Ratings based on 1,117 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Couplesby A verified traveler from Columbia, SC
Great modern place to stayPosted Jul 19, 2017
Pros: The Valet parking was great (I loved their team's effort and attitude), the staff is very helpful and the style is modern and attractive
Cons: I would love if there were a pool, but I understand how it might be impractical in a downtown setting.
Location: Blumenthal Performing Arts Center, Carolina Panthers Football, Charlotte Knights Baseball, Epicentre, all within walking distance
I've stayed at this hotel twice now and loved it. The staff is very friendly and helpful, the location is great, and the rooms are modern and comfortable. I would confidently recommend this place to anyone staying in Charlotte.
for Everyoneby A verified traveler from Suracuse
Great location for enjoying CharlottePosted Jun 5, 2017
Perfect location for exploring uptown Charlotte. Lots of restaurants and shops nearby. The staff was pleasant and very helpful. We'll be back
Posted Apr 18, 2017 on Hotels
Property is very clean and efficient. Very nice area pleasing to the eyes
by A verified traveler
Posted Apr 11, 2017 on Hotels
Great refurbishmentPosted Apr 6, 2017 on Hotels
Loved our two night stay. We haven't been in a while because of the renovations but it was totally worth the wait and the refurbishment is very nice. Loved the Mlounge and the restaurant was very good. We will definitely stay again.
Posted Mar 26, 2017 on Hotels
Friendly and AppealingPosted Mar 19, 2017 on Hotels
We were greeted at check in by an enthusiastic representative, rather young, wish I remembered her name. She gave a short tour to my daughters and me, to help our mother-daughter excursion. A very refreshing start to our time with you. And we liked our room and the view from our windows on tenth floor.
by A verified traveler
Posted Mar 18, 2017 on Hotels
Overall great stayPosted Mar 7, 2017 on Hotels
One night stay to attend a comedy show. Location was great, we were able to walk to the venue, restaurants, bars, and Starbucks. The floor in the room was not carpeted, which I consider a plus - it's about time someone realized that carpet is nasty no matter how clean the room is otherwise. We had a drink at the newly renovated bar and it was very nice. Multiple craft beer options, friendly staff. In fact, every staff member we encountered from check in, valet parking, check out, was outstanding.
for Everyoneby A verified traveler
Close to downtown CharlottePosted Feb 4, 2017
Very nice hotel love the location. Staff very friendly.