Ratings based on 462 Verified Reviews

3.1 out of 5
49% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lynchburg,VA

Posted Dec 6, 2017
Came about 8pm, the front was plesant. The room was clean , but bathroom had pint pealing. I took the shuttle too airport.
Comment from Hotel Management
Dec 6, 2017 by Front desk, Hotel Management
Thank you for your feedback.We are pleased that you had a pleasant stay. We will review and address your concerns. We hope to see you again in the future.
4 out of 5
by A verified traveler from Washington DC

It served the purpose, but that was about it

Posted Dec 5, 2017
Pros: Location
Cons: Allot can be improved
Location: Its down the street from the airport in Charlotte, and is about a few minutes from downtown CHarlotte
I think the management could have been a little more hospitable
Comment from Hotel Management
Dec 5, 2017 by Front desk, Hotel Management
Thank you so much for giving us your feedback. We really do appreciate all comments. Guest satisfaction is important to us. We will review and address your concerns. We hope you will give us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from mississippi

Nice hotel close to my job

Posted Dec 5, 2017
The stay was a nice experience If in this area again will be retuning.
Comment from Hotel Management
Dec 6, 2017 by Front desk, Hotel Management
Thank you for sharing your review. We are pleased to read that you had a pleasant stay. We look forward to seeing you next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ms

Nice hotel close to my job

Posted Nov 30, 2017
Was nice quite hotel perfect for what I needed and very nice oh yeah I said that.
Comment from Hotel Management
Nov 30, 2017 by Front desk, Hotel Management
Thank you for your feedback we are pleased that you enjoyed your stay. We hope to see you again soon.
2 out of 5
by A verified traveler

Posted Nov 29, 2017
My room reeked of cigarette smoke and took a couple hours of the AC running to clear it out. My blanket had multiple cigarette burns all over which made me question the overall cleanliness of the sheets themselves. Everything else in the room seemed ok. I don't think what I got was worth the price though.
Comment from Hotel Management
Dec 5, 2017 by Front Desk Manager, Hotel Management
Thank you for reaching out to us. Our goal is for all our guests to have a pleasant stay. We have reviewed and addressed your concerns with staff and management. We hope you will give us another chance next time you are in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from charlotte. N C

Close to airport

Posted Nov 27, 2017
Decent hotel, but no premium movie channels. Staff was helpful.
Comment from Hotel Management
Nov 27, 2017 by Front desk, Hotel Management
Thank you we appreciate your feeback.
4 out of 5
Recommended
for Everyone
by A verified traveler from west Virginia

Noce

Posted Nov 26, 2017
Clean and ok staff friendly and quick. Had knowledge of me coming picked checked to make sure all was ok with it. Would stay again to drop someone off at airport early in morning
Comment from Hotel Management
Nov 27, 2017 by Front desk, Hotel Management
Thank you for sharing your experience with us we are glad you had a pleasant stay and that you found our staff friendly and helpful. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte nc

Close to airport

Posted Nov 24, 2017
So far the hotel has been a good place to stay. Had trouble with room key upon arrival, but within maybe 1 minute staff came and let me in. Then maybe 3-4 minutes had a working key.
Comment from Hotel Management
Nov 27, 2017 by Front desk, Hotel Management
We appreciate you taking the time to give us your review. We are pleased that you had a good stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2017
It suited our needs, however it could have been a little cleaner
Comment from Hotel Management
Nov 27, 2017 by Front desk, Hotel Management
Thank you for your feedback. We value guests reviews as they help us improve. We will review and address your concern with management.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montrose, CO

Posted Nov 21, 2017
Reasonably priced and a great location to the airport. Liked the shuttle service.
Comment from Hotel Management
Nov 26, 2017 by Front desk, Hotel Management
Thank you for your feedback. We are pleased that you had a pleasant stay and that you liked our shuttle service to and from the airport. We look forward to your next stay.