businesses. We easily stay here again.
Manager was very accommodating in shuffling things around and getting us a room with two beds. I had requested two beds on Expedia but they did not convey that information to the hotel. Overall a good experience. Convenient to downtown.
Very nice hotel. The room was modern and convenient. No microwave, but did have a refrigerator. Staff was great. Pool is very small, but the setting on the rooftop was beautiful.
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