Ratings based on 1,418 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 24, 2019
Nice, modern well-appointed hotel. They were quite full and wait times on room service etc was very long.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2019
4 out of 5
by A verified traveler

Posted Jun 2, 2019
Good location and friendly staff. Highly recommended.
Comment from Hotel Management
Jun 6, 2019 by The Westin Charlotte, Hotel Management
Dear Valued Guest, I am so happy to know you enjoyed the location and that you will recommend our property. Be well, Toby Scott-Long Hotel Manager
3 out of 5
by A verified traveler

Posted May 27, 2019
Good parking and location. The beds were horrible!
Comment from Hotel Management
May 31, 2019 by The Westin Charlotte, Hotel Management
Dear Valued Guest, Thank you kindly for staying at The Westin Charlotte. We appreciate you taking time to provide feedback about your recent experience. Be well, Toby Scott-Long Hotel Manager
5 out of 5
by A verified traveler

Posted May 25, 2019
Comment from Hotel Management
Jun 6, 2019 by The Westin Charlotte, Hotel Management
Dear Valued Guest, Thank you for rating The Westin Charlotte a 5 out of 5. Be well, Toby Scott-Long Hotel Manager
5 out of 5
by A verified traveler

Posted May 13, 2019
Comment from Hotel Management
May 31, 2019 by The Westin Charlotte, Hotel Management
Dear Valued Guest, Thank you kindly for your review of The Westin Charlotte. Be well, Toby Scott-Long Hotel Manager
5 out of 5
by A verified traveler

Posted Apr 26, 2019
Friendly staff and clean room. Food is not the greatest.