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Excellent location and a beautiful hotel. The staff is just ok. The hotel is under a major renovation so there is a lot of noise. It will be beautiful. The location does make it worth it.
Very comfortable bed (a must for business travel!), nicely appointed room (refrigerator, microwave, Keurig), friendly & helpful staff. Restaurant on ground level very convenient. Great experience!
The Westin is the best hotel in Charlotte. Located uptown, at the city center, across from the Convention Center. Front desk is excellent. The restaurant near the lobby is very good. We preferred to order off the breakfast menu, rather than the buffet...either way is fine, though. Prices are moderate. ...
The hotel was clean, well maintained and the staff was friendly. Walking distance to most downtown sites including BoA Stadium (long walk, but doable). 10th floor lobby was a little strange. Some wait time for elevators during peak times. Good value for the price.
No problem to upgrade room w/o xtra $. Awesome shuttle service to restaurant and stadium. Delightful staff.
Visited Charlotte with family for a holiday break and a game. Stayed in a King Suite which was very spacious. We were able to stay up on the higher floors which was good due to all the traffic noise. Housekeeping was not the best (didn't restock items and had to go to the desk ourselves) but it was ...
The hotel is fantastic & the stay ended up being delightful, though I had my doubts at the onset. Our room was not ready at check-in, or even for quite sometime after the usual check-in time. The main problem was that we had dinner reservations for 6 PM so our time for waiting was limited. Though ...
Hotel is somewhat old and worn down (but what do you expect in a Days-Inn). Location is good: walking distance from downtown and Time Warner Cable Arena.
Connected to the Sheraton next door, but the bathrooms are nicer and rooms a little larger. Nothing to write home about, but satisfactory.
The only issue I had was that it was 20 degrees outside and for our entire stay the hotel lobby heat was not working. Very unpleasant. The hotel stay was friendly and helpful.
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