Ratings based on 448 Verified Reviews

3.5 out of 5
62% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from roch ny

A 5 star all around

Posted Oct 24, 2017
Nothing but good to say about this place. The staff was totally friendly, every part of the hotel was in great shape and clean. The pool patio area off the bar was perfect to sit with a beer. Even parking was good. This place may make me start a Fairfield membership.
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Steve, on behalf of our team at the Fairfield Inn & Suites Charlotte Uptown, thanks for the excellent review! We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. Your feedback is much appreciated, and we cannot wait to host you again in the future. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
It was an awesome stay. Room could have been a little bigger, other than that it was phenomenal
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your review regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. It was a pleasure to know that you had a great visit and you loved our hospitality. Please note, we have rooms of various size available and will gladly assist you in selecting a room of your choice. We invite you to stay with us again the next time you are in this area. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by Edwin

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017 by James, Hotel Management
Dear Edwin, thank you for the five-star rating. We are glad you liked our facility and look forward to seeing you again at the Fairfield Inn & Suites Charlotte Uptown. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by Jesse

Great place

Posted Jul 30, 2017 on Hotels
Great stay, friendly staff, good restaurant on site.
Comment from Hotel Management
Aug 2, 2017 by James, Hotel Management
Dear Jesse, Thank you for your feedback regarding your recent stay at the Fairfield Inn & Suites Charlotte Uptown. We're so pleased that you enjoyed our facilities and our staff's exceptional service. We will be sharing your wonderful comments with our team to let them know that you appreciated their hard work. Thank you for being our guest and we hope to serve you again soon! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by mathew

Very nice property

Posted Jul 5, 2017 on Hotels
Great Fairfield Inn with close access to shopping and dining.
Comment from Hotel Management
Jul 8, 2017 by James, Hotel Management
Dear Mathew, we appreciate you taking the time to write a review about your visit to the Fairfield Inn & Suites Charlotte Uptown. It’s a pleasure to read how much you enjoyed your time with us and that our location was perfect for your needs. Thanks for being our guest, and hope to see you soon. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
3 out of 5
by A verified traveler

Needs a revamp

Posted Jun 29, 2017 on Hotels
Great people. Nice bar with a respectable selection of local craft brews. This hotel feels a little worn down. My room smelled musty and the ac was either freezing, loudly blowing damp air, or completely off, letting the temperature rise into the red zone. It was on the fringe of the downtown area full of smart restaurants and bars so I did enjoy the location. However it felt overpriced.
Comment from Hotel Management
Jul 2, 2017 by James, Hotel Management
Thank you for writing a review. We were happy to read thatnyou enjoyed your time with us except for the housekeeping and air conditioning issues you encountered during your stay. Our engineering team is investigating this problem to service the unit immediately. We're sorry for the inconvenience this caused you. We appreciate your business and hope that you will return for another visit. Thank you again, Bill Moore General Manager
4 out of 5
by Karolyn

Stay at Fairfield Inn

Posted Jun 16, 2017 on Hotels
Really nice place. Very clean. Trouble with reservations but overall good value
Comment from Hotel Management
Jun 17, 2017 by James, Hotel Management
Dear Karolyn, thank you for being our guest at the Fairfield Inn & Suites Charlotte Uptown. We are glad you overall enjoyed your stay and that you found us to be a good value as well. However, we are sorry for the inconvenience experienced at the time of check-in with your reservations. We value your feedback and hope to see you again soon. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by Richie

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 14, 2017 by James, Hotel Management
Dear Richie, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the Fairfield Inn & Suites Charlotte Uptown. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by Stefan

Posted May 26, 2017 on Hotels
Comment from Hotel Management
May 28, 2017 by James, Hotel Management
Dear Stefan, thank you for your feedback regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. It was a pleasure to read how much you enjoyed our clean, comfortable facilities and helpful staff. We appreciate your patronage and hope that we will have a chance to serve you back in the future. Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Beautiful hotel

Posted May 18, 2017
This is my favorite hotel in the uptown area. I've stayed here a few times, and have never been disappointed. An extremely helpful staff and beautiful accommodations.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Dear JoAnne, thank you for making the Fairfield Inn & Suites Charlotte Uptown your home away from home. We are pleased to read that we continue to meet your needs and expectations each time you stay with us. We strive to impress our guests by providing the best facilities and service. Your comments will encourage our team to keep up the great work. Thanks again, we look forward to seeing you again. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown